Roberto Hernandez
Roberto Hernandez at Gordie Boucher Lincoln of West Allis

Roberto Hernandez

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

Contact Me
4.7
75 Reviews

Dealership Experience

4 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.7

75 Reviews

Write a Review

75 Reviews of Roberto Hernandez

December 13, 2025

Dealership Rating
Employee Rating

A few years ago, when I initially purchased my vehicle, my salesperson, Greg, provided an experience that immediately stood out as professional, polished, and intentional. It reflected an old school dealer More

by shelina.harvey
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez

Dec 14, 2025

Gordie Boucher Lincoln of West Allis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Roy Reger Service Manager 414-327-6000

December 13, 2025

Dealership Rating
Employee Rating

A few years ago, when I initially purchased my vehicle, my salesperson, Greg, provided an experience that immediately stood out as professional, polished, and intentional. It reflected an old school dealer More

by shelina.harvey
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez

Dec 14, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Roy Reger Service Manager 414-327-6000

December 11, 2025

Dealership Rating
Employee Rating

Worked with me to get satisfaction on a faulty tire. Kept me in the loop with frequent phone calls and assisted in getting tire in and out of car More

by MIDMECHA
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez

Dec 11, 2025

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon! Roy Reger Service Manager 414-327-6000

December 11, 2025

Dealership Rating
Employee Rating

My Aviator had 3 recalls and an issue with no sound from speakers. It took longer than I anticipated but I am satisfied with the results More

by VINCE34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2025

Gordie Boucher Lincoln of West Allis responded

Vince, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Lincoln of West Allis! Roy Reger Service Manager 414-327-6000

December 06, 2025

Dealership Rating
Employee Rating

Great service The shuttle service is very convenient and helpful when having car repairs and repairs are made on time More

by Roadking
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez

Dec 06, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Roy Reger Service Manager 414-327-6000

December 02, 2025

Dealership Rating
Employee Rating

I went in for a oil change and brakes. They told me I needed tires and a new battery. However what they failed to do was tell me I need a new headlight. But on the inspection sheet it stat More

by Ashleyrie93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dawn Kelly, AJ Kallas

Dec 05, 2025

Gordie Boucher Lincoln of West Allis responded

Providing a positive experience is our top priority, Ashley, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Roy Reger Service Manager 414-327-6000

November 22, 2025

Dealership Rating
Employee Rating

Always a pleasure to work with Roberto and everyone in service. Work is done well and fast More

by asthor70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Lincoln of West Allis. Roy Reger Service Manager 414-327-6000

November 20, 2025

Dealership Rating
Employee Rating

Gordie always provides great service and has great communication. That’s why I’ve been bringing them my cars for years. More

by tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Lincoln of West Allis. Roy Reger Service Manager 414-327-6000

October 06, 2025

Dealership Rating
Employee Rating

Dawn is amazing and great communications during the process . She always kept me up to date . More

by Suetammy4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Oct 06, 2025

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon! Roy Reger Service Manager 414-327-6000

September 10, 2025

Dealership Rating
Employee Rating

Very kind, helpful and professional. He kept in. Constant communication throughout the process and was very thorough. More

by Ssharp3233
Recommend Dealer
Yes
Sep 10, 2025

Gordie Boucher Lincoln of West Allis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Roy Reger Service Manager 414-327-6000

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