Robert Solis

My car still smells like gas one week after having it serviced. I thought it would go away but it is still a very strong odor, and I haven't had time to bring it back to you to smell for yourselves, nor serviced. I thought it would go away but it is still a very strong odor, and I haven't had time to bring it back to you to smell for yourselves, nor should I have to. Service person Robert Solis was cordial but he walked away as I was checking in my car with him. I would prefer his full attention at check in before he went to talk to another employee about something else. Later, as I stood behind another person to pay for my service, he walked away again when he was done with her leaving me standing at his counter and only returned after another service guy grabbed my service sheet from his counter to check me out. Again, I would prefer his full attention at both check in and check out, as Levi Sainz used to do. More

by bjp8521 Verified Customer Verified Customer

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Always have a great experience working with Robert. Highly recommend him for helping with your service needs. Highly recommend him for helping with your service needs. More

by sarah.hellenbrand Verified Customer Verified Customer

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Great customer service kept in contact the whole time while I was waiting on service to be completed while I was waiting on service to be completed More

by Daviddealba61 Verified Customer Verified Customer

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Love the service department! Best car dealership experience I have ever had. Will be a repeat customer. Best car dealership experience I have ever had. Will be a repeat customer. More

by 1968colleen Verified Customer Verified Customer

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I have always had a positive experience with Germaine Honda in both purchasing and servicing my vehicle. Honda in both purchasing and servicing my vehicle. More

by mlugo6300 Verified Customer Verified Customer

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Appointment started on time and finished before the normal time was up. Car was cleaned and interior was great. normal time was up. Car was cleaned and interior was great. More

by hansenrobert640 Verified Customer Verified Customer

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Robert was so kind and helpful. I am currently in the process of moving out of state and he pointed me into the right direction. Robert truly made my experience wonderful! I am currently in the process of moving out of state and he pointed me into the right direction. Robert truly made my experience wonderful! More

by hernandez.valeriiia Verified Customer Verified Customer

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Excellent customer service. Timely and responsive plus goes the extra mile. Making sure I was informed on the progress of my repair. Timely and responsive plus goes the extra mile. Making sure I was informed on the progress of my repair. More

by twaite2 Verified Customer Verified Customer

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Great experience! The customer service was top notch. Everything was explained well and I could plan the service that my car will need in future visits. The customer service was top notch. Everything was explained well and I could plan the service that my car will need in future visits. More

by indyvjk Verified Customer Verified Customer

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Robert was very thorough with the explanation on the services needed on my vehicle. I would highly recommend Germaine Honda to everyone who owns a Honda vehicle. services needed on my vehicle. I would highly recommend Germaine Honda to everyone who owns a Honda vehicle. More

by daiwong000013 Verified Customer Verified Customer

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