Robert McMillan
Robert McMillan at Pat Lobb Toyota of McKinney

Robert McMillan

Service Advisor

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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5.0
152 Reviews
5.0

152 Reviews

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152 Reviews of Robert McMillan

January 13, 2026

Dealership Rating
Employee Rating

Awesome service and customer friendly. Shop manager, Johnny, drove with me for 25 minutes to listen for a slight rattle so he could correct it. Robert McMillan is the service advisor I us More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cole

Jan 16, 2026

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review Dee! We appreciate you recognizing John and Robert.

December 31, 2025

Dealership Rating
Employee Rating

Great customer service. Very friendly courteous customer oriented. The entire operation is very customer focused. More

by Steve
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 01, 2026

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review Steve! We appreciate you recognizing Robert.

December 20, 2025

Dealership Rating
Employee Rating

I had my car serviced and I was in and out within 30 minutes. My service representative was very kind and helpful. Great experience! More

by Marcy
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 20, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review Marcy! We appreciate you recognizing Robert.

December 13, 2025

Dealership Rating
Employee Rating

Routine scheduled maintenance- easy on line appointment, service advisor discussed what would be done, I was in and out in under an hour. More

by SESpruill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Robert.

November 02, 2025

Dealership Rating
Employee Rating

Had service and tire change that went very well worked with Robert Mcmillan who recommended the tire change and was correct.. working with Robert is easy and to the point. More

by Waked7
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Robert.

October 20, 2025

Dealership Rating
Employee Rating

The dealership is excellent in many ways. The staff members and service reps are professional, keeps me informed about the needed services, and contacts me often. All care for me and the More

by gclay412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Robert.

October 01, 2025

Dealership Rating
Employee Rating

My service of my Highlander Hybrid took way less time than I anticipated. My service advisor, Robert McMillan, was great and provided me with the status updates of my vehicle. More

by Bobstaiger4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Robert.

September 28, 2025

Dealership Rating
Employee Rating

Robert McMillan in the service department is one of the most professional, kind, and honest people I have ever worked with. I have been a loyal customer since I bought my car in 2020. My husband is a true More

by Helen.smith11417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review Helen! We appreciate you recognizing Robert.

August 16, 2025

Dealership Rating
Employee Rating

Great service. I was in and out within an hour. Love working with Robert McMillan. He is very professional and knowledgeable. More

by SandyLBollinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review Sandy! We appreciate you recognizing Robert.

August 05, 2025

Dealership Rating
Employee Rating

Very pleased with the service. It was quick and efficient. Robert McMillan is terrific. I will be back. More

by My Highlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Robert.

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