Robert Lemon III

🚨 Survivor Alert: Avoid Mark Kia in Scottsdale, AZ 🚨 We’re sharing this on behalf of a well-known survivor and advocate in our community who bravely gave us permission to speak out about her recen 🚨 We’re sharing this on behalf of a well-known survivor and advocate in our community who bravely gave us permission to speak out about her recent experience with Mark Kia, a car dealership in Scottsdale, Arizona. This survivor has overcome unimaginable trauma—she’s one of the few who escaped a notorious abuser and has since dedicated her life to helping others. She’s now a licensed counselor, business owner, and student of forensic psychology. She recently bought her first home and was looking to purchase a car to support her growing responsibilities. She found a vehicle she loved and began the process with Mark Kia. Despite disclosing her participation in a confidentiality program for her safety, the dealership insisted she change her address with the DMV—putting her at risk. After signing paperwork, she was told the car would arrive the next day. Then… silence. No follow-up. No communication. During this time, she was attacked by associates of her former abuser, likely due to her address being exposed. She had to flee her home for safety. When she finally received a response from the dealership, she was met with disrespect and ignorance. A sales manager accused her of having a fake ID (which is 100% valid), dismissed her concerns, and made discriminatory remarks about her name and background. This, despite her having multiple credit union approvals. This isn’t just bad customer service—it’s dangerous, discriminatory, and unacceptable. Businesses like this are why we maintain directories of survivor-safe organizations and why we train and certify businesses on how to work respectfully with survivors. Mark Kia has now earned a permanent spot on our “Do Not Support” list. We urge charities and community partners to avoid accepting donations or partnerships from businesses that treat survivors this way. Please share this to protect others. Silence enables abuse—awareness empowers survivors. More

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It was a very painful process. I purposely used an auto broker to avoid all the games at the dealership. Unfortunately, we ended up dealing with all the nonsense. From credit depa I purposely used an auto broker to avoid all the games at the dealership. Unfortunately, we ended up dealing with all the nonsense. From credit department to delivery, it was all handled very poorly. After I finally got the car, I wrote to Sales Manager with a couple of questions, which were never answered. The car itself is a beauty, but lacks the basic rear-view mirror with garage door opener - which, for the cost of the car, should be there. Now I have to put in an after-market product. I love the SX-Prestige technology, except for the time reading all the manuals and watching videos to learn how to use it. My advice, buy the Sportage, just not from here. More

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All good nice trimmed perfect service and good place to pay and good cafe a pay and good cafe a More

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One star regarding service department. Brakes were replaced. One week later, squeaking. I was told I have to buy more break and rotors which they failed to address the first time and now I Brakes were replaced. One week later, squeaking. I was told I have to buy more break and rotors which they failed to address the first time and now I have to pay double. What a joke. Don’t get anything serviced from them. No refund or discounts on anything mentioned. I also bought the car from them whoever is running the service department needs to be handle immediately. Horrible service and foresight. You have been warned. Stay away or prepare to pay double and they will just say oh well More

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Vary nice place and the people are just as great awesome awesomeness awesome possum sauce awesomeness awesome possum sauce More

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First I must say Robert Lemon was absolutely outstanding when it comes to customer service. Robert is very knowledgeable and personable. If a potential buyer is reading this I recommend asking for Robert Le when it comes to customer service. Robert is very knowledgeable and personable. If a potential buyer is reading this I recommend asking for Robert Lemon. Regarding Mark Kia dealership, all of the staff I came in contact with was very friendly and helpful. The dealership provides many services outside of just purchasing a vehicle. They were able to help me save alot of money with vehicle insurance. All in all I am very impressed. Thank you Robert Lemon and Mark Kia! More

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Friendly and competent. Willing to do whatever necessary to make me satisfied! Robert was helpful, friendly and followed up to make sure I was satisfied. Willing to do whatever necessary to make me satisfied! Robert was helpful, friendly and followed up to make sure I was satisfied. More

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Mark Kia's Salesmen was great. I told him I really need too drive off with a car today. He said "I will make sure u do". I drove off very satisfied. I told him I really need too drive off with a car today. He said "I will make sure u do". I drove off very satisfied. More

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It was one of the coolest dealerships that i’ve ever been. I’ll visit this dealership to buy car one day again been. I’ll visit this dealership to buy car one day again More

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Robert Lemon is an amazing salesman! I hate the process of buying a car and he made it a great experience. I hate the process of buying a car and he made it a great experience. More

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