Robert McMillan
Robert McMillan at Pat Lobb Toyota of McKinney

Robert McMillan

Service Advisor

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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4.9
147 Reviews
4.9

147 Reviews

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147 Reviews of Robert McMillan

October 20, 2025

Dealership Rating
Employee Rating

The dealership is excellent in many ways. The staff members and service reps are professional, keeps me informed about the needed services, and contacts me often. All care for me and the More

by gclay412
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

October 01, 2025

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My service of my Highlander Hybrid took way less time than I anticipated. My service advisor, Robert McMillan, was great and provided me with the status updates of my vehicle. More

by Bobstaiger4
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 02, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Robert.

September 28, 2025

Dealership Rating
Employee Rating

Robert McMillan in the service department is one of the most professional, kind, and honest people I have ever worked with. I have been a loyal customer since I bought my car in 2020. My husband is a true More

by Helen.smith11417
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review Helen! We appreciate you recognizing Robert.

August 16, 2025

Dealership Rating
Employee Rating

Great service. I was in and out within an hour. Love working with Robert McMillan. He is very professional and knowledgeable. More

by SandyLBollinger
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 02, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review Sandy! We appreciate you recognizing Robert.

August 05, 2025

Dealership Rating
Employee Rating

Very pleased with the service. It was quick and efficient. Robert McMillan is terrific. I will be back. More

by My Highlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Robert.

June 12, 2025

Dealership Rating
Employee Rating

We had promo and friendly. Our representative was very efficient and explained everything they were doing More

by rubyandjerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your review! We appreciate you recognizing Robert.

June 10, 2025

Dealership Rating
Employee Rating

I went in for Service Maintenance on our 2023 Rava 4 and was so ver pleased and Robert, Tammy and others were outstanding helping me and talking to me what was being done and they worked me in an accommoda More

by Junemcintosh74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tammy Mitchell

Jun 20, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Robert and Tammy.

May 30, 2025

Dealership Rating
Employee Rating

Timely in and out with services needed and performed. Updates were appreciated while the truck was in service. Thank you. More

by Gparks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Robert.

May 22, 2025

Dealership Rating
Employee Rating

Called & got an appt for an oil change w/i the hour. They were very courteous, and svc rep Robt McMillan was great. Service was completed in 30 minutes. Have been doing business w/ them for about 7 year More

by clanier 8080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Robert.

March 14, 2025

Dealership Rating
Employee Rating

Good quick service. The first person who came out to meet didn’t seem to know English. The second person could not have been better. More

by Law
Service Price Transparency
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Recommend Dealer
Yes
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