Rochelle Rehm
Rochelle Rehm at Gateway Chevrolet Cadillac Hyundai Nissan
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Rochelle Rehm

Chevrolet Cadillac Service Manager

Gateway Chevrolet Cadillac Hyundai Nissan

501 38th St S
Fargo, ND 58103

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4.8
12 Reviews

Dealership Experience

5 yrs, 2 mos

4.8

12 Reviews

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12 Reviews of Rochelle Rehm

March 13, 2024

Dealership Rating
Employee Rating

Shane and Rochelle were great to deal with through the whole warranty process. Answered emails, phone calls, and communicated to make sure we were informed. Rochelle and Shane are to be commended for the More

by brian@buttweilersdoall.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Monjeau

Mar 13, 2024

Gateway Chevrolet Cadillac Hyundai Nissan responded

Brian, Thank you so much for your excellent review! We are so glad that Shane and Rochelle had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gateway Chevrolet Cadillac Hyundai Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

March 07, 2024

Dealership Rating
Employee Rating

We have been buying vehicles from Gateway for many years and they always meet and exceed our expectations. Thanks and great job to the entire Gateway Chevrolet team!!! More

by Joe Lomsdal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2024

Gateway Chevrolet Cadillac Hyundai Nissan responded

Joe, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gateway Chevrolet Cadillac Hyundai Nissan!

February 01, 2024

Dealership Rating
Employee Rating

Dan got my pickup into the shop and got it all taken care of in a timely manner!!! More

by Juan.Cronquist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Dardis

Feb 02, 2024

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dan met your expectations. Thank you again for choosing Gateway Chevrolet Cadillac Hyundai Nissan, we look forward to having you as one of our valued customers for many more years to come!

October 06, 2023

Dealership Rating
Employee Rating

The process from start to finish was smooth and easy. The entire staff was helpful and friendly. More

by stormy_raex33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Dardis

Oct 09, 2023

Gateway Chevrolet Cadillac Hyundai Nissan responded

Rae, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gateway Chevrolet Cadillac Hyundai Nissan.

July 07, 2023

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Employee Rating

Bought a 19 Suburban in July of 2022. Had it for 11 months and was in the shop multiple times for some issues. Had to pay out of pocket on a few because the warranty wouldn't cover it. Th More

by keeper_girl_05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Livingston

Jul 10, 2023

Gateway Chevrolet Cadillac Hyundai Nissan responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns.

Jul 10, 2023

keeper_girl_05 responded

Keeper_girl_05@hotmail.com I'd gladly give more details. If you email me I will give more detailed ways of contacting me.

December 08, 2022

Dealership Rating
Employee Rating

Excellent customer service and satisfaction. Thanks for taking Excellent care of my suburban and explaining everything in detail. More

by STALLMANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrea Willert, Nancy Selvig, Destini Few , Anna Carlson, Maresa Leno, Carmen Ross, Traci Rud, Lee Sisco, Destany Tognotti

Dec 09, 2022

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for choosing Gateway Automotive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 25, 2022

Dealership Rating
Employee Rating

Great service from Destany! I always appreciate when people are welcoming and down to earth... Also, always great help from Luke Bentley; goes above and beyond each time. More

by RioDJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Bentley , Destany Tognotti

Jul 26, 2022

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for choosing us here at Gateway Chevrolet for your service needs, we appreciate your business and look forward to working with you again!

April 02, 2022

Dealership Rating
Employee Rating

From start to finish I was very pleased with the sales and service at gateway Chevrolet if fa go ! I had the pleasure of dealing with Cody on the sales side and he was very helpful , informative and met e More

by Adub2265
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Lehfeldt, Cody Stengl , Mike Blythe

Apr 04, 2022

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for taking the time to share your visit with us! We are glad to hear Cody was very helpful in answering any questions you may have had and to make sure every need was met! We greatly appreciate you and your business and hope you enjoy your new vehicle!

Apr 04, 2022

Adub2265 responded

The very most on point sales team I have dealt with to date !

February 08, 2022

Dealership Rating
Employee Rating

Gateway has helped me diagnose different issues with my vehicle. I have brought my vehicle to Gateway for some time. I have recommended Gateway to some friends. More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2022

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for the recommendation, that is very kind of you. We hope to see you again, thank you and have a great day!

June 24, 2021

Dealership Rating
Employee Rating

My experience with Gateway started out a bit rocky but they did everything in their power to make it correct. César was great to work with, so was the service department. Rochelle, Luke, Stormy all helped More

by paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Bentley , Cesar Carvalho

Jun 24, 2021

Gateway Chevrolet Cadillac Hyundai Nissan responded

This is great to hear, we appreciate your business very much and hope to have you back. Thank you for the kind words and have a great day!

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