Robert Solis
Robert Solis at Germain Honda of Surprise
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Robert Solis

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
85 Reviews
4.9

85 Reviews

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85 Reviews of Robert Solis

April 11, 2025

Dealership Rating
Employee Rating

Came in to have the recalled fuel pump replaced and a B 1 2 service. Robert Solis handled everything for me including getting me a ride home and back. He went through all of the details of the service and wh More

by lee
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

April 10, 2025

Dealership Rating
Employee Rating

Robert was excellent. He showed us pictures of what needed to be repaired, he ensured the price we were quoted was delivered, and was very friendly. I find few service pro More

by rob.umbaugh
Service Price Transparency
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Recommend Dealer
Yes

April 07, 2025

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Clean, and efficient. Very happy with the outcome , plus they finished the job ahead of time!! More

by patntrace
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 08, 2025

Germain Honda of Surprise responded

We are happy our team met if not exceeded your expectations. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

April 07, 2025

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Employee Rating

Our salesman, Chris, was very professional, courteous, knowledgeable and patient. We did not feel rushed. We had to return to the service department for the CC finish and Robert was also very courteous an More

by scott.dufresne1
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje, Robert Pitman, Christopher Hawkins , Mark Anderson

Apr 08, 2025

Germain Honda of Surprise responded

Congratulations on your new Honda! Thank you for taking the time to write about your experience. It is wonderful to hear that our team was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future! Best Regards, Sassha Motz General Manager

April 07, 2025

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Robert was very professional and acknowledgeable. His assistance and customer service was beyond outstanding. Made the experience smooth, made sure we were taken care of. More

by ellisohana
Service Price Transparency
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Recommend Dealer
Yes
Apr 08, 2025

Germain Honda of Surprise responded

Thank you for your business and your kind words on Robert. We look forward to being of service to you for many more years. Best Regards, Sassha Motz General Manager

April 07, 2025

Dealership Rating
Employee Rating

Robert provides very good service Knowledgeable and helpful Remembers your name and why you are there More

by nickyharward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Germain Honda of Surprise responded

Thanks for the awesome feedback on your service visit! We hope you'll continue to choose Germain Honda for your automotive needs. Best Regards, Sassha Motz General Manager

April 05, 2025

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Exellent job by Robert, he explained all the job was done, and clearly answered all my questions. More

by el20juanito
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Germain Honda of Surprise responded

Your overall satisfaction is our priority. We are happy your enjoyed a positive and informative visit. Best Regards, Sassha Motz General Manager

April 04, 2025

Dealership Rating
Employee Rating

I am very pleased with the service provided by Germain Honda. Service advisor, Robert Solis, was very professional and personable. He listened, kept me informed and ensured my needs were met with excellen More

by kapankey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Germain Honda of Surprise responded

Thank you for your positive review! We are glad that Robert provided you with thorough and informative service throughout your visit. It is our pleasure to serve you and your Honda's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Best Regards, Sassha Motz General Manager

April 04, 2025

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Employee Rating

I received excellent customer service today. Robert is great to work with. They finished my car in no time. More

by rd.dennison10
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Germain Honda of Surprise responded

Our team is happy your enjoyed a quality and efficient service experience. We look forward to serving you for years to come. Best Regards, Sassha Motz General Manager

April 03, 2025

Dealership Rating
Employee Rating

The staff was friendly and the team provided great service. I will be coming back to this Honda. More

by ecs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2025

Germain Honda of Surprise responded

Thank you for sharing your recent service experience. Our team looks forward to continuing to ensure your complete satisfaction going forward. Best Regards, Sassha Motz General Manager

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