Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 93

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
not yet
rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

Write a Review

1175 Reviews of Robin Tollefson

January 15, 2020

Dealership Rating
Employee Rating

Oil change was performed very quickly and waiting in the customer service area was nice. Lead time on getting an appointment was longer than I expected More

by dbadinger
Recommend Dealer
Yes

Other Employees Tagged: Joe Emmerich

Jan 17, 2020

Luther Family Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 14, 2020

Dealership Rating
Employee Rating

The staff at Luther Family GMC Buick was very helpful and very efficient at the sales process. Richard Medley is as good as they come on product knowledge and his customer service skills are top of the line More

by Thomas
Recommend Dealer
Yes

Other Employees Tagged: Mark Carlson, Richard Medley, Troy Weist

Jan 15, 2020

Luther Family Buick GMC responded

Thomas, thank you for the feedback! We are happy to hear about your positive experience at Luther Family Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 12, 2020

Dealership Rating
Employee Rating

Always good to work with !! Appts are in minimal time .Any questions I have they are very helpful in answering them. Good guys to work with!! I would recommend them to anyone!! More

by lindamcnutt
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren

Jan 13, 2020

Luther Family Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 11, 2020

Dealership Rating
Employee Rating

Quick service. Nice, relaxing customer service area with great treats. Put my bulb in at no cost! Amazing and unexpected! Thank you! Made my day! More

by Beth
Recommend Dealer
Yes

Other Employees Tagged: Joe Emmerich

Jan 13, 2020

Luther Family Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 10, 2020

Dealership Rating
Employee Rating

I have mixed emotions. They are my go to because I know it will be fixed right. On the other hand, I do not like paying $200 for diagnostics. More

by KELLY_5683
Recommend Dealer
Yes
Jan 13, 2020

Luther Family Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 08, 2020

Dealership Rating
Employee Rating

Service for our Buick Enclave was easily scheduled. It was convenient and timely. Waiting in the customer waiting area was a comfortable and pleasant experience! More

by Angela
Recommend Dealer
Yes

January 07, 2020

Dealership Rating
Employee Rating

People are very friendly and listen to your problems and tell me what the problem is and how long it's should take and the cost to me More

by milyschm
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich, Larry Mitchell, Joe Emmerich, Lisa Julian , Karen Ust-Grothmann

December 27, 2019

Dealership Rating
Employee Rating

Did not fix what I wanted to be fixed. My power steering had went out while I was driving so I went in to get that fixed. Also when I turn my steering wheel while driving at low speeds my c More

by TGlines4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

December 21, 2019

Dealership Rating
Employee Rating

Quick respectful and professional Due to unforeseen circumstances and my forgetful nature I realized I was in desperate need of an oil change before a trip they were quick and courteou More

by Lamolith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich , Todd Brown, Kari Sunderland

December 19, 2019

Dealership Rating
Employee Rating

Oil change Super friendly and helpful Made time to look at other concerns I had with my Buick Enclave. Everyone was great to work with on my visit More

by NELSYWHYTRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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