Roberto Hernandez
Roberto Hernandez at Gordie Boucher Lincoln of West Allis
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Roberto Hernandez

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

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4.8
21 Reviews

Dealership Experience

3 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.8

21 Reviews

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21 Reviews of Roberto Hernandez

September 17, 2024

Dealership Rating
Employee Rating

We are still waiting on one mudflap and then we would be happy to give our overall rating. Car had minor scratches would have liked to have buffed out prior to the expensive diamond glaze. We purchased the More

by MICHAELALIOTA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nick Loth, Mike Jansen

Sep 17, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Michael, feel free to contact us at your convenience. Roy Reger Service Manager 414-327-6000

September 16, 2024

Dealership Rating
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Explained everything very well with very good customer service and a beautiful new showroom and shop! More

by DeeDee
Service Price Transparency
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Recommend Dealer
Yes
Sep 16, 2024

Gordie Boucher Lincoln of West Allis responded

DeeDee, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as a valued customer for many years to come! Roy Reger Service Manager 414-327-6000

September 13, 2024

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Everyone at Gordie Boucher is very friend and professional. I love the people and the service. More

by LORAFALKNER1
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Recommend Dealer
Yes
Sep 13, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you, Lora, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Roy Reger Service Manager 414-327-6000

September 11, 2024

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It was my first time at this dealership and the employees and management were very friendly, helpful and professional. I just got my vehicle and I’m going to continue going back to Boucher for my maintenance More

by xbertskorp
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Recommend Dealer
Yes
Sep 12, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your excellent review! We are so glad that Roberto had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Lincoln of West Allis to be a positive one. Please don't hesitate to reach out if you need anything else. Roy Reger Service Manager 414-327-6000

September 11, 2024

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Very nice people helpful clean place comfortable atmosphere get you in and out in a timely manner More

by taisir alhmaidat
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Recommend Dealer
Yes
Sep 12, 2024

Gordie Boucher Lincoln of West Allis responded

Taisir, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Roy Reger Service Manager 414-327-6000

September 06, 2024

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Gordie Boucher did a nice job of finishing my hitch install (putting on the cover plate) and completing a recall item at the same time. That way I only had to give up my car for one day. More

by MJJAEGER421
Recommend Dealer
Yes

Other Employees Tagged: Roy Reger , Gus Hollo

Sep 06, 2024

Gordie Boucher Lincoln of West Allis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Roy Reger Service Manager 414-327-6000

September 05, 2024

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Awesome service department . Always friendly and helpful. Love that they help with letting me know about services I need for preventative repairs. More

by RACHEL M.
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Recommend Dealer
Yes
Sep 05, 2024

Gordie Boucher Lincoln of West Allis responded

Rachel, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dawn, Roberto, and our service team, and we look forward to working with you again. Roy Reger Service Manager 414-327-6000

September 05, 2024

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Very pleased with the staff and the beautiful new show room. Staff is all very personable and knowledgeable. More

by JOYK444
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Recommend Dealer
Yes
Sep 05, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you, Joy, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Roy Reger Service Manager 414-327-6000

August 29, 2024

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Dawn is absolutely fabulous. I also have worked with Brian and he is a great guy. My first experience with Roberto and he was very helpful More

by jbug.1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly, Brian Mattison

Aug 29, 2024

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your thoughts about your experience with Dawn and Roberto here at Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon! Roy Reger Service Manager 414-327-6000

August 25, 2024

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Employee Rating

Fantastic service and expertise - made it very simple and easy for me living almost an hour away. More

by annee7773
Service Price Transparency
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Recommend Dealer
Yes
Aug 25, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Roy Reger Service Manager 414-327-6000

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