Robert Solis
Robert Solis at Germain Honda of Surprise
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Robert Solis

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
89 Reviews
4.9

89 Reviews

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89 Reviews of Robert Solis

April 17, 2025

Dealership Rating
Employee Rating

Good experience all the way around. I will continue to bring my vehicle there for servicing. More

by awells40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 16, 2025

Dealership Rating
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It was very pleasant and fast. Great staff. Who were very polite informative. I also love a free coffee ad wash. Thank you. More

by amarissifuentes
Service Price Transparency
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Recommend Dealer
Yes
Apr 16, 2025

Germain Honda of Surprise responded

We are pleased to know you enjoy servicing with us here at Germain Honda of Surprise. See you next time. Best Regards, Sassha Motz General Manager

April 13, 2025

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I went in for a oil change and tire rotation. I called my normal guy and found out he no longer works there but he referred me to Robert. I called Robert and made the appointment. All went well b More

by Femspike
Service Price Transparency
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Recommend Dealer
Yes
Apr 14, 2025

Germain Honda of Surprise responded

We appreciate your business and are sorry to learn we didn't meet your time expectations. Our team thanks you for providing feedback about your experience. Best Regards, Sassha Motz General Manager

April 11, 2025

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Did my repair much faster than estimate. Explained their work clearly. Didn't feel like they were twisting my hand to pay for unneeded repairs, very appreciated. More

by jjlehrack899
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 14, 2025

Germain Honda of Surprise responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Germain Honda of Surprise! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Best Regards, Sassha Motz General Manager

April 11, 2025

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Came in to have the recalled fuel pump replaced and a B 1 2 service. Robert Solis handled everything for me including getting me a ride home and back. He went through all of the details of the service and wh More

by lee
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 11, 2025

Germain Honda of Surprise responded

Thank you for sharing your overall satisfaction with our team here at Germain Honda of Surprise. We are pleased to know your visit was the 5-star experience our team works hard to deliver. Best Regards, Sassha Motz General Manager

April 10, 2025

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Employee Rating

Robert was excellent. He showed us pictures of what needed to be repaired, he ensured the price we were quoted was delivered, and was very friendly. I find few service pro More

by rob.umbaugh
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 11, 2025

Germain Honda of Surprise responded

We appreciate your business and we are thrilled to know that Robert has earned your trust to know that he has your best interest at heart. Best Regards, Sassha Motz General Manager

April 07, 2025

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Clean, and efficient. Very happy with the outcome , plus they finished the job ahead of time!! More

by patntrace
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 08, 2025

Germain Honda of Surprise responded

We are happy our team met if not exceeded your expectations. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

April 07, 2025

Dealership Rating
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Our salesman, Chris, was very professional, courteous, knowledgeable and patient. We did not feel rushed. We had to return to the service department for the CC finish and Robert was also very courteous an More

by scott.dufresne1
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje, Robert Pitman, Christopher Hawkins , Mark Anderson

Apr 08, 2025

Germain Honda of Surprise responded

Congratulations on your new Honda! Thank you for taking the time to write about your experience. It is wonderful to hear that our team was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future! Best Regards, Sassha Motz General Manager

April 07, 2025

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Employee Rating

Robert was very professional and acknowledgeable. His assistance and customer service was beyond outstanding. Made the experience smooth, made sure we were taken care of. More

by ellisohana
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 08, 2025

Germain Honda of Surprise responded

Thank you for your business and your kind words on Robert. We look forward to being of service to you for many more years. Best Regards, Sassha Motz General Manager

April 07, 2025

Dealership Rating
Employee Rating

Robert provides very good service Knowledgeable and helpful Remembers your name and why you are there More

by nickyharward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Germain Honda of Surprise responded

Thanks for the awesome feedback on your service visit! We hope you'll continue to choose Germain Honda for your automotive needs. Best Regards, Sassha Motz General Manager

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