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Roel Ortiz
Refer Me
424 Reviews
***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.
Read moreDealership Experience
8 yrs, 9 mos
Industry Experience
8 yrs, 9 mos
Languages Spoken
English
Spanish
Employee Video
424 Reviews
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424 Reviews of Roel Ortiz
December 23, 2024
If they have the vehicle you are interested in, or like me, you want to test drive several vehicle makes or models to help you decide, they will spend time and help you, going above and beyond. This was ou me, you want to test drive several vehicle makes or models to help you decide, they will spend time and help you, going above and beyond. This was our second experience with them and both of them have been truly awesome! More
by TX1Angel
Other Employees Tagged: Yulian Equihua
December 19, 2024
The dealership gave me a very welcoming and trusting feeling and I will shop again. feeling and I will shop again. More
by Napleon Brewer
Other Employees Tagged: Kris Gaerlan, Alex Al-Khafaji, Robert Schultz, Parveen Rajendran, Ricky Brockway, Angelica Mitchell
December 17, 2024
Very trustworthy and very reliable, my parents bought a Tahoe from there before and from this day on it’s still working! Blanca was a very helpful people she helped us a lot!! Tahoe from there before and from this day on it’s still working! Blanca was a very helpful people she helped us a lot!! More
by isaacquinte2003
Other Employees Tagged: Blanca Benitez
December 17, 2024
Quick , smooth and easy process! Anthony was awesome! Very knowledgeable, helpful and pleasant. Best experience purchasing a vehicle. Anthony was awesome! Very knowledgeable, helpful and pleasant. Best experience purchasing a vehicle. More
by tammie_tlc
Other Employees Tagged: Anthony Zegarelli, Angelica Mitchell
December 09, 2024
Excellent experience! They were so easy to work with and Edgar is fantastic. Seamless transaction! Will definitely be dealing with them again. They were so easy to work with and Edgar is fantastic. Seamless transaction! Will definitely be dealing with them again. More
by Silvertooth27
Other Employees Tagged: Edgar Silva
December 03, 2024
my extended family has bought their last 7 vehicles from Chris Mikell. It’s always seamless transition. Chris Mikell. It’s always seamless transition. More
by mikefrieri
Other Employees Tagged: Kris Gaerlan, Alex Al-Khafaji, Chris Mikell, Blanca Benitez, Robert Schultz, Afton Stark, Ricky Brockway
November 27, 2024
The level of service and quality of inventory is first class. Jk was very patient, friendly and looked for the best purchase option for us, he accommodated our work schedules with his for our comfort, th class. Jk was very patient, friendly and looked for the best purchase option for us, he accommodated our work schedules with his for our comfort, that helped even more to have the best shopping experience for my husband and me. Oh by the way! he also gave me an extra discount, a Teacher Discount so if you work for an ISD please go for the vehicle of your dreams and ask for the best Sales manager JK 😄 We thoroughly enjoyed our experience and will be customers for life! Thank you JK! More
by Judy Varela
Other Employees Tagged: Johnny Kenney
November 27, 2024
Just purchased my third vehicle from Robert at Dallas Lease Returns. I’ve only lived in Dallas about six years, but I have returned to this great salesman three times to purchase vehicles. He has never l Lease Returns. I’ve only lived in Dallas about six years, but I have returned to this great salesman three times to purchase vehicles. He has never let me down… He’s always patient vigilant and finds good opportunities for at least ones I think will work out well… Looking for a reliable guy stick with the old school! Robert is your man! More
by kennym0514
Other Employees Tagged: Robert Schultz, Parveen Rajendran, Angelica Mitchell
November 22, 2024
Robert, I just want to say thank you for handling everything with the best customer service I have seen in a long time. I appreciate you guys handling this sale and follow up with care and urgency. N everything with the best customer service I have seen in a long time. I appreciate you guys handling this sale and follow up with care and urgency. Next time I have to buy a car I will reach out to you again. Keep up the great work! -Joe More
by joenyc22
Other Employees Tagged: Robert Schultz, Angelica Mitchell
November 18, 2024
Saw this truck online and requested a follow up from the dealership. I was contacted by Johnny Kenney. He answered every question I had about the vehicle. He even went to the vehicle and personally talked m dealership. I was contacted by Johnny Kenney. He answered every question I had about the vehicle. He even went to the vehicle and personally talked me through all the options/condition. Johnny was not pushy but let me make my mind up about pursuing this purchase. Also worked with me on the financing to get what I needed. Very satisfied with my experience with this dealership and with Johnny specifically. More
by Tgodwin1716
Other Employees Tagged: Johnny Kenney, Ricky Brockway
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