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Robert Moffa

Overview Reviews (91) Inventory (110)

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Robert Moffa

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Robert Moffa

Assistant Used Car Manager

Piazza Acura of West Chester

1350 Wilmington Pike
West Chester, PA 19382

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4.9

91 Reviews

Overview Reviews (91) Inventory (110)

Industry Experience

25 yrs, 8 mos

4.9

91 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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91 Reviews of Robert Moffa

March 27, 2025

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Employee Rating

Rob was awesome to work with! No pressure or haggling at all during our experience and he gave us an amazing deal! The entire staff was super friendly and a pleasure to work with. No pressure or haggling at all during our experience and he gave us an amazing deal! The entire staff was super friendly and a pleasure to work with. We will be coming here for all of our future Acuras! More

by LLOYDJ30146

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bob Ruhno, Suzi Hendrixson

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Mar 28, 2025 -

Piazza Acura of West Chester responded

We're delighted to hear that Rob and the team at Piazza Acura of West Chester made your experience enjoyable and pressure-free! Thank you for choosing us, and we look forward to assisting with all your future Acura needs.

March 21, 2025

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Employee Rating

I don’t know who Angela Brown is, but my sales rep was Robert, and he was fantastic!! Robert, and he was fantastic!! More

by SARAH.WEBER708

Verified Customer

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Trade-in Experience

Purchase Time

Recommend Dealer

Yes

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Mar 24, 2025 -

Piazza Acura of West Chester responded

Sarah, This is fantastic to hear! Thank you for the five stars! - Piazza Acura of West Chester

February 10, 2025

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Employee Rating

I had a very positive experience with this dealership. Our salesperson, Immanuel was very courteous and knowledgeable. Our salesperson, Immanuel was very courteous and knowledgeable. More

by SLOGAN264

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Greaves, Bob Ruhno, Angela Brown, Suzi Hendrixson, Joseph Gilmore, Mark Deaver, Robert Felicetti, Megan Kinney

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Feb 10, 2025 -

Piazza Acura of West Chester responded

Thank you for sharing your positive experience with us at Piazza Acura of West Chester! We're glad to hear that Immanuel provided courteous and knowledgeable service. We appreciate your support!

January 09, 2025

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Employee Rating

The dealership staff was friendly and professional. I would recommend them to another potential buyer. I would recommend them to another potential buyer. More

by albertousaf

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bob Ruhno, Suzi Hendrixson, Joseph Gilmore, Mark Deaver

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Jan 10, 2025 -

Piazza Acura of West Chester responded

Thank you for recommending Piazza Acura of West Chester! We're delighted to hear that our team provided a friendly and professional experience. We appreciate your support!

December 31, 2024

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Employee Rating

Sale people are polite and honest. They are straightforward, no push. They responds my inquiries quickly. They are straightforward, no push. They responds my inquiries quickly. More

by Bindeng

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: David Greaves

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Jan 02, 2025 -

Piazza Acura of West Chester responded

We're delighted to hear that our team at Piazza Acura of West Chester provided you with polite and honest service. Thank you for sharing your experience!

December 28, 2024

Dealership Rating

Employee Rating

Suzi and Robert were excellent. Megan in service top notch. The finance mgr almost blew up the deal by playing games. Megan in service top notch. The finance mgr almost blew up the deal by playing games. More

by spaugh19

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Suzi Hendrixson, Megan Kinney , Tamer

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Dec 30, 2024 -

Piazza Acura of West Chester responded

Thank you for sharing your experience with us! We're glad to hear Suzi, Robert, and Megan provided excellent service at Piazza Acura of West Chester. We'll address the feedback regarding the finance manager to ensure a smoother process in the future.

December 14, 2024

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Employee Rating

Rob was not pushy and wanted us, the customer to be happy with our purchase. with our purchase. More

by frankff2718

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 16, 2024 -

Piazza Acura of West Chester responded

Thank you for your confidence in Piazza Acura of West Chester, and for your business. We are grateful to have you as a customer!

December 08, 2024

Dealership Rating

Employee Rating

Really like my new car but disappointed when you put it in drive, D and 4 times it went into S (150 miles on car) I had the same problem with my 2021 RDX. Every time I told them at a service visit they sai in drive, D and 4 times it went into S (150 miles on car) I had the same problem with my 2021 RDX. Every time I told them at a service visit they said they have to see it happen. Why has it happened 4 times with only 150 miles on the car with my 2025 RDX? Rob Moffa was extremely helpful. He loaded the Acura app on my phone and set radio channels. Told us how to set the garage door opener. Any questions we had he answered. When I brought my 2021 RDX it was Covid an hardly anything was explained. More

by SE

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Angela Brown

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Dec 09, 2024 -

Piazza Acura of West Chester responded

Thank you for sharing your experience with us at Piazza Acura of West Chester. We're glad to hear Rob was able to assist you and provide helpful information about your new car. We understand the concern regarding the gear shift issue, and we encourage you to reach out so our service team can address it further. Your satisfaction is important, and we're here to help!

November 29, 2024

Dealership Rating

Employee Rating

Very professional and knowledgeable about the product. Spent the time going over the the best option to lease the new vehicle. Spent the time going over the the best option to lease the new vehicle. More

by F.NATALE06

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Angela Brown

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November 19, 2024

Dealership Rating

Employee Rating

Had a great experience fun real nice people the best car buying experience I have ever had thanks buying experience I have ever had thanks More

by derrickowens88

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Angela Brown, Suzi Hendrixson

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