The service person was great
Everything went great I
hope to have the same service again on my next visit
hope to have the same service again on my next visit
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by Burrusor
Verified Customer
Verified Customer
Service Price Transparency
Oct 21, 2025 -
Lithia Chrysler Jeep of Reno responded
Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Friendly professional just what you want in a dealership.
Your in good hands with them.
Your in good hands with them.
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by Lon
Verified Customer
Verified Customer
Service Price Transparency
Oct 20, 2025 -
Lithia Chrysler Jeep of Reno responded
Thanks for the kind words. We're happy to have met your expectations at Lithia Chrysler Jeep of Reno. Take care!
Everyone was very helpful.
I was in and out very quickly. I was notified by text for my needs
I was in and out very quickly. I was notified by text for my needs
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by Rosebud
Verified Customer
Verified Customer
Service Price Transparency
Oct 19, 2025 -
Lithia Chrysler Jeep of Reno responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.
Both a repair and express oil change was well planned.
I only had to make one trip.
I only had to make one trip.
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by NORM_ROYCE
Verified Customer
Verified Customer
Service Price Transparency
Oct 18, 2025 -
Lithia Chrysler Jeep of Reno responded
We're glad to hear the service was convenient for you. Thanks for visiting Lithia Chrysler Jeep of Reno, and take care.
Bob had a good idea of what the problem was when I bought
the Jeep in. He was able to get it worked on ahead of schedule. He did a great job and I am very pleased.
the Jeep in. He was able to get it worked on ahead of schedule. He did a great job and I am very pleased.
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by divepsych
Verified Customer
Verified Customer
Other Employees Tagged:
Robert Pearce
Oct 14, 2025 -
Lithia Chrysler Jeep of Reno responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
The service is always amazing and I leave feeling well
taken care of every time. Great team.
taken care of every time. Great team.
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by jaysonmckown
Verified Customer
Verified Customer
Service Price Transparency
Oct 12, 2025 -
Lithia Chrysler Jeep of Reno responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!
Would not fix warranty part because said it was cut.
I took it somewhere else and they said it had never been modified. Bottom line is didn’t wanna do it because it had lockers and it was gonna take a l
I took it somewhere else and they said it had never been modified. Bottom line is didn’t wanna do it because it had lockers and it was gonna take a lot more time than they had originally expected.
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by Travisgianni
Verified Customer
Verified Customer
Service Price Transparency
Oct 13, 2025 -
Lithia Chrysler Jeep of Reno responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Fast service!
The technician took really good care of my car. Made sure my tires and fluid were all topped off. A+ service from the service advisor. Great Job! Tha
The technician took really good care of my car. Made sure my tires and fluid were all topped off. A+ service from the service advisor. Great Job! Thank you!
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by KJHOLLAND90
Verified Customer
Verified Customer
Service Price Transparency
Oct 10, 2025 -
Lithia Chrysler Jeep of Reno responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Scheduled, on time, needed courtesy ride and my car
washed Professional, got the parts ahead of time, clean facility. I saw a salesman, who was NOT Robert, and this fella looked like he belonged in the
washed Professional, got the parts ahead of time, clean facility. I saw a salesman, who was NOT Robert, and this fella looked like he belonged in the bayou wrestling crocodiles.... I would never talk to him to but cars, he approached me a year or two ago and tried to close a sale with me and I turned it down because of the way he looks and holds his ego self around d me
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by GUYMARTINSEMAIL13
Verified Customer
Verified Customer
Other Employees Tagged:
Robert Pearce
Oct 04, 2025 -
Lithia Chrysler Jeep of Reno responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.
Bob is so helpful and easy to work with, made it very
easy to the work done I needed
easy to the work done I needed
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by catesmitchell
Verified Customer
Verified Customer
Service Price Transparency
Oct 01, 2025 -
Lithia Chrysler Jeep of Reno responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.