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Rodney Lau

Overview Reviews (111) Inventory (503)

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Rodney Lau

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Rodney Lau

Service Advisor

Braman Honda of Palm Beach

5200 Lake Worth Road
Greenacres, FL 33463

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4.7

111 Reviews

Overview Reviews (111) Inventory (503)

4.7

111 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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111 Reviews of Rodney Lau

January 03, 2025

Dealership Rating

Employee Rating

My purchasing experience was excellent. My sales person Jarred took care of me throughout the complete process of purchasing my vehicle. My sales person Jarred took care of me throughout the complete process of purchasing my vehicle. More

by WALTSALVATIERRA

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lidorys Boan, Jarred Salvatierra, Walid Wanna, Eric Love, Sebastien Olivier, Paul Iriarte

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Jan 05, 2025 -

Braman Honda of Palm Beach responded

Thank you so much for your kind words, Walt, and for taking the time to leave us this wonderful feedback! Peter Maytin General Manager pmaytin@bramanhondapb.com

September 02, 2024

Dealership Rating

Employee Rating

The seller was very attentive to our request and needs. Always informative. Thank you for your support. Always informative. Thank you for your support. More

by MERY336

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alfonso Murcia, Walid Wanna, William Castro

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Sep 03, 2024 -

Braman Honda of Palm Beach responded

Thank you for choosing Braman Honda of Palm Beach. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Peter Maytin General Manager pmaytin@bramanhondapb.com

February 27, 2024

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Employee Rating

Great service and everyone was making sure I was taken cared of while I waited. Which was a short amount of time. cared of while I waited. Which was a short amount of time. More

by Loko809

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lidorys Boan , Vito Fabbro

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Feb 27, 2024 -

Braman Honda of Palm Beach responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Braman Honda of Palm Beach, we look forward to having you as a valued customer for many years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 21, 2024

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Employee Rating

Service experience was lengthy but satisfying. Product was costly and one query towards a coveragdd Ed was left unanswered by the supervisor. Product was costly and one query towards a coveragdd Ed was left unanswered by the supervisor. More

by SAMINA01KOHAT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vito Fabbro

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Feb 21, 2024 -

Braman Honda of Palm Beach responded

Thank you! Quality customer service is always our number one priority, and we appreciate your feedback. Thank you again for choosing Braman Honda of Palm Beach, we look forward to having you as one of our valued customers for many more years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 20, 2024

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Employee Rating

Wonderful service zero complaints. Will definitely be coming back. Quality service and employees. Highly recommend Will definitely be coming back. Quality service and employees. Highly recommend More

by ARIELTAGLEROSE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 20, 2024 -

Braman Honda of Palm Beach responded

Ariel, Thank you for your business and this review. We're happy to hear Rodney and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 16, 2024

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Employee Rating

Vada is fantastic and goes beyond the call to be helpful. I would recommend her to everyone. I would recommend her to everyone. More

by rbadillo1234

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vada Fernandez

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Feb 16, 2024 -

Braman Honda of Palm Beach responded

We are very happy to hear that Vada provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 16, 2024

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Employee Rating

Vito is always prompt, courteous, and provides excellent customer service every visit. The best and knowledgeable customer service every visit. The best and knowledgeable More

by TGCAT89

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vito Fabbro

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Feb 18, 2024 -

Braman Honda of Palm Beach responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 14, 2024

Dealership Rating

Employee Rating

I want to thank Susan for getting me through the 3 weeks without my car due to the electric power steering gearbox had to be replaced on my vehicle that had only 5762 miles on it. It was upsetting at first without my car due to the electric power steering gearbox had to be replaced on my vehicle that had only 5762 miles on it. It was upsetting at first but after I had made contact with American Honda they expeditated getting the part to Braman faster then waiting until April . I know I was a pain to Susan put as my service advisor she was fantastic and kept me informed. Even Rodney Lau the service manager was fantastic handling my issues along the way. Brman should be so lucky to have these great employees More

by 5GOLDENS

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Susan Rutledge

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Feb 14, 2024 -

Braman Honda of Palm Beach responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Susan delivered such a great experience! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 27, 2024

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Employee Rating

Best experience ever. I will recommend always HONDA , and very happy with Giovanni Hernandez customer service. Thank you ! I will recommend always HONDA , and very happy with Giovanni Hernandez customer service. Thank you ! More

by ROSARIOSELLANES

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Bueso

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Jan 28, 2024 -

Braman Honda of Palm Beach responded

Thank you, Rosario, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Giovanni here at Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 26, 2024

Dealership Rating

Employee Rating

I brought in my 99 Accord because I thought it had a random alarm problem. After a diagnostic test, it turned out there was no problem found. Victor and Brahman Honda did not charge a penny. Service was random alarm problem. After a diagnostic test, it turned out there was no problem found. Victor and Brahman Honda did not charge a penny. Service was quick and fair. I have not had an alarm problem since. Thank you Victor. More

by BYSCHAUPP

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Victor Reynosa

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Jan 28, 2024 -

Braman Honda of Palm Beach responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

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