Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 91

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
not yet
rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

Write a Review

1175 Reviews of Robin Tollefson

March 20, 2020

Dealership Rating
Employee Rating

I got in for an oil change and a check on my oil consumption the next day and the service was quick and nicely priced. I would recommend to a friend More

by Kcrooks9
Recommend Dealer
Yes
Mar 24, 2020

Luther Family Buick GMC responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 19, 2020

Dealership Rating
Employee Rating

Your team is incredible. My husband and I were both beyond impressed. Friendly, fast, informative, and all in a clean and inviting space. We drove 3 1/2 hours for service here when we have a dealer ju More

by Johannesonmm
Recommend Dealer
Yes

Other Employees Tagged: Nathan Loose

Mar 24, 2020

Luther Family Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 17, 2020

Dealership Rating

REALLY GREAT The people here and the quality of work is so great. I am made to feel like one of the family what with warm greetings and smiles all the time. More

by JOE
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald , Mark Carlson, Wayne Ellefson

Mar 19, 2020

Luther Family Buick GMC responded

Joe, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 15, 2020

Dealership Rating
Employee Rating

Service dept awesome to work with. Especially Paul and Robin the ones I work with. They understand that I like to keep vehicles maintained. Always available to answer my questions. More

by Tcskylar87
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald, Jim Jermstad , Wayne Ellefson, Jerry Grosz

Mar 19, 2020

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

February 28, 2020

Dealership Rating
Employee Rating

Fast and friendly staff and service , keep a person updated on vehicke status and how long it will be in shop . Highly recommend Luther for all your vehicle needs from tire rotation to purchasing a new More

by dwnlrsn
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

Mar 02, 2020

Luther Family Buick GMC responded

We cannot thank you enough for your wonderful review of Luther Family Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

February 28, 2020

Dealership Rating
Employee Rating

Excellent customer service ! These four service guys are top notch ! They go the extra mile for their customers ! I was in and out within 20 minutes ... and I didn’t even have any appt ! Thank you ! More

by Georgia T
Recommend Dealer
Yes
Mar 02, 2020

Luther Family Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

February 27, 2020

Dealership Rating
Employee Rating

The service was great yesterday. I had an oil change, tire rotation, & replaced a headlight bulb. Enjoyed the coffee in the nice waiting room. Robin is a great service tech. More

by SHIRLEYWIFE42
Recommend Dealer
Yes
Mar 02, 2020

Luther Family Buick GMC responded

Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

February 26, 2020

Dealership Rating
Employee Rating

I had the first service completed on my new GMC Sierra plus 2 recalls completed all ok had shuttle ride excellent service visited my salesman Richard More

by danronningen
Recommend Dealer
Yes
Feb 27, 2020

Luther Family Buick GMC responded

Thank you for the great review, Dan. Please come visit us if you need anything else, be it service or sales. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

February 21, 2020

Dealership Rating
Employee Rating

Very friendly and helpful staff. They were informative and professional and very kind. I really appreciated the free shuttle, too. It’s a nice touch. More

by alyssa.luttschwager
Recommend Dealer
Yes
Feb 22, 2020

Luther Family Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

February 21, 2020

Dealership Rating
Employee Rating

I would like to know what lights out means. Nothing was covered. I paid for supplies and labor. After paying $296. nothing is different. After 2 days it's doing the same thing. More

by jjl_jacobson
Recommend Dealer
No
Feb 22, 2020

Luther Family Buick GMC responded

Thank you for your feedback. Here at Luther Family Buick GMC, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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