Robyn Brandl | Page 30

Well done oil change and tire rotation by Service. Robyn is very efficient and competent. Robyn is very efficient and competent. More

by rogerracer Verified Customer Verified Customer

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Robyn, Steve and the girl in the loaner department were all amazing!! We had the best experience. With the great way we were treated, it made our decision to buy our new vehicle with Karl Flammer Ford. all amazing!! We had the best experience. With the great way we were treated, it made our decision to buy our new vehicle with Karl Flammer Ford. More

by CHIPMUNK1299 Verified Customer Verified Customer

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Got in and out today. Service advisor Robyn is awesome! It was a good experience overall. This survey however is annoying. Why the 15 word minimum? Service advisor Robyn is awesome! It was a good experience overall. This survey however is annoying. Why the 15 word minimum? More

by mford51 Verified Customer Verified Customer

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The service department explains everything that is being recommended. Car is returned in a reasonable amount of time. recommended. Car is returned in a reasonable amount of time. More

by csmith3939 Verified Customer Verified Customer

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for many yeas, I have dealt with Ford. Most of these times I have found a certain caring aabout the vichel and the owner. I tell everyone that there is nothing better than a Ford and the Most of these times I have found a certain caring aabout the vichel and the owner. I tell everyone that there is nothing better than a Ford and their workers. More

by LAHENNIGAN Verified Customer Verified Customer

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Robin had me in and out quickly. She advised recall issue should be resolved in Feb. she knew we had the tire warranty by checking on her phone, which made it a quick resolution to She advised recall issue should be resolved in Feb. she knew we had the tire warranty by checking on her phone, which made it a quick resolution to my tire repair. More

by doug_cassidy Verified Customer Verified Customer

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On the 2nd appointed the technician determined the problem and has ordered the part. Was not happy that it took 2 appointments, but glad they figured it. problem and has ordered the part. Was not happy that it took 2 appointments, but glad they figured it. More

by dlovejoy1947 Verified Customer Verified Customer

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Leaving for a long trip and my truck decided I needed an oil change. Robyn got me right in and out within the hour. Super friendly and accommodating which made for a great experience. oil change. Robyn got me right in and out within the hour. Super friendly and accommodating which made for a great experience. More

by SlippinJimmy Verified Customer Verified Customer

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If you have a coupon for 15% off and forget to bring it and later same day present the coupon , they will NOT honor it because it wasn't presented BEFORE they give you the price of the repair! Do they do t and later same day present the coupon , they will NOT honor it because it wasn't presented BEFORE they give you the price of the repair! Do they do this because they want to jack up the price 15% BEFORE giving you the supposed discount??😠😟🙄 They must think people are idiots. This happened to my son who has spent over $3000 in the last year, on repairs for a car he originally bought there ,NEW! I have also bought new cars with this dealership over the years when they WERE a good place to go. Maybe the kids have taken it over because it's def not what is was!! Time to move on and find a dealer who shows respect and courtesy to their customers!!!! I now understand why my clients have stopped going there and now go to Ferman Ford. I will no longer recommend this dealership. So sad after all these years. SMH. Doesn't matter how courteous the service reps are , they are powerless as is the service mgr. The people in charge need to go More

by SPARKLEBRITETCLEANING Verified Customer Verified Customer

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Couldn't have had a better experience. From start to finish, it was great all around. From start to finish, it was great all around. More

by Elvis Verified Customer Verified Customer

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