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Rodney Lau
Rodney Lau at Braman Honda of Palm Beach

Rodney Lau | Page 2

Service Advisor

Braman Honda of Palm Beach

5200 Lake Worth Road
Greenacres, FL 33463

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113 Reviews
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113 Reviews

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113 Reviews of Rodney Lau

January 27, 2024

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Employee Rating

Best experience ever. I will recommend always HONDA , and very happy with Giovanni Hernandez customer service. Thank you ! More

by ROSARIOSELLANES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Bueso

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Jan 28, 2024

Braman Honda of Palm Beach responded

Thank you, Rosario, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Giovanni here at Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 26, 2024

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Employee Rating

I was on time for my appointment. Rodney never got to me. I left. Came back 2 days later and Jim’s took care of me. Did a great job! Unfortunately, waiting 2 hours for a si More

by BILL0624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jimy Kercius

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Jan 31, 2024

Braman Honda of Palm Beach responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

Jan 31, 2024

Braman Honda of Palm Beach responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 26, 2024

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Employee Rating

I brought in my 99 Accord because I thought it had a random alarm problem. After a diagnostic test, it turned out there was no problem found. Victor and Brahman Honda did not charge a penny. Service was More

by BYSCHAUPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Reynosa

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Jan 28, 2024

Braman Honda of Palm Beach responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 23, 2024

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Employee Rating

Work was fast and pick up process was very straightforward. Would recommend in the future for checks or repairs. More

by Andyachavez10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 23, 2024

Braman Honda of Palm Beach responded

It's great to hear that we were able to help you out, Andy. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman Honda of Palm Beach! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 18, 2024

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Employee Rating

I being going to this Honda dealer for many years I recommend it for service and sales. More

by MABELF12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Susan Rutledge, Lidorys Boan, Besim Sehou, Fatima De La Cruz, Gabriela Cabrera , Alex Bueso, Vito Fabbro

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Jan 19, 2024

Braman Honda of Palm Beach responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 17, 2024

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Employee Rating

Jeffrey was so great with me so understanding and kind we finally reached a deal we both could live with , with great respect More

by DELORENZOV2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Donoso

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Jan 17, 2024

Braman Honda of Palm Beach responded

It's great to hear that Jeffrey was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman Honda of Palm Beach! Tariq Siddiqui General Manager 561.473.5006 tariqs@bramanhondapb.com

January 11, 2024

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Employee Rating

Besim was very courteous and thorough during the entire service process. He took time to explain the mechanics findings and offered appropriate billing solutions. More

by M4FRANCIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Besim Sehou , Alex Bueso, Vito Fabbro

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Jan 11, 2024

Braman Honda of Palm Beach responded

Thank you for your business and this review. We're happy to hear that Besim and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 09, 2024

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Employee Rating

Vada was very attentive to my needs and making sure that I was satisfied with the service .. she explained everything so I understand what was being done More

by sandrene.jewel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lidorys Boan, Vada Fernandez

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Jan 09, 2024

Braman Honda of Palm Beach responded

Thank you for choosing Braman Honda of Palm Beach. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 04, 2024

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Employee Rating

Yes. Service representatives were very knowledgeable and handled the process from start to finish with the utmost care. More

by W.IRVINE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 04, 2024

Braman Honda of Palm Beach responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 29, 2023

Dealership Rating
Employee Rating

We only use Braman service. William was great. Got me out in a very timely manner and explained everything. The manager Rodney goes above and beyond for all customers. More

by Susan B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Susan Rutledge, William Kendi

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Dec 29, 2023

Braman Honda of Palm Beach responded

Thank you, Susan, for sharing about your experience with Braman Honda of Palm Beach. We appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

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