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Robert Kirkwood
Robert Kirkwood at Certified Benz & Beemer
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Robert Kirkwood

Product Specialist

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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4.9
479 Reviews

Hello, My name is Robert Kirkwood. I am originally from Chicago, Il. I have my bachelors in Business Management and associates in Accounting. My favorite car is Lexus. I have been in the Business going on two years. I have a storied background in customer service, managing hotels for 10 plus years. Few years working directly with a President Secret Service team. On thing that sets me apart from other is I want each every customer to remember me and the amazing experience they had while in my company at the dealership. I want them to leave here knowing they are getting a very transparent and honest experience. Hopefully I can help you out soon.

Dealership Experience

7 yrs, 1 mo

Industry Experience

8 yrs, 5 mos

Languages Spoken

English English

4.9

479 Reviews

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479 Reviews of Robert Kirkwood

February 22, 2025

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Employee Rating

We have been buying cars from Benz and beemer for years. They are honest and no pressure while we decide if the vehicle is suitable for us. More

by Vince
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Recommend Dealer
Yes
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February 20, 2025

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Great service, nice inventory with good models, and relaxing.Tuan is like my brother from another mother. More

by momospeed
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Tim Smith, Tuan Pham

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Feb 21, 2025

Certified Benz & Beemer responded

Dear momospeed: Thanks so much for sharing your positive feedback with us. We are glad that Tuan was so friendly and helpful with your Tesla purchase. We are grateful for your business and look forward to providing you with another 5 Star experience on your next visit.

February 18, 2025

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Great experience! Great dealership. Robert helped me out a lot and made me feel comfortable. Will be back soon! More

by brandocabral
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Recommend Dealer
Yes
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Feb 18, 2025

Certified Benz & Beemer responded

Dear brandocabral: We could not be more pleased to hear about your great car buying experience working with Robert. Thanks so much for your high praise and support. We are excited that you intend to return again and we will aim to provide you with another 5 Star experience when you do.

February 11, 2025

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Overall great experience with this dealership . Our salesperson Robert was knowledgeable and answered you my questions More

by dkelleymt
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Nall, Adam Pals, Brock Roulier

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Feb 12, 2025

Certified Benz & Beemer responded

Dear dkelleymt: Thanks so much for the 5 Star review! It's great to hear that Robert was so helpful with your Cadillac purchase. We are grateful for your business and look forward to being there for you in the future.

February 09, 2025

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Tuan and his team were very nice people to work with. Buying a car from them was the fastest process ever. If you come to certified Benz ask for Tuan he will hook you up. More

by albazimarc
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melone, Tim Smith, Tuan Pham, David Escalante

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Feb 10, 2025

Certified Benz & Beemer responded

Dear albazimarc: Thanks so much for taking the time to compliment the outstanding customer service that Tuan and the CBB team provided for you. We really appreciate your high praise and support. Please let us know when we can have the pleasure of working with you again.

February 07, 2025

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Employee Rating

This dealership was amazing. Tuan was very professional and kind. I would buy from him again. More

by suzeegolfs
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melone, Tuan Pham

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Feb 10, 2025

Certified Benz & Beemer responded

Dear suzeegolfs: We really appreciate your 5 Star review! Thanks for sharing about your amazing car buying experience working with Tuan. We look forward to being there for you in the future, whether with our Service Department or when you are looking for your next vehicle.

February 06, 2025

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Thanks you so much Tuan for helping me out with my new range rover amazing customer service very well recommended More

by Optimus1802000
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tuan Pham

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Feb 07, 2025

Certified Benz & Beemer responded

Dear Optimus1802000: On behalf of Tuan and CBB, you are very welcome! Thanks so much for sharing about your 5 Star experience working with Tuan. We really appreciate your business as well as your recommendation of CBB to others. We look forward to the pleasure of helping you again in the future.

February 01, 2025

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Great trusted dealership. Purchased 2 cars from the McDowell location (years apart), and when it comes time for another- we'll do it again. We purchased the car over a year More

by j
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sara Al Taay, James

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Feb 02, 2025

Certified Benz & Beemer responded

Dear J: Thanks so much for your kind words and support. We are grateful for the opportunity to assist you with multiple purchases. Please let us know when we can have the pleasure of working with you again.

February 01, 2025

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Employee Rating

Robert and Ada were amazing with me and my grandmother. No pressure and very easy going. Would highly recommend More

by Blockgeoff704
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David James , Adam pals

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Feb 01, 2025

Certified Benz & Beemer responded

Dear Blockgeoff704: We strive to provide each of our customers with outstanding service and are delighted that you appreciated that from Robert and Adam. Thanks so much for your kind words and support. We also are grateful for your recommendation of CBB to others. We look forward to the pleasure of helping you and your grandmother again in the future.

January 31, 2025

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Employee Rating

Robert Kirkwood and his manager knows what it takes to do An out of state sell. Everything with the car was walked through detail by detail. Even sent A small video walk g over the car with their gratitude. More

by Adamzzzzzz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 01, 2025

Certified Benz & Beemer responded

Dear Adamzzzzz: We love to hear from our out-of-state customers! Thanks so much for sharing how you appreciated Robert's efforts in making your purchase so easy for you. We are grateful for your high praise and support. Please let us know when we can ever assist you again in the future.

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