Robert Krueger
Robert Krueger at Gordie Boucher Ford of Menomonee Falls

Robert Krueger | Page 28

Service Writer

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.7
547 Reviews

Dealership Experience

19 yrs, 9 mos

4.7

547 Reviews

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547 Reviews of Robert Krueger

November 11, 2022

Dealership Rating
Employee Rating

Had the car for two days before they looked at it. Needed water pump & thermostat with a flush. All good now. More

by BOUDNIKB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Pleugers , Nicholas Baackes, Alex Bair, Matt Schiewe

Nov 12, 2022

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. We're glad we were able to help, and we hope to see you again.

October 11, 2022

Dealership Rating
Employee Rating

Everything went well. Robert provided excellent customer service and Robert the driver who provided me with transportation to and from the dealership was great. More

by rickrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert

Oct 12, 2022

Gordie Boucher Ford of Menomonee Falls responded

Rick, Thanks for sharing your thoughts about your experience working with Robert here at Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon!

October 04, 2022

Dealership Rating
Employee Rating

Robert K. was very courteous and efficient. He addressed our concerns and kept us informed as the work progressed. We have always had exceptional service her More

by Rrj4951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2022

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 29, 2022

Dealership Rating
Employee Rating

Thanks for the courteous, timely and informative service. I’m glad to get all recall items done in one visit. More

by DVDHOFFMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2022

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 28, 2022

Dealership Rating
Employee Rating

My service guy was awesome, did a great job checking me in when I arrived. More

by AHERR0411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2022

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 23, 2022

Dealership Rating
Employee Rating

Good service I'm happy with texts they send me to for my appointment day More

by GOVFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2022

Gordie Boucher Ford of Menomonee Falls responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Menomonee Falls.

September 23, 2022

Dealership Rating
Employee Rating

Charles is always extremely helpful and goes above and beyond to check things out. Robert also is very helpful. I recommend them often. More

by ILVSNOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Pleugers

Sep 25, 2022

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your excellent review! We are so glad that Charles and Robert had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Menomonee Falls to be a positive one. Please don't hesitate to reach out if you need anything else.

September 22, 2022

Dealership Rating
Employee Rating

We are happy that this dealer takes keen interest in providing prompt, top notch service. We especially appreciate their communications, reports and texts. Thanks! we'll be back. More

by yankee
Customer Service
Friendliness
Recommend Dealer
Yes
Sep 22, 2022

Gordie Boucher Ford of Menomonee Falls responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as a valued customer for many years to come!

September 20, 2022

Dealership Rating
Employee Rating

Great service center. They have good availability for appointments compared to other dealerships. I really enjoy working with Robert Katie and Michael. More

by LINK2PATRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Schulz

Sep 21, 2022

Gordie Boucher Ford of Menomonee Falls responded

Patrick, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robert and Mike met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as one of our valued customers for many more years to come!

September 14, 2022

Dealership Rating
Employee Rating

When you sit in the waiting room and every service rep comes in saying the same recommendations for additional service to the customers waiting, just to make money, is a bit frustrating. The time before More

by BLAUERSDORF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 16, 2022

Gordie Boucher Ford of Menomonee Falls responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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