Robin Tollefson | Page 95

Recall Simple safety recall was performed, my first time in the dealership. Timeliness is extremely important to and for us, they ran the vehicle in as sched Simple safety recall was performed, my first time in the dealership. Timeliness is extremely important to and for us, they ran the vehicle in as scheduled, had us out in no time. More

by jerry_hintz Verified Customer Verified Customer

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Fixed I came in without an appointment and my car was fixed in less than two hours. The work was good and the personnel were very accommodating. I came in without an appointment and my car was fixed in less than two hours. The work was good and the personnel were very accommodating. More

by Steve Verified Customer Verified Customer

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Did not do the job I paid for Normally I would give Luther a 5 start rating and would recommend them. However, they did not rotate the tires as they were suppose to, & I know becau Normally I would give Luther a 5 start rating and would recommend them. However, they did not rotate the tires as they were suppose to, & I know because they were also suppose to look at a slow leak I had with one of my tires, and that tire is in the same spot. I had been asking for the last year and half to change the drivers side fog light and they finally changed it. However, they changed my headlight settings and when I figured it out that night, the next morning when I went somewhere I noticed my passenger fog light was out. I had stopped somewhere 1/2 hr before appointment and the passenger fog light was still working, so I'm not buying that it just happened to go out!!!!!!!!! I'm guessing he changed my setting so I would not notice right away about it not working. My center console was also gone thru, as every time I left my car for an oil change I had put stuff a certain way, so I would know that it had been gone thru. (this is the first time since I had bought my car there and had the oil changed that it had been gone thru). More

by sonney32 Verified Customer Verified Customer

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It was Good Work was done very well, only complaint was the long way took more then an hr. Other wise really happy with the service i received Work was done very well, only complaint was the long way took more then an hr. Other wise really happy with the service i received More

by ardin Verified Customer Verified Customer

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Terrific service. Robin and his crew are very thorough and keep me informed about items needing attention. They take really good care of me and my vehicle. Robin and his crew are very thorough and keep me informed about items needing attention. They take really good care of me and my vehicle. More

by kathyvan Verified Customer Verified Customer

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Service I am very pleased with the work that is completed. The service department answers all my questions and they always go above the requirements. Both Rob I am very pleased with the work that is completed. The service department answers all my questions and they always go above the requirements. Both Robin and Paul are friendly and willing to find a solution regardless of the problem. More

by lkweber2003 Verified Customer Verified Customer

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Long wait time I check my car in for just an oil change at 9:15 AM it wasn’t completed until 11:20AM. Took 2 hours, I have never had an oil change take that long be I check my car in for just an oil change at 9:15 AM it wasn’t completed until 11:20AM. Took 2 hours, I have never had an oil change take that long before. Beside all this everyone was very nice. More

by mmlindb Verified Customer Verified Customer

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Oil change Drop vehicle off day before. Call when done. Straight forward approach done on time no bull. Would go back for service and the nice atmosphere Drop vehicle off day before. Call when done. Straight forward approach done on time no bull. Would go back for service and the nice atmosphere More

by Notaassclowntoday Verified Customer Verified Customer

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It was great Thanks for your perfect service as always. I have been a customer for ten years and always come away with a smile on my face. Thanks for your perfect service as always. I have been a customer for ten years and always come away with a smile on my face. More

by morrowann Verified Customer Verified Customer

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Great Service! I appreciate all the service representatives at Luther Family Buick GMC. They are very knowledgable and friendly. I feel their work is top notch! Very I appreciate all the service representatives at Luther Family Buick GMC. They are very knowledgable and friendly. I feel their work is top notch! Very satisfied. More

by Jill B. Verified Customer Verified Customer

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