Robert Novotny

Bob was great, very easy to talk to, nice to talk Navy with him. Everyone was knowledgeable and helpful, no pressure to take any add ons. Matt made the paperwork side fast and painless. with him. Everyone was knowledgeable and helpful, no pressure to take any add ons. Matt made the paperwork side fast and painless. More

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Everyone very friendly and willing to answer our questions. They spent all the necessary time to explain in detail all of the features of our new Forester. questions. They spent all the necessary time to explain in detail all of the features of our new Forester. More

by williamchase47 Verified Customer Verified Customer

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Bob did an outstanding job in all aspects to help me through the process of completing the purchase of my wilderness outback. Bob is exemplary in everything he did and very patient working with me and t through the process of completing the purchase of my wilderness outback. Bob is exemplary in everything he did and very patient working with me and the communication was outstanding. Bob made the whole process seamless. Bob should be considered an incredible asset to your team For all that he was doing. I want Bob to receive a very formal recognizing thank you from me. The customer for him going through the efforts of taking calls and communicating even when he was off work. His communication was something that other sales people should follow. Most sales people are very pushy and demanding because of their commission And rewards for selling. Bob made it feel so relaxed and earn every bit of my customer gratitude for what he did. A big thank you to Subaru for communicating and following up on what they said also. I’m looking forward to exploring and finding out more of the details of the vehicle for which I have not had time to do yet. I would definitely recommend Bob and the Subaru in Concord to other interested friends and family that wish to have the same experience I did. More

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Pleased with service and communication. Bob was extremely helpful. Never felt I was being steered or pushed into buying a car. Very please with car and with all staff I came into contact Bob was extremely helpful. Never felt I was being steered or pushed into buying a car. Very please with car and with all staff I came into contact with. More

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I'm very impressed with this dealership. Great sales staff, Bob also introduced me to the service manager and gave me a tour of the facility. Everything was so clean and everyone was so frie Great sales staff, Bob also introduced me to the service manager and gave me a tour of the facility. Everything was so clean and everyone was so friendly. More

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My wife and I had a great experience at Concordville Subaru! Bob Novotny was super nice and knowledgeable! Subaru! Bob Novotny was super nice and knowledgeable! More

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I was in a bad spot and needed a car. Salesman Bob Novotny started by listening to me and then asked questions to help identify the cars in Concordville's inventory that might be right fo Salesman Bob Novotny started by listening to me and then asked questions to help identify the cars in Concordville's inventory that might be right for me. I was in a bad spot but I wanted time to make the right choice. Fortunately, Bob has patience. With Bob's help I found the right car for me. But then financing, insurance and title. No problem, Bob got me through each step. Bob listens, gives good information that is easily understood, has patience and is willing to work hard for buyers. There is nothing more you would want from someone selling you a car. Well done Bob. More

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Everyone very patient and courteous. All of our questions were answered. All features on our new vehicle were explained in detail. We felt we were given a very fair deal on the new car p All of our questions were answered. All features on our new vehicle were explained in detail. We felt we were given a very fair deal on the new car price. More

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Bob was great to work with. He was informative and a great sense of humor. He was informative and a great sense of humor. More

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Bob is the nice and knowledgeable sales person. Great Servis. Good customer care. I will recommend to my friends Great Servis. Good customer care. I will recommend to my friends More

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