Robin Tabana
Robin Tabana at Mossy Toyota
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Robin Tabana

finance manager

Mossy Toyota

4555 Mission Bay Drive
San Diego, CA 92109

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4.5
30 Reviews
4.5

30 Reviews

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30 Reviews of Robin Tabana

April 26, 2024

Dealership Rating
Employee Rating

More concerned about their commission, didn’t even bother to show me a new Tacoma! Bad experience. First experience at Mossy was great, that’s why I went back… never again! I walked away feeling like a nu More

by OcotilloFats
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

September 15, 2023

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Robin and James were both amazing. They were kind, patient and explained every step of the process to us. I couldn't have asked for a better truck buying experience. More

by graygo
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Recommend Dealer
Yes

Other Employees Tagged: James Contreras

Sep 19, 2023

Mossy Toyota responded

Thank you for sharing your wonderful experience with Robin and James during your truck buying journey! We're thrilled to hear that they provided you with exceptional service characterized by kindness, patience, and thorough explanations throughout the process. At our dealership, we aim to make every customer's experience as smooth and enjoyable as possible, and it's clear that Robin and James succeeded in delivering that to you. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new truck, and thank you for choosing us for your purchase! Gina Gonzalez Director, Customer Relations

September 15, 2023

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Really like the people, really liked the customer service. Very professional & accommodating. Dealership was clean & welcoming. More

by P&G
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Sep 19, 2023

Mossy Toyota responded

We're delighted to hear that you had such a positive experience with our dealership and our team. It's great to know that you found our staff to be likable, professional and accommodating. Maintaining a clean and welcoming environment is important to us, and we're pleased that it contributed to your overall satisfaction. Your feedback is greatly appreciated, and if you ever have any more comments, questions, or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Mossy, and we look forward to serving you again in the future! Gina Gonzalez Director, Customer Relations

August 29, 2023

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James was super professional and understanding. Worked with me on price and was patient in making sure I got the right vehicle for me. Ended up getting a Tacoma and couldn’t be happier after having More

by gbarton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Contreras

Aug 30, 2023

Mossy Toyota responded

I'm thrilled to hear about your positive experience with James! It sounds like he went above and beyond to provide you with excellent service. It's fantastic that he was both professional and understanding, and I'm glad he worked with you to find a vehicle that suited your needs perfectly. Enjoy your new Tacoma, and here's to many more happy weeks of driving ahead! If you ever need further assistance or have any questions, don't hesitate to reach out. Happy driving! Gina Gonzalez Director, Customer Relations

August 20, 2023

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I had a fantastic experience working with James Contreras at the Toyota dealership. He helped me purchase my 2023 Tacoma and made the process smooth and enjoyable. I highly recommend his services to anyone i More

by Tucker Spence
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tom Larkin, James Contreras

Aug 22, 2023

Mossy Toyota responded

Congratulations Tucker on your new Tacoma. I am please to hear that James and our team were helpful and guided you through the process. We value your business and appreciate you choosing Mossy. Happy driving! Gina Gonzalez Director, Customer Relations

July 27, 2023

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It was a pleasure to work with James on the purchase of our new RAV4. The purchase process went smooth and we are very happy with our car. More

by rcosgrove
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Baker, James Contreras

Aug 07, 2023

Mossy Toyota responded

Thank you for sharing your experience with James and our team on the purchase of your new RAV4. We know you will love it for years to come. We value your business and appreciate you choosing Mossy. Regards, Gina Gonzalez Director Customer Relations

June 11, 2023

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Derek Copley is the guy you want to buy a car from. He easy going, not pushy and will get you exactly what you want. At no point did I feel any pressure or feel like I was trying to be talked into any More

by jojo.rivas55
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Derek Copley

Jun 12, 2023

Mossy Toyota responded

Thank you for sharing your experience with Derek, Robin and our team. Derek does a great job of guiding our customers through the car buying process. Enjoy your new Toyota and we'll see you soon. Gina Gonzalez Director, Customer Relations

May 14, 2023

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Derek was great. We spoke via text and email for a couple weeks and his replies were always prompt. When we met he was super friendly and made the car buying experien More

by AndreaN
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Copley

May 18, 2023

Mossy Toyota responded

Thank you Andrea for taking a minute to recognize Derek and Robin. I am happy to hear that they communicated well with you and guided you through the process, making it an easy car buying experience. We value your business and appreciate you choosing Mossy. Happy driving! Gina Gonzalez Director, Customer Relations

May 13, 2023

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Employee Rating

Derek was not pushy , listened to my needs and made the whole experience fair and enjoyable!! I would highly recommend Derek! More

by Johnwswain88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Copley, Jose Gomez

May 18, 2023

Mossy Toyota responded

Thank you John for taking a minute to recognize Derek. I am happy to hear that he guided you through the process and made it an enjoyable experience. We value your business and appreciate you choosing Mossy. Happy driving! Gina Gonzalez Director, Customer Relations

October 15, 2020

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Employee Rating

Tom larkins is an awesome salesman .he is very nice very professional.went there to see the XSE Camry Toyota and I’m looking fir blue color but he lest us drive the gray XSE .and after that I said if he cou More

by lolitachoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Larkin, Brian Robitaille , Tom Larkins

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