Robert McMillan
Robert McMillan at Pat Lobb Toyota of McKinney

Robert McMillan

Service Advisor

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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5.0
141 Reviews
5.0

141 Reviews

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141 Reviews of Robert McMillan

May 30, 2025

Dealership Rating
Employee Rating

Timely in and out with services needed and performed. Updates were appreciated while the truck was in service. Thank you. More

by Gparks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Robert.

May 22, 2025

Dealership Rating
Employee Rating

Called & got an appt for an oil change w/i the hour. They were very courteous, and svc rep Robt McMillan was great. Service was completed in 30 minutes. Have been doing business w/ them for about 7 year More

by clanier 8080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Robert.

March 14, 2025

Dealership Rating
Employee Rating

Good quick service. The first person who came out to meet didn’t seem to know English. The second person could not have been better. More

by Law
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 20, 2025

Dealership Rating
Employee Rating

Man it was great Service! In and out super fast! The staff is always Excellent and aggregated with a smile! Thanks More

by TundraMan21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Robert.

January 20, 2025

Dealership Rating
Employee Rating

Man this was quick! 40 minutes and oil changed and tires rotated! Everyone was super nice and I was greeted with a smile which you don’t get just anywhere anymore. Gre More

by TundraMan21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Robert.

December 28, 2024

Dealership Rating
Employee Rating

Rob McMillan got my routine service done quickly and efficiently. This dealership has the best service advisors of anyplace I’ve dealt with. They realize the service advisors are the front line in custo More

by Frito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Robert.

December 19, 2024

Dealership Rating
Employee Rating

Dependable, fair, and fast. Great people! Been doing business with them for 12 years. Agrin, Tammy, and the rest of the blue team are excellent to work with! More

by SuzieQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Agrin Neani, Tammy Mitchell , Colson Brandt

Dec 19, 2024

SuzieQ responded

Great people! Been doing business with them for 12 years. Agrin, Tammy, and the rest of the blue team are excellent to work with!

October 26, 2024

Dealership Rating
Employee Rating

Well organized dealership with professional and pleasant staff. Robert took very good care of me and pointed out the problems that needed immediate attention and those that could wait for a while. The work More

by Susan Steele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Agrin Neani

Nov 01, 2024

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review Susan! We appreciate you recognizing Agrin and Robert. Yes indeed, we service Lexus!

October 25, 2024

Dealership Rating
Employee Rating

Repairman showed up late, but did a good job and was very curtious and professional. More

by rlawson77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Robert.

October 09, 2024

Dealership Rating
Employee Rating

Robert provided great and speedy service. Would definitely recommend this dealership for their excellent service More

by Ray
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2024

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review Ray! We appreciate you recognizing Robert.

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