Robert Kirkwood
Robert Kirkwood at Certified Benz & Beemer
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Robert Kirkwood

Product Specialist

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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5.0
503 Reviews

Hello, My name is Robert Kirkwood. I am originally from Chicago, Il. I have my bachelors in Business Management and associates in Accounting. My favorite car is Lexus. I have been in the Business going on two years. I have a storied background in customer service, managing hotels for 10 plus years. Few years working directly with a President Secret Service team. On thing that sets me apart from other is I want each every customer to remember me and the amazing experience they had while in my company at the dealership. I want them to leave here knowing they are getting a very transparent and honest experience. Hopefully I can help you out soon.

Dealership Experience

7 yrs, 4 mos

Industry Experience

8 yrs, 8 mos

Languages Spoken

English English

5.0

503 Reviews

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503 Reviews of Robert Kirkwood

May 14, 2025

Dealership Rating
Employee Rating

Tuan helped us purchase our car Excellent customer service and very friendly. He shared his snacks. I recommend to all my family and friends. More

by Tania01avila.aa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Smith, Tuan Pham

May 14, 2025

Certified Benz & Beemer responded

Dear Tania01avila.aa Thanks for your 5 Star review! We are delighted that Tuan and the CBB staff were so friendly and helpful with your BMW purchase. We are grateful for your support as well as your recomme3ndation of CBB to your friends and family., We look forward to helping them (and you again!!) in the future.

May 08, 2025

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Tuan is extremely personable, honest, and lovely to work with! I went to many dealerships and am so pleasantly impressed with Tuan and everyone at Benz & Beemer. Thank you for a wonderful experience! More

by Barbmccarney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 09, 2025

Certified Benz & Beemer responded

Dear Barbmccarney: You are very welcome and thank you for sharing how well Tuan and the CBB team treated you. We are grateful for the opportunity to earn your business and look forward to the pleasure of working with you again in the future.

May 01, 2025

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I bought a 2022 Acura. I had help from David and Robert. They did such a good job and had so much patience. Will be back again in the future More

by Vreyes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Escalante

May 04, 2025

Certified Benz & Beemer responded

Dear Vreyes: Thanks for sharing how well David and Robert treated you with your recent purchase. We are grateful for your support and excited that you will return again in the future.

May 01, 2025

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Fabiana was great! ! I liked working with a woman. She was genuine and not pushy More

by Clporter
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
May 04, 2025

Certified Benz & Beemer responded

Dear Clporter: Thanks for sharing your positive feedback with us. We are glad that Fabiana and the CBB team were so friendly and helpful. We really appreciate your support and look forward to assisting you again in the future.

May 01, 2025

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Robert was great. Wish we could have done something with pricing. But I still was able to get the vehicle that I liked. Will come for my next vehicle. More

by bryant1083
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Smith, Mark Miller

May 04, 2025

Certified Benz & Beemer responded

Dear bryant1083: We strive to provide each of our customers with outstanding service and are glad that you appreciated that from Robert. Thanks for giving CBB the opportunity to earn your business. Please let us know when we can have the pleasure of working with you again.

April 28, 2025

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Robert was knowledgeable about the cars available that meet the criteria I shared with him. He explained the features and the xxxxxxon con’s of each car. Robert was professional and personable. It w More

by dmeintel3
Recommend Dealer
Yes
Apr 29, 2025

Certified Benz & Beemer responded

Dear dmeintel3: Thanks for taking the time to share about your outstanding car buying experience working with Robert. We are grateful for your kind words and support. Please let us know when we can have the pleasure of assisting you again.

April 20, 2025

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Employee Rating

Cash transaction went smoothly. I was happy with my sales person and the timely matter everything was completed in. More

by Slottech702
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: I was helped by a few other people, like in finance to make sure the cash transaction went through

Apr 21, 2025

Certified Benz & Beemer responded

Dear Slottech702: We are delighted that Robert helped make your purchase go so smoothly. Thanks so much for your kind words and support. Please let us know when we can ever assist you again.

April 16, 2025

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Great dealership to get our Mercedes SL550. Robert was a very courteous salesperson to help us with the car, and Zoe was quite fast in taking care of the paperwork. It was a very pleasant car b More

by Hartono D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack Schneider, Zoe Barney

Apr 16, 2025

Certified Benz & Beemer responded

Dear Hartono D: You are very welcome and thank you for the 5 Star review! We are delighted that Robert and Zoe helped make your Mercedes purchase such a good one. We are grateful for your kind words and support. Please let us know when we can ever assist you again.

April 16, 2025

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Everyone was very polite, professional and fully engaged to try to do everything to earn our business and satisfy our needs. We had a great experience. More

by Klindstro1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Pals, James Remy

Apr 17, 2025

Certified Benz & Beemer responded

Dear Klindstro1: Thanks so much for sharing your very positive feedback with us. We are glad that you had such a great car buying experience. We are grateful for your business and look forward to the pleasure of serving you again.

April 15, 2025

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Employee Rating

Excellent buying experience! This was the 2nd used vehicle we have purchased from Robert. He was very personable and knowledgeable and left feeling extremely satisfied with our p More

by Mrs W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Miller, James Remy

Apr 16, 2025

Certified Benz & Beemer responded

Dear Mrs. W: We love to hear from our repeat customers! Thanks so much for sharing how well Robert treated you with your Porsche purchase. We are grateful for your kind words and continued support. We look forward to being there for you to assist with all of your future automotive needs.

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