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Robert Oertle
Robert Oertle at City KIA of Greater Orlando

Robert Oertle

Internet Sales

City KIA of Greater Orlando

9550 S Orange Blossom Trl
Orlando, FL 32837

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4.5
13 Reviews
4.5

13 Reviews

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13 Reviews of Robert Oertle

September 02, 2025

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Employee Rating

Robert was an amazing help! He was very informative and kept me up to date on the process and what needs to be done. More

by Jae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 02, 2025

City KIA of Greater Orlando responded

Thanks for sharing your thoughts about your experience with City KIA of Greater Orlando. We appreciate your business and hope to see you again soon!

August 31, 2025

Dealership Rating
Employee Rating

Robert was very attentive and very helpful. He made sure I was satisfied. Thank you Robert. More

by Madelines903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 31, 2025

City KIA of Greater Orlando responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 29, 2025

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Robert wants really nice keeping me updated. And the guy and checked me out was very friendly as well, sorry I don’t remember his name. More

by MARIAL_ALDANA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 29, 2025

City KIA of Greater Orlando responded

Thank you for choosing City KIA of Greater Orlando. Your feedback and rating mean a lot to us. We're glad Robert and the team were able to help, and we hope to see you again!

Aug 29, 2025

City KIA of Greater Orlando responded

Marial, We are thrilled to hear that Robert was able to provide you top-notch customer service. Please let us know if there is anything else we can do to assist you, we would love to help.

August 20, 2025

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Employee Rating

Mucha demora con el servicio y al ññegar me dieron un precio y al finalizar me cobraron otro More

by Martinezmendeluis29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 21, 2025

City KIA of Greater Orlando responded

Lamentamos la demora y la confusión con los precios. Esta no es la experiencia que deseamos para nuestros clientes y agradeceríamos tener la oportunidad de hablarlo con más detalle para solucionarlo. Por favor, contáctenos en el concesionario y pregunte por el gerente de servicio.

August 15, 2025

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Employee Rating

They could do a more modern job with their time management. They could do better putting what you agree to in writing. And after the deal is done, they could respond to calls, texts and emails bett More

by WayneW1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Job Gomes

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Aug 21, 2025

City KIA of Greater Orlando responded

Thank you for your feedback. We’re sorry our communication and follow-up didn’t meet your expectations, and we’ll use your comments to improve moving forward. We would welcome the opportunity to speak to you to ee how we can resolve your concerns with our dealership. Please contact us at the dealership and ask for a sales manager. Thank you.

August 14, 2025

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Good good good good Good good good good Good good good good Good good good good More

by chysede5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison Cordero

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Aug 15, 2025

City KIA of Greater Orlando responded

Thank you for your 5-star rating! We wish you safe travels and hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

July 12, 2025

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Employee Rating

I always find good people who answer my questions and treat my car as if was theirs. No complains. More

by TEREANZOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 15, 2025

City KIA of Greater Orlando responded

Terean, Thank you for sharing this kind review with us. We appreciate your loyalty. Everyone will be thrilled to hear of your satisfaction.

June 07, 2025

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Employee Rating

Excellent service and wonderful experience that Robert provided me making transaction seamless and easy. Thank so much More

by Truekswish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Job Gomes

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Jun 09, 2025

City KIA of Greater Orlando responded

Thank you for sharing your positive experience about Robert! We look forward to seeing you the next time your car needs service.

June 02, 2025

Dealership Rating
Employee Rating

Bien excelente agradable confiado seguro lo recomiendo buena atención buen ambiente personal excelente amable y atento personal profesional More

by ROBERTO850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Negron, Orlando Da Silva , El Sr.Franco en el área de mantenimiento excelente profesional conocedor del área de servicios y mantenimiento

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Jun 05, 2025

City KIA of Greater Orlando responded

Roberto, Gracias por su amable reseña. Nos complace saber que su experiencia con el servicio de su vehículo fue tan positiva. Esperamos tener la próxima oportunidad de atender sus necesidades.

May 19, 2025

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Employee Rating

Excellent service! ! Robert was very thorough, attentive, and knowledgeable about the sales process and helped to explain it in a way that made sense!! Loved the team at More

by aileycastellano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 20, 2025

City KIA of Greater Orlando responded

Ailey, Thank you for leaving Robert this fantastic review! We are happy to know that he was thorough, attentive, knowledgeable and provided you with excellent service. We look forward to working with you again in the future when the time comes. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

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