Robert Novotny
Robert Novotny at Concordville Subaru
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Robert Novotny

Sales & Leasing Specialist

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

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5.0
23 Reviews

West Chester resident for 35 yrs.,rescue pup owner,support The ASPCA

Dealership Experience

5 mos

Industry Experience

53 yrs, 10 mos

5.0

23 Reviews

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23 Reviews of Robert Novotny

March 28, 2025

Dealership Rating
Employee Rating

Good location. Sales person was very professional and knowledgable. Everyone we met was very friendly. I would recommend Bob and the dealership without hesitation! More

by Banjopcsmas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 26, 2025

Dealership Rating
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Bob was great, very easy to talk to, nice to talk Navy with him. Everyone was knowledgeable and helpful, no pressure to take any add ons. Matt made the paperwork side fast and painless. More

by dsilverstein77
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matt Tannery

Mar 26, 2025

Concordville Subaru responded

Our team strives to be eager to work with, and we're glad to hear they hit the mark! Thanks for your service; we're sure that Bob made for great company while you looked for your new-to-you ride. Matt appreciates the shoutout as well; it's that level of teamwork that makes us all do better. Enjoy your next drive!

March 26, 2025

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Everyone very friendly and willing to answer our questions. They spent all the necessary time to explain in detail all of the features of our new Forester. More

by williamchase47
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Keith Hawk, Keith Aigeltinger

Mar 27, 2025

Concordville Subaru responded

That's especially impressive considering all the fun features the Forester has! Thanks for letting our team know they're doing great work. Are you enjoying your new Subaru so far? Tell us all about it!

March 22, 2025

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Bob did an outstanding job in all aspects to help me through the process of completing the purchase of my wilderness outback. Bob is exemplary in everything he did and very patient working with me and t More

by Cdawg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Hawk

Mar 24, 2025

Concordville Subaru responded

Bob is a cornerstone of our operation, and it's easy to see why! Anyone who can make buying a new Subaru an easy and streamlined experience is definitely worth giving a shoutout. We appreciate you choosing us for your next ride. How is it treating you so far? Let us know!

March 18, 2025

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Pleased with service and communication. Bob was extremely helpful. Never felt I was being steered or pushed into buying a car. Very please with car and with all staff I came into contact More

by tishfoster
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Hawk , Don’t remember name - male who help write up deal. Car was nicely prepared for delivery.

Mar 18, 2025

tishfoster responded

Bob was extremely helpful. Never felt that I was being steered or pushed into buying a car. Very pleased with car and with all the staff I came in contact with.

March 11, 2025

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I'm very impressed with this dealership. Great sales staff, Bob also introduced me to the service manager and gave me a tour of the facility. Everything was so clean and everyone was so frie More

by Vincedd1
Recommend Dealer
Yes
Mar 12, 2025

Concordville Subaru responded

We're so proud of our team for their great customer service skills—Bob definitely earned your shoutout, too! Teamwork is a core tenant of our dealership, and you can see how that pays off. Are you enjoying your new Subaru? Be sure to visit our service center, where we'll keep it in premium condition!

March 08, 2025

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My wife and I had a great experience at Concordville Subaru! Bob Novotny was super nice and knowledgeable! More

by Ed Yost
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 10, 2025

Concordville Subaru responded

Congratulations on the new-to-you ride, Ed! We're happy to hear that you and your wife had a great time working with our team. Bob especially wants to thank you for the kind words. If there is anything else you need from us, let us know!

March 08, 2025

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I was in a bad spot and needed a car. Salesman Bob Novotny started by listening to me and then asked questions to help identify the cars in Concordville's inventory that might be right fo More

by weaver.cj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Hawk

Mar 10, 2025

Concordville Subaru responded

Bob knows that truly excellent service calls for going the extra mile, especially when it means making life easier for the customer. We're always happy to hear about wins like yours! We're glad to hear that Bob helped make buying a car so much easier. Come back any time and we'll be ready to help you again with whatever you need!

February 25, 2025

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Everyone very patient and courteous. All of our questions were answered. All features on our new vehicle were explained in detail. We felt we were given a very fair deal on the new car p More

by williamchase47
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Keith Hawk

Feb 25, 2025

Concordville Subaru responded

Our team knows what it takes to make sure drivers leave happy! We hope you have lots of fun plans with your new car. If there is anything you have questions about, reach out and let us know!

February 19, 2025

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Employee Rating

Bob was great to work with. He was informative and a great sense of humor. More

by deemcgrath60
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 20, 2025

Concordville Subaru responded

Congratulations on your new Subaru! Bob embodies our mission of making car shopping easier, and it's great to hear he was successful. Thanks again, and enjoy your next ride!

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