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Roberto A. Dial

Overview Reviews (171) Inventory (158)

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Roberto A. Dial

Roberto A. Dial | Page 3

General Manager

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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171 Reviews

Overview Reviews (171) Inventory (158)

Languages Spoken

Spanish

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171 Reviews

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171 Reviews of Roberto A. Dial

December 30, 2021

Dealership Rating

Employee Rating

From the time we met Charles, we had one of the best From the time we met Charles, we had one of the best experiences we have ever had buying a car. This was my son’s first car. Charles was knowledgeab From the time we met Charles, we had one of the best experiences we have ever had buying a car. This was my son’s first car. Charles was knowledgeable, polite and in tune with us, not just selling a car. He listened to us and wasn’t pushy. We will be using Casey Kia for everything we can from now on. Thanks Charles and the rest of the crew there. More

by Danielelijah2003

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Charles Archer

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Jan 08, 2022 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality! We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

October 29, 2021

Dealership Rating

Employee Rating

Casey Kia was a great dealership to work with. Knowledgeable about the products they sell. Knowledgeable about the products they sell. More

by jessicarowlett1313

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kaitlin Fields, James Barnes, Jacob Martinez F. , Albert “AJ” Jackson, Aaron McGiffin, Rashan Taliaferro

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Oct 30, 2021 -

Casey Kia responded

Thank you so much Jessica for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive review of Kaitlin Fields and the rest of my staff. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

October 14, 2021

Dealership Rating

Employee Rating

Jacobo and the team were AMAZING they worked very hard we are very very pleased ! are very very pleased ! More

by Kandlelante

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: James Barnes, Jacob Martinez F. , Albert “AJ” Jackson

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Oct 15, 2021 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your brand new 22’ KIA Seltos SX AWD. Also thank you for the wonderful endorsement of Jacob Martinez and the rest of my staff. We strive to exceed the expectations of all of our customers with radical hospitality. Thank you for being a loyal customer! Sincerely, Roberto A. Dial- General Manager

October 05, 2021

Dealership Rating

Employee Rating

Charles was on my side while purchasing my new vehical and worked very hard to give me a great deal. and worked very hard to give me a great deal. More

by Eric.pfennig

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Charles Archer, James Barnes , Albert “AJ” Jackson, Rashan Taliaferro

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Oct 09, 2021 -

Casey Kia responded

Thank you so much for the five star review Eric. We are extremely grateful for the opportunity to earn your business on the purchase of your 2022 KIA Sorento Prestige hybrid. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

September 30, 2021

Dealership Rating

Employee Rating

We have always been treated well at this dealership....by everyone. All that my husband and I have come in contact with are helpful and friendly. everyone. All that my husband and I have come in contact with are helpful and friendly. More

by crabgranny

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 30, 2021 -

Casey Kia responded

Thank you so much for the five star review. We are extremely grateful for the opportunity to take care of all of your automotive needs. We look forward to giving you radical hospitality for any automotive needs that you may have in the future. Sincerely, Roberto A. Dial- General Manager

September 06, 2021

Dealership Rating

Employee Rating

Charles is the best dealer around. This is my 3rd car from him and as always fast, efficient and got me the price I wanted. I love Casey Kia and will always buy from them. Amazing staff and the best GM! from him and as always fast, efficient and got me the price I wanted. I love Casey Kia and will always buy from them. Amazing staff and the best GM! More

by tammyann72

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Charles Archer, James Barnes , Albert “AJ” Jackson

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Sep 17, 2021 -

Casey Kia responded

Thank you so much Tammy Ann for the five star review! We are extremely grateful for the opportunity to earn your business on your beautiful 2022 KIA Stinger. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Thank you for being a loyal customer, and I am also humbled by your kind words. Sincerely, Roberto A. Dial- General Manager

September 02, 2021

Dealership Rating

Employee Rating

They were very professional and informative about the vehicle! Im very happy with my purchase! I recommend Kia Casey to anyone who's looking to purchase a new car vehicle! Im very happy with my purchase! I recommend Kia Casey to anyone who's looking to purchase a new car More

by Cashinabruce78

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: James Barnes, Jacob Martinez F. , Albert “AJ” Jackson, Aaron McGiffin, Carey McEntire

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Sep 17, 2021 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of my staff. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

August 31, 2021

Dealership Rating

Employee Rating

This was my daughters first experience shopping for a car. Charles Archer went above and beyond to ensure this was not a stressful experience. I was not only impressed by his knowledge, and patience with car. Charles Archer went above and beyond to ensure this was not a stressful experience. I was not only impressed by his knowledge, and patience with her, but he also put her in a car she loved and is within her budget. Thank you More

by kdrwilson64@yahoo.com

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Charles Archer, James Barnes

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Sep 17, 2021 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business with your daughter. Also thank you for the positive endorsement of Charles Archer. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

August 24, 2021

Dealership Rating

Employee Rating

Jacob was wonderful! We have bought several cars from Casey Kia and they always make us so happy. He was very accommodating and efficient, and went out of his way to ensure everything went smooth. Thank Casey Kia and they always make us so happy. He was very accommodating and efficient, and went out of his way to ensure everything went smooth. Thank you again to Jacob and Roberto for always taking care of us! More

by lorli1

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: James Barnes, Jacob Martinez F.

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Aug 29, 2021 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business again! Thank you for your loyalty! Also thank you for the wonderful endorsement of Jacob Martinez. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

August 16, 2021

Dealership Rating

Employee Rating

Great friendly. knowledgeable personnel. Car was delivered at stated time with no hassles .Thank you Casey Kia staff . delivered at stated time with no hassles .Thank you Casey Kia staff . More

by rahallva

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Rashan Taliaferro, Mac , salesperson

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Aug 18, 2021 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of my staff. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

Aug 19, 2021 -

Casey Kia responded

You are certainly welcome! Roberto A. Dial- General Manager

Aug 19, 2021 -

rahallva responded

Thanks Roberto !

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