110 Reviews
Write a Review110 Reviews of Rodney Lau
September 02, 2024
The seller was very attentive to our request and needs. Always informative. Thank you for your support. Always informative. Thank you for your support. More
Other Employees Tagged: Alfonso Murcia, Walid Wanna, William Castro
February 27, 2024
Great service and everyone was making sure I was taken cared of while I waited. Which was a short amount of time. cared of while I waited. Which was a short amount of time. More
Other Employees Tagged: Vito Fabbro, Lidorys Boan
February 21, 2024
Service experience was lengthy but satisfying. Product was costly and one query towards a coveragdd Ed was left unanswered by the supervisor. Product was costly and one query towards a coveragdd Ed was left unanswered by the supervisor. More
Other Employees Tagged: Vito Fabbro
February 16, 2024
Vada is fantastic and goes beyond the call to be helpful. I would recommend her to everyone. I would recommend her to everyone. More
Other Employees Tagged: Vada Fernandez
February 16, 2024
Vito is always prompt, courteous, and provides excellent customer service every visit. The best and knowledgeable customer service every visit. The best and knowledgeable More
Other Employees Tagged: Vito Fabbro
February 14, 2024
I want to thank Susan for getting me through the 3 weeks without my car due to the electric power steering gearbox had to be replaced on my vehicle that had only 5762 miles on it. It was upsetting at first without my car due to the electric power steering gearbox had to be replaced on my vehicle that had only 5762 miles on it. It was upsetting at first but after I had made contact with American Honda they expeditated getting the part to Braman faster then waiting until April . I know I was a pain to Susan put as my service advisor she was fantastic and kept me informed. Even Rodney Lau the service manager was fantastic handling my issues along the way. Brman should be so lucky to have these great employees More
Other Employees Tagged: Susan Rutledge
January 27, 2024
Best experience ever. I will recommend always HONDA , and very happy with Giovanni Hernandez customer service. Thank you ! I will recommend always HONDA , and very happy with Giovanni Hernandez customer service. Thank you ! More
Other Employees Tagged: Alex Bueso
January 26, 2024
I brought in my 99 Accord because I thought it had a random alarm problem. After a diagnostic test, it turned out there was no problem found. Victor and Brahman Honda did not charge a penny. Service was random alarm problem. After a diagnostic test, it turned out there was no problem found. Victor and Brahman Honda did not charge a penny. Service was quick and fair. I have not had an alarm problem since. Thank you Victor. More
Other Employees Tagged: Victor Reynosa
January 26, 2024
I was on time for my appointment. Rodney never got to me. I left. Came back 2 days later and Jim’s took care of me. Did a great job! Unfortunately, waiting 2 hours for a si Rodney never got to me. I left. Came back 2 days later and Jim’s took care of me. Did a great job! Unfortunately, waiting 2 hours for a simple oil change is not really that good. More
Other Employees Tagged: Jimy Kercius