Robert Marr | Page 4

Very professional, competent, excellent environment, Very friendly staff and my service advisor, Robert, is a very humane , knowledgeable individual who takes time to explain the issues to the customer. Very friendly staff and my service advisor, Robert, is a very humane , knowledgeable individual who takes time to explain the issues to the customer. I rate his service excellent. More

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Excellent In Every Area Possible Especially Time Management And Customer Response Time ! Would definitely recommend this dealership to anyone Management And Customer Response Time ! Would definitely recommend this dealership to anyone More

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Mercedes Benz of Silver Spring appears to be pretty good they just have a serious backlog in terms of getting you an appointment for service other and that the service was OK they just have a serious backlog in terms of getting you an appointment for service other and that the service was OK More

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I ended up paying over $3000 for just changing tire. They couldn’t fix my air conditioner, though they charge me for that as well. Very disappointed. I will never come back there again. They couldn’t fix my air conditioner, though they charge me for that as well. Very disappointed. I will never come back there again. More

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I have been taking my car for service here for 14 years and have always been very satisfied with the timeliness and quality of the service received. My ML350 has been kept in great shape🥰 and have always been very satisfied with the timeliness and quality of the service received. My ML350 has been kept in great shape🥰 More

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Absolutely superb and professional business. Care of customers needs is beyond approach. One of the rare dealerships that values their customers. Care of customers needs is beyond approach. One of the rare dealerships that values their customers. More

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Excellent service and outstanding professionalism in relating to me as a client. Mr. Julius Ellad was very competent and knowledgeable in business policies and transactions. I am extremely pleased to ha relating to me as a client. Mr. Julius Ellad was very competent and knowledgeable in business policies and transactions. I am extremely pleased to have had him as my sales consultant. More

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I encountered a group of professionals from the moment I arrived until I left with my vehicle Friendly, efficient, knowledgeable staff arrived until I left with my vehicle Friendly, efficient, knowledgeable staff More

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It was great Robert Mar was professional and very helpful he made sure I was happy and satisfied he made sure I was happy and satisfied More

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Excellent and seamless service, Mercedes staff makes the process for servicing easy, especially with providing a loaner vehicle. The staff are very professional and helpful process for servicing easy, especially with providing a loaner vehicle. The staff are very professional and helpful More

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