Rodney Lau
Rodney Lau at Braman Honda of Palm Beach
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Rodney Lau

Service Advisor

Braman Honda of Palm Beach

5200 Lake Worth Road
Greenacres, FL 33463

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4.7
110 Reviews
4.7

110 Reviews

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110 Reviews of Rodney Lau

September 02, 2024

Dealership Rating
Employee Rating

The seller was very attentive to our request and needs. Always informative. Thank you for your support. More

by MERY336
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 03, 2024

Braman Honda of Palm Beach responded

Thank you for choosing Braman Honda of Palm Beach. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Peter Maytin General Manager pmaytin@bramanhondapb.com

February 27, 2024

Dealership Rating
Employee Rating

Great service and everyone was making sure I was taken cared of while I waited. Which was a short amount of time. More

by Loko809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vito Fabbro, Lidorys Boan

Feb 27, 2024

Braman Honda of Palm Beach responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Braman Honda of Palm Beach, we look forward to having you as a valued customer for many years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 21, 2024

Dealership Rating
Employee Rating

Service experience was lengthy but satisfying. Product was costly and one query towards a coveragdd Ed was left unanswered by the supervisor. More

by SAMINA01KOHAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vito Fabbro

Feb 21, 2024

Braman Honda of Palm Beach responded

Thank you! Quality customer service is always our number one priority, and we appreciate your feedback. Thank you again for choosing Braman Honda of Palm Beach, we look forward to having you as one of our valued customers for many more years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 20, 2024

Dealership Rating
Employee Rating

Wonderful service zero complaints. Will definitely be coming back. Quality service and employees. Highly recommend More

by ARIELTAGLEROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Braman Honda of Palm Beach responded

Ariel, Thank you for your business and this review. We're happy to hear Rodney and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 16, 2024

Dealership Rating
Employee Rating

Vada is fantastic and goes beyond the call to be helpful. I would recommend her to everyone. More

by rbadillo1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vada Fernandez

Feb 16, 2024

Braman Honda of Palm Beach responded

We are very happy to hear that Vada provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 16, 2024

Dealership Rating
Employee Rating

Vito is always prompt, courteous, and provides excellent customer service every visit. The best and knowledgeable More

by TGCAT89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vito Fabbro

Feb 18, 2024

Braman Honda of Palm Beach responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 14, 2024

Dealership Rating
Employee Rating

I want to thank Susan for getting me through the 3 weeks without my car due to the electric power steering gearbox had to be replaced on my vehicle that had only 5762 miles on it. It was upsetting at first More

by 5GOLDENS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Susan Rutledge

Feb 14, 2024

Braman Honda of Palm Beach responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Susan delivered such a great experience! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 27, 2024

Dealership Rating
Employee Rating

Best experience ever. I will recommend always HONDA , and very happy with Giovanni Hernandez customer service. Thank you ! More

by ROSARIOSELLANES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Bueso

Jan 28, 2024

Braman Honda of Palm Beach responded

Thank you, Rosario, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Giovanni here at Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 26, 2024

Dealership Rating
Employee Rating

I brought in my 99 Accord because I thought it had a random alarm problem. After a diagnostic test, it turned out there was no problem found. Victor and Brahman Honda did not charge a penny. Service was More

by BYSCHAUPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Reynosa

Jan 28, 2024

Braman Honda of Palm Beach responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 26, 2024

Dealership Rating
Employee Rating

I was on time for my appointment. Rodney never got to me. I left. Came back 2 days later and Jim’s took care of me. Did a great job! Unfortunately, waiting 2 hours for a si More

by BILL0624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jimy Kercius

Jan 31, 2024

Braman Honda of Palm Beach responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

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