177 Reviews
Write a Review177 Reviews of Rodney Rogers
June 20, 2024
We have taken out subarus to Rodney for over 5 years and have always had exceptional and honest service from him. He is great! have always had exceptional and honest service from him. He is great! More
Other Employees Tagged: Michael Goodman
June 03, 2024
We have bought three cars from Herb Gordon Subaru. Al, Marc, and Rodney were outstanding. Their sales, the deals they offered us, and follow-up after the sale were great, and their service department Al, Marc, and Rodney were outstanding. Their sales, the deals they offered us, and follow-up after the sale were great, and their service department is excellent. We won't go anywhere else and highly recommend them. More
Other Employees Tagged: Rodrigo Andrade, Alan Goldberg, Mike Sarecky, Marc LaSanta, Greg Edwards
May 31, 2024
Rodney and Vitaly are always great reps, and they clearly communicate what my car needs. communicate what my car needs. More
Other Employees Tagged: Vitaliy Khlebnikov
May 23, 2024
Vitaliy provided exceptional communication with prompt responses to concerns and amazing service. My Forester was cleaned and awaiting me upon arrival and has never ran as well as it does now that the rec responses to concerns and amazing service. My Forester was cleaned and awaiting me upon arrival and has never ran as well as it does now that the recommended Carbon Clean service has been done. Thank you Vitaliy and the rest of the Herb Gordon Subaru service team. More
Other Employees Tagged: Vitaliy Khlebnikov, David Higgins
May 18, 2024
One of the BEST Customer Service Teams I have ever worked with (both Sales & Auto Service)! They take great care of us! with (both Sales & Auto Service)! They take great care of us! More
Other Employees Tagged: Marc LaSanta, Greg Edwards, Michael Goodman, Muhammed Zeidan, Luis Prada
May 15, 2024
Rodney went above and beyond! Very knowledgeable and was able to help problem shoot a minor issue that saved me $ in the long run. Staff were amazingly courteous! Told all my Sub Very knowledgeable and was able to help problem shoot a minor issue that saved me $ in the long run. Staff were amazingly courteous! Told all my Subaru friends that this is the place to go for quality honest work. More
May 14, 2024
If you're thinking of buying new tires for your Subaru, do NOT go to Herb Gordon Subaru. I made an appointment online, received a confirmation email, and confirmed the appointment via text message the day do NOT go to Herb Gordon Subaru. I made an appointment online, received a confirmation email, and confirmed the appointment via text message the day prior to my appointment. I showed up for my appointment only to find out the General Altimax tires I ordered weren't in stock. After further research by the service desk, not only are the tires not in stock, they aren't even available as they are "close out" despite the website saying are available. I asked for a discount on another set of tires that were available, but the dealership wasn't willing to work with me at all. I won't be back for any service appointments in the future. Review edited to note that I received a call from the Service/Parts Director Greg Edwards shortly after posting of this review (on Google and on other sites), who apologized for the issue and said he would work with me to install Michelin Defender tires today. However, Herb Gordon Subaru had their chance to make it right this morning when I was at the dealership. There were at least two instances the Service Advisor went to talk to someone else (who I can only assume is a manager) to see what they could do, but they weren't able to provide any deals on the Michelin Defender 2s then. They should have worked with me from the beginning. I already wasted my time driving there and back once today. I wasn't doing it again. I already purchased new tires from Costco. More
February 25, 2024
Very friendly and faster than expected service. Vitaliy was super helpful and knowledgeable. I'll be coming back! Vitaliy was super helpful and knowledgeable. I'll be coming back! More
Other Employees Tagged: Vitaliy Khlebnikov
February 06, 2024
Herb Gordon Subaru service dept is just the best service dept I have ever used. Vitaly takes great care of his customers with honesty and thoroughness while explaining everything. He is always so accommod dept I have ever used. Vitaly takes great care of his customers with honesty and thoroughness while explaining everything. He is always so accommodating and makes sure his customers are satisfied. I could never leave this service dept. they are like having a mechanic in the family. More
Other Employees Tagged: Ken Hanscom, Greg Edwards, Vitaliy Khlebnikov, Harry Price