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Rodney Porter

Overview Reviews (936) Inventory (304)

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Rodney Porter

Rodney Porter | Page 81

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.9

936 Reviews

Overview Reviews (936) Inventory (304)

4.9

936 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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936 Reviews of Rodney Porter

October 28, 2021

Dealership Rating

Employee Rating

Very supet nice people to work with! They understand what needs to be done with any maintenance on my vehicle. needs to be done with any maintenance on my vehicle. More

by Donna Parton

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 28, 2021 -

Honda of Kenosha responded

Donna, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Oct 28, 2021 -

Donna Parton responded

Thank you

Oct 28, 2021 -

Donna Parton responded

Thank you

October 21, 2021

Dealership Rating

Employee Rating

Went for standard oil change. Good and fast service. Gave a free car wash too. a free car wash too. More

by Ridzip

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Melissa Wilson, Todd Rohrssen, Karmala Sutton, Amos Longanecker, Joe Valente, Sam Waddell , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Oct 22, 2021 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 21, 2021

Dealership Rating

Employee Rating

Nice waiting area just too cold in there. Need a quiet area to wait. I sat in the kids room but it got too cold. It was the only quiet area. area to wait. I sat in the kids room but it got too cold. It was the only quiet area. More

by tastrunk123

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 22, 2021 -

Honda of Kenosha responded

Thank you for your feedback! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

October 18, 2021

Dealership Rating

Employee Rating

Always pleasant. He explained in detail about the issues we were having and what we could do. we were having and what we could do. More

by HAUGFAM

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 18, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 18, 2021

Dealership Rating

Employee Rating

Service was good. Communication was good. Speed of repair was probably average (dropped on Friday morning, complete on Saturday by noon after overnight parts). Cost of dealer parts/labor was pretty high. was probably average (dropped on Friday morning, complete on Saturday by noon after overnight parts). Cost of dealer parts/labor was pretty high. More

by Xusn96

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joe Valente

Oct 18, 2021 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha; your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 18, 2021

Dealership Rating

Employee Rating

Service at Honda of Kenosha is very helpful. Wouldn’t go anywhere else with my car anywhere else with my car More

by pyoungbe4

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 18, 2021 -

Honda of Kenosha responded

We appreciate your business here at Honda of Kenosha. Thank you for taking the time to leave us a five-star review. We hope to see you again soon.

October 15, 2021

Dealership Rating

Employee Rating

Customer service with Rodney Parker was excellent! Lots of customers and Rodney was professional! So far my car is driving well. of customers and Rodney was professional! So far my car is driving well. More

by lcooper22

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 15, 2021 -

Honda of Kenosha responded

Thank you for your review and kind words for Rodney! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

October 12, 2021

Dealership Rating

Employee Rating

Great service as always. Appreciate how quickly the problem was diagnosed and resolved, as well as the shuttle service provided to and from my home. So convenient! problem was diagnosed and resolved, as well as the shuttle service provided to and from my home. So convenient! More

by MG

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 13, 2021 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 12, 2021

Dealership Rating

Employee Rating

Expensive. 46.00 for oil change … Honda in gurnee charges me 30.00 . And they wanted me to pay 160.00 to check a shake in my breaks . What’s the point of having extended warranty then ? charges me 30.00 . And they wanted me to pay 160.00 to check a shake in my breaks . What’s the point of having extended warranty then ? More

by Goddess83

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Melissa Wilson, Todd Rohrssen, Karmala Sutton, Amos Longanecker, Joe Valente, Sam Waddell , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Oct 29, 2021 -

Honda of Kenosha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

October 11, 2021

Dealership Rating

Employee Rating

Friendly. Personable. Efficient. Caring. On time. Very clean service center. Service agent was awesome. Also checked to make sure my vehicle was up to date on all services and informed me as to what servi clean service center. Service agent was awesome. Also checked to make sure my vehicle was up to date on all services and informed me as to what service would be needed on next visit. I’m traveling. My service center is in Phoenix, AZ. Would love to be serviced by Honda of Kenosha all the time. Kudos for a job well done!!! More

by breeves2525

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 11, 2021 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Rodney and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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