Robert Strecker | Page 18

Great Experience Great service. Great product knowledge. Ken, Robert and Mike are true professionals. The genius is a great concept that really helps the buyer bette Great service. Great product knowledge. Ken, Robert and Mike are true professionals. The genius is a great concept that really helps the buyer better understand the features of the car. More

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New X1 sales experience My experience at BMW of Westlake was very pleasant. I felt like I was taken care of from the minute I spoke with Bob on the phone, all the way through My experience at BMW of Westlake was very pleasant. I felt like I was taken care of from the minute I spoke with Bob on the phone, all the way through to Dirk's bmw genius explanations I received after my purchase, Ken Delk knew his stuff and helped me feel like I was choosing just the right car for me, and Bob worked the numbers to fit my needs. All 4 men I worked with were knowledgeable and efficient, and they stayed after hours to complete the deal for me. These are people who don't just feel like employees, they enjoy what they do and take ownership of it. I truly felt like I could trust them and that I was in good hands. More

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organized and detailed Between management, sales and finance at BMW of Westlake, they are consistently fair, detailed and do things with a personal touch in all ways possib Between management, sales and finance at BMW of Westlake, they are consistently fair, detailed and do things with a personal touch in all ways possible. More

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Fair, honest and friendly! This is my third BMW purchase from Ganley and second from the Westlake location. My sales professional was Howard Schneider. He listened to my new aut This is my third BMW purchase from Ganley and second from the Westlake location. My sales professional was Howard Schneider. He listened to my new automobile requirements and then came up with the exact vehicle to meet my needs. The entire process was very professional with zero "hard" selling. I highly recommend Ganley BMW of Westlake. Ask for Howard Schneider and his knowledgeable associates Mike Niedzwiecki and Bob Strecker. You'll be very pleased! After the sale, ask for Dirk Steffen to walk you thru all the components of your new vehicle. He takes the time to ensure you get the most out of your new BMW. More

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Enjoyed the experience We were greeted by Bob Meaney, who took care of us from the beginning to end of the purchase process. He listened attentively to our needs, answered q We were greeted by Bob Meaney, who took care of us from the beginning to end of the purchase process. He listened attentively to our needs, answered questions honestly, and was very respectful of our time. He did an outstanding job in sales, along with Bob Strecker, who met with us the following day. We had our new car within 48 hours upon entrance into the dealership. The financial process with Mike Niedzwiecki was fast and painless. Thank you! More

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This was the Best Experience I've ever had! Through a friend I was directed to Ganley to lease a new BMW. The manager, Bob Stecker called me the next day and we set up an appointment. He took Through a friend I was directed to Ganley to lease a new BMW. The manager, Bob Stecker called me the next day and we set up an appointment. He took the preliminary information from me & introduced me to my Sales Person, Howard Schneider, who is a "Rock Star". He handled the entire process efficiently & professionaly and I was so impressed. He set my appt. with the Finance Mgr., Mike Niedzwiecki who was outstanding. I was then turned over to the "Expert" Dirk Steffen, who instructed me how to use all the "Toys" in my new car. He was so great I actually understood him. This dealership gets a 5 Star rating all the way around! I'll recommend this Dealership & this entire Team to everyone I know! More

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Customer-centric experience This is my first BMW purchase and by far my best new car buying experience. I dealt directly with Mr. Steve Mihalic from the start and he was generou This is my first BMW purchase and by far my best new car buying experience. I dealt directly with Mr. Steve Mihalic from the start and he was generous with his time in educating me about the product, diligent in finding vehicles that met my initial impressions and was appropriately persistent in his follow up. I look forward to experiencing the same levels in upcoming service visits. More

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Great Experience I was looking for a fair trade-in for my 2014 Corvette Stingray and a fair price for a BMW 235ix. Bob, the Sales Manager, introduced me to John Carus I was looking for a fair trade-in for my 2014 Corvette Stingray and a fair price for a BMW 235ix. Bob, the Sales Manager, introduced me to John Caruso. John took the time that I needed to sort through my car model options, took a couple of test drives with me, add help me determine which vehicle I wanted. I have done over 20 car transactions in my life and the process at BMW of Westlake was devoid of "cars sales" antics. It was a pleasant experience that was completed on a timely basis. More

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Great Inventory - Great Service - Great Team BMW of Westlake knows how to take care of business and make you feel special. We had multiple test drives of various new and used models. The team was BMW of Westlake knows how to take care of business and make you feel special. We had multiple test drives of various new and used models. The team was great at showing the differences and at the end we walked away with an incredible value. The resident "geniuses" are also fantastic to get you up to speed on all your BMW can do. More

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Great Service We started our search for a BMW on line and ended up calling and speaking w/Steve Mihalic at BMW of Westlake . We told him what we were looking for i We started our search for a BMW on line and ended up calling and speaking w/Steve Mihalic at BMW of Westlake . We told him what we were looking for in a car. When we came into the dealership he had a couple of cars ready and waiting! Steve listened to what we were wanting to accomplish and fulfilled that need! He was great with follow up and easy to deal with. Steve and his manager, Robert Strecker were very personable and professional. We highly recommend BMW of Westlake! .... And, We love the car! More

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