Robyn Brandl | Page 29

Robyn Brandl & the Flammer tech team are absolutely what contemporary automotive service pros should be. Instead of just filling out a work order, Robyn creates confidence in the customer that Flammer real contemporary automotive service pros should be. Instead of just filling out a work order, Robyn creates confidence in the customer that Flammer really understands the latest Ford systems and can actually track down the issues. Software systems on every car brand nowadays are obviously very complicated - and can create frustration, just like any tech device. This was my first service visit to Flammer. I had a couple of software update issues with an Edge that I could not fix on my own. From the get go, Robyn came across as understanding what I was dealing with, and how the team would tackle it. She said she would stay in touch regarding progress, because some in-depth analysis of the system was required. As promised, she communicated through text messages & let me know when the car could be picked up. Robyn took me to the car and explained everything they had looked at & how the issues been addressed. And now, all the systems work great. The paperwork was very complete. Very satisfied! This family owned dealership tries to do right by the customer. I have not seen this kind of personal quality from the chain owned dealerships. A big thanks to Robyn Brandl AND the key tech, Jeffery Keim, who invested the time and energy to get it right. Much appreciated. More

by STDriver Verified Customer Verified Customer

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Robin in the service department is great to work with. Very helpful and communicate second to none. Very helpful and communicate second to none. More

by jwesty1010 Verified Customer Verified Customer

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Great staff, very comfortabke waiting area, always had great service in the past, then nought a new car & started going to that new dealer for service, very happy to be back to the Karl Flammer Ford Deale great service in the past, then nought a new car & started going to that new dealer for service, very happy to be back to the Karl Flammer Ford Dealer Service !!! More

by Murban127 Verified Customer Verified Customer

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treated well and work was done in the time we were told. everyone was friendly that we were in contact with. everyone was friendly that we were in contact with. More

by GENE.O999 Verified Customer Verified Customer

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Wonderful caring people. Always ready to help and most YOU YOU important make it right. IAM MORE THEN PLEASED WITH MY EXPERIENCES WITH THEM THANK Always ready to help and most YOU YOU important make it right. IAM MORE THEN PLEASED WITH MY EXPERIENCES WITH THEM THANK More

by helena.c804 Verified Customer Verified Customer

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Very good and fast service. Robyn was excellent and even double checked to make sure everything was done. Robyn was excellent and even double checked to make sure everything was done. More

by jtg4300 Verified Customer Verified Customer

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It’s not service when you bring your car in for mechanical issues each and every time time always mechanical issues each and every time time always More

by FCIONE Verified Customer Verified Customer

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My service was great. They had me out in no time. Robyn was very helpful and always smiling They had me out in no time. Robyn was very helpful and always smiling More

by PATCOOPER55 Verified Customer Verified Customer

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I received great service, they were very helpful and very nice to me. They were also fast. nice to me. They were also fast. More

by KALEY.HARTMAN03 Verified Customer Verified Customer

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I was greeted immediately upon arriving, everyone was very professional and courteous. The maintenance crew did a great job in finding the problem and resolving the issue. Although it cost more than I h very professional and courteous. The maintenance crew did a great job in finding the problem and resolving the issue. Although it cost more than I had hoped the car runs great and I feel safer with the brakes being fixed. More

by DEMAKINS Verified Customer Verified Customer

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