Robin Tollefson | Page 96

Always great service. They explain exactly what the processU Always performs excellent service. They let me know exactly what will be done during the process. They offer a ride if necessary, and to wash my veh Always performs excellent service. They let me know exactly what will be done during the process. They offer a ride if necessary, and to wash my vehicle when finished. I would recommend their service to anyone. The Dealership building is always very clean. And the coffee is great. More

by lpederson Verified Customer Verified Customer

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Great service! I've been a customer at Luther GMC for several years. The service department always calls if they find a repair item before fixing it. They also tak I've been a customer at Luther GMC for several years. The service department always calls if they find a repair item before fixing it. They also take the time to explain any repairs in layman's terms. More

by Kel G Verified Customer Verified Customer

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Hitch Installation They told me an accurate time estimate & what they did afterwards to complete the work. The customer lounge was comfortable and have plenty of bottled They told me an accurate time estimate & what they did afterwards to complete the work. The customer lounge was comfortable and have plenty of bottled water to drink! Very nice! More

by Blue5591 Verified Customer Verified Customer

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Good service but didn't get everything done Oil change went well but techs ran out of time trying to isolate and fix rear tailgate rattle. Forced to make a return service visit to get this probl Oil change went well but techs ran out of time trying to isolate and fix rear tailgate rattle. Forced to make a return service visit to get this problem corrected when they can have the vehicle for more than 2.5 hours. More

by Lonbaken Verified Customer Verified Customer

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Great service. Luther GMC is a great service center. Robin provides excellent service for as long as I have known him. Problems are always diagnosed correctly the fi Luther GMC is a great service center. Robin provides excellent service for as long as I have known him. Problems are always diagnosed correctly the first time and repaired, usually exceeding my expectations. More

by DenaliFan Verified Customer Verified Customer

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Windshield replacement Had windshield replaced on a fairly expensive vehicle. VIN is partially covered, windshield looks mostly centered, just a little sloppy to not have t Had windshield replaced on a fairly expensive vehicle. VIN is partially covered, windshield looks mostly centered, just a little sloppy to not have the cut out features lined up in the windshield. Tape left on the windshield without direction as to if I could remove it immediately or when. Scheduling was a bit disjointed in the coordination between the collision center, dealer and myself. More

by rapter_f22 Verified Customer Verified Customer

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Pleasant They always treat me nice at Luther Troy and salesman Nevin Beauchamp were awesome. Showed me all the features on my new Yukon. Excellent job! They always treat me nice at Luther Troy and salesman Nevin Beauchamp were awesome. Showed me all the features on my new Yukon. Excellent job! More

by EMPIREWEST Verified Customer Verified Customer

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Service Center specialize in exceptional automotive service. Service Center scheduled a complete air condition diagnosis that projected prompt answers to a prospective repair. The Equinox air conditioning that Service Center scheduled a complete air condition diagnosis that projected prompt answers to a prospective repair. The Equinox air conditioning that operates on moderate settings as a primitive kind discerned the vehicles comfort throughout the year. Sincerely, Michael Hamner More

by hamner_m Verified Customer Verified Customer

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Frustrating Did not have our warranty in their system. Service check in was very poor with Robb. Did not repair the problems totally. Needs to be taken back in. Did not have our warranty in their system. Service check in was very poor with Robb. Did not repair the problems totally. Needs to be taken back in. Car not washed when picked up. Paul, on the other hand, was very courteous and helpful. Loaner car people were very good also. He sits in the same area as service people. More

by s.scott.king Verified Customer Verified Customer

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Sunroof recall for new 2019 SUV. They did a great job. When the job was done there were grease marks sound sunroof shade I reported it to Robin and he cleaned it up himself. He is g They did a great job. When the job was done there were grease marks sound sunroof shade I reported it to Robin and he cleaned it up himself. He is great to work with and if there are any issues ever he always communicates well and does everything can to make sure my wife and I are satisfied with our experience. Thanks for your time, Ben Baukol More

by baukolb Verified Customer Verified Customer

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