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Robert Krueger
Robert Krueger at Gordie Boucher Ford of Menomonee Falls

Robert Krueger | Page 27

Service Writer

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.7
547 Reviews

Dealership Experience

19 yrs, 9 mos

4.7

547 Reviews

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547 Reviews of Robert Krueger

December 22, 2022

Dealership Rating
Employee Rating

Friendly, and did the job in a short amount of time. Also, scheduled me in a timely fashion. More

by ROMANPYSKIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 22, 2022

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 19, 2022

Dealership Rating
Employee Rating

Great to work with. Easy and responsive. I would recommend this dealer to anyone else More

by WESTON.HEUPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Milan Fridl , I worked with another women in the service department. She was great!

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Dec 20, 2022

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Menomonee Falls.

December 16, 2022

Dealership Rating
Employee Rating

Did not check everything I asked but the service writer Robert Krueger was awesome. He was very accommidating to my needs. More

by jgeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Milan Fridl

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Dec 18, 2022

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon!

December 15, 2022

Dealership Rating
Employee Rating

Due to a part shortage, waited five months for my car, no fault of Boucher. They were helpful, friendly and professional when I finally got to pick it up and they gave it a nice, complimentary wash. Made the More

by TWSTRUMPET
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Dec 16, 2022

Gordie Boucher Ford of Menomonee Falls responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as a valued customer for many years to come!

December 05, 2022

Dealership Rating
Employee Rating

Great service. Had the Works done. Truck came back clean and tires were properly inflated. More

by TRACKSGIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Schwister

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Dec 06, 2022

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 01, 2022

Dealership Rating
Employee Rating

Service Department has always been good for me for the past several years. They have given me rides to work and pick me up, give me calls with update and have filled me in on details needed to make infor More

by dsgohde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Bair

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Dec 04, 2022

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Menomonee Falls to be a positive one. Please don't hesitate to reach out if you need anything else.

November 29, 2022

Dealership Rating
Employee Rating

I received notice of parts available to fix a recall on my 2019 Ford Escape. The fix was very quick. I was in less than an hour. No charge either. Good job! More

by Emsteiner88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 30, 2022

Gordie Boucher Ford of Menomonee Falls responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls!

November 24, 2022

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Employee Rating

Robert Krueger is fantastic - professional and attention to detail I’ve come to expect and rely upon every visit More

by GB55555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 26, 2022

Gordie Boucher Ford of Menomonee Falls responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Menomonee Falls; we look forward to having you as a valued customer for many years to come!

November 24, 2022

Dealership Rating
Employee Rating

Well he asked if I wanted car wash yes but did not get they where to put new wiper s on all three but did not, I had to go back and complain then they put the new windshield wiper blades on. More

by BDANAETTE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 26, 2022

Gordie Boucher Ford of Menomonee Falls responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Nov 26, 2022

BDANAETTE responded

Okay, may try again

Nov 26, 2022

BDANAETTE responded

Mr. Krueger,took a look and took care of the problem and said I would get discount if I decide to have radiator flush

November 21, 2022

Dealership Rating
Employee Rating

Customer service is always top notch here. Team is quick and very accommodating. Would recommend. More

by HANLONTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 22, 2022

Gordie Boucher Ford of Menomonee Falls responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as one of our valued customers for many more years to come!

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