Roberto Hernandez
Service Advisor
Gordie Boucher Lincoln of West Allis
3161 S 108th St
West Allis, WI 53227
Dealership Experience
3 yrs, 1 mo
Languages Spoken
English
Spanish
21 Reviews
Write a Review21 Reviews of Roberto Hernandez
September 17, 2024
We are still waiting on one mudflap and then we would be happy to give our overall rating. Car had minor scratches would have liked to have buffed out prior to the expensive diamond glaze. We purchased the happy to give our overall rating. Car had minor scratches would have liked to have buffed out prior to the expensive diamond glaze. We purchased the kit for an auto body parts distributor and will remove the diamond glaze and install ourselves. That was a $1,500.00 add on that if we knew better, would have performed ourselves following the proper prep work. This is what led us to rate the service department as poor. More
Other Employees Tagged: Nick Loth, Mike Jansen
September 13, 2024
Everyone at Gordie Boucher is very friend and professional. I love the people and the service. professional. I love the people and the service. More
Other Employees Tagged: Brian Selin, Gus Hollo, Dawn Kelly, David Matuszczak
September 11, 2024
It was my first time at this dealership and the employees and management were very friendly, helpful and professional. I just got my vehicle and I’m going to continue going back to Boucher for my maintenance and management were very friendly, helpful and professional. I just got my vehicle and I’m going to continue going back to Boucher for my maintenance. More
September 06, 2024
Gordie Boucher did a nice job of finishing my hitch install (putting on the cover plate) and completing a recall item at the same time. That way I only had to give up my car for one day. install (putting on the cover plate) and completing a recall item at the same time. That way I only had to give up my car for one day. More
Other Employees Tagged: Roy Reger , Gus Hollo
September 05, 2024
Awesome service department . Always friendly and helpful. Love that they help with letting me know about services I need for preventative repairs. Always friendly and helpful. Love that they help with letting me know about services I need for preventative repairs. More
Other Employees Tagged: Dawn Kelly, AJ Kallas, Roy Reger
August 29, 2024
Dawn is absolutely fabulous. I also have worked with Brian and he is a great guy. My first experience with Roberto and he was very helpful I also have worked with Brian and he is a great guy. My first experience with Roberto and he was very helpful More
Other Employees Tagged: Dawn Kelly, Brian Mattison