Robin Tollefson | Page 92

Very good in taking care of customers. Excellent mechanics and very thorough. Found items to be replaced and adjusted headlights, found mouse nest in heater fan compartment and changed oil and washe mechanics and very thorough. Found items to be replaced and adjusted headlights, found mouse nest in heater fan compartment and changed oil and washed the vehicle. More

by Dwhiebsch Verified Customer Verified Customer

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Thanks for the opportunity to purchase this GMC truck. I drove by for a week before purchasing. When I went in to start the process it went smooth and I love the truck. Thanks drove by for a week before purchasing. When I went in to start the process it went smooth and I love the truck. Thanks More

by DUSTINDEV Verified Customer Verified Customer

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I really enjoyed being able to get text updates while my vehicle was being serviced. Perfect for busy people. Service tech Robin was excellent. Thanks vehicle was being serviced. Perfect for busy people. Service tech Robin was excellent. Thanks More

by manumita Verified Customer Verified Customer

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Had my new but used vehicle in three times for steering issues. After two days, it's starting to act up again. I'm starting to wonder if they're just waiting till the one month warranty is up. issues. After two days, it's starting to act up again. I'm starting to wonder if they're just waiting till the one month warranty is up. More

by SCOTTKARSKY Verified Customer Verified Customer

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I like the sales person Karen. Had a recall to get I like the sales person Karen. Had a recall to get fixed, also changed the oil. Service department was good. Just hard sometimes coming from JAM I like the sales person Karen. Had a recall to get fixed, also changed the oil. Service department was good. Just hard sometimes coming from JAMESTOWN to get scheduled in. Maybe service needs to leave a few hrs a week to help out of town customers More

by Priscilla Verified Customer Verified Customer

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service dept. is great service dept. was on top of all my problems . sales dept. could use help! the service was very friendly and took very good care of me. thank you! service dept. was on top of all my problems . sales dept. could use help! the service was very friendly and took very good care of me. thank you! More

by rprigelmeier Verified Customer Verified Customer

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Luther GMC is a great place to go. The employees are very helpful and friendly. I will only take my vehicle to Luther for service. very helpful and friendly. I will only take my vehicle to Luther for service. More

by south3401 Verified Customer Verified Customer

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Still looking for answers I have a steering issue where if you hit a bump just right it kicks into a horrifying wobble in the steering wheel. the first time it was a very rough I have a steering issue where if you hit a bump just right it kicks into a horrifying wobble in the steering wheel. the first time it was a very rough highway and started at about 45 mph. The other times where at interstate speed of 70-75 mph when I went across the bridge transition that seemed caused the wobble. You have to hit the breaks and try and get over to the side so it will stop wobbling. There is something in the system that is not correct. I left it for over a week and the did quite a bit of driving of it. I was told that all steering components are with in spec. Considering that the snow and ice that was on the running boards when I dropped it off was still there when I picked it up I find it hard to believe that it was ever inside long enough for them to have checked the steering components. I just got the there are no service bulletins so there is no issue. At some point it will happen on a slick road and end up in a wreck. More

by jdkrist Verified Customer Verified Customer

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A vehicle Service Center that has consistent answers to a general automotive concern, finds aspects of controlled product replacements, and established satisfactory service exchanging it's techniques in a be general automotive concern, finds aspects of controlled product replacements, and established satisfactory service exchanging it's techniques in a beneficial way. Sincerely, Michael Hamner More

by hamner_m Verified Customer Verified Customer

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I made an appointment with Robin for an oil change, tire rotation and a few warranty issues. Robin was professional and a good listener. Explained things well after service was done. rotation and a few warranty issues. Robin was professional and a good listener. Explained things well after service was done. More

by SHAMBAUGH Verified Customer Verified Customer

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