Robert Krueger | Page 17

Great job like the video I have an extended warranty last time I had service you did even check if it was covered just told me it wild be covered still having same problem might try another dealer time I had service you did even check if it was covered just told me it wild be covered still having same problem might try another dealer More

by JMOLNER Verified Customer Verified Customer

Report | Print

Boucher Menomonee Falls accommodated my warranty repair promptly and insured I was satisfied when finished. promptly and insured I was satisfied when finished. More

by LISA.OPAS Verified Customer Verified Customer

Report | Print

Courteous, and looked for other possibilities for warranty service. Informed me about future service appointments. warranty service. Informed me about future service appointments. More

by FAM Verified Customer Verified Customer

Report | Print

Hands down one of the best dealers I have ever done business with. Erik in parts and Robert are phenomenal in their knowledge and their respect for the customer. I happen to work for a competitor deale business with. Erik in parts and Robert are phenomenal in their knowledge and their respect for the customer. I happen to work for a competitor dealership but will continue my business with Boucher in the falls. More

by TIM.REITZ Verified Customer Verified Customer

Report | Print

Excellent service and sales department. Very happy with the kind, friendly and knowledgeable staff. Russ Very happy with the kind, friendly and knowledgeable staff. Russ More

by RUSS.STOECKLER Verified Customer Verified Customer

Report | Print

Customer service is very helpful and courteous however I was offered a car wash and it did not happen was offered a car wash and it did not happen More

by kakozelek Verified Customer Verified Customer

Report | Print

I have been a loyal Boucher Customer for several years. Recently purchased my 3rd Ford Fusion Recently purchased my 3rd Ford Fusion More

by FAM Verified Customer Verified Customer

Report | Print

Always responsive and listens to what we need. Quick on shuttles Friendly staff both in service and sales Quick on shuttles Friendly staff both in service and sales More

by WLDX Verified Customer Verified Customer

Report | Print

Robert was great at keeping me informed of the status of my service throughout the morning. He was detailed and friendly in his explanation of the process. Everything was completed as expected. The only imp my service throughout the morning. He was detailed and friendly in his explanation of the process. Everything was completed as expected. The only improvement I would add is for the online service appointment feature on your website. I made this appointment on the weekend and specifically included the exact new tires I wanted and a question as to the rebate date. No one ever called me before my Wednesday appointment, so I called on Tuesday and spoke to Robert. He had to order the tires that day, which took a little longer than if someone would have done the same on Monday. Does anyone monitor your online service appointment site for the comments that customers might have? If not, maybe someone should or remove the comment box if there isn’t going to be a response back on questions. I would have called earlier if there wasn’t an option to add a comment regarding the service I was requesting. Thanks and so glad Robert picked up my call the day before my scheduled appointment. His willingness to understand each customer’s situation and prioritize accordingly is a great attribute and much appreciated. More

by TIGERKRAEMER Verified Customer Verified Customer

Report | Print

Very quick to call back and take care of issues at hand. Always very receptive to my concerns. Always very receptive to my concerns. More

by ghirt71 Verified Customer Verified Customer

Report | Print