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Robert Kirkwood
Refer Me
493 Reviews
Hello, My name is Robert Kirkwood. I am originally from Chicago, Il. I have my bachelors in Business Management and associates in Accounting. My favorite car is Lexus. I have been in the Business going on two years. I have a storied background in customer service, managing hotels for 10 plus years. Few years working directly with a President Secret Service team. On thing that sets me apart from other is I want each every customer to remember me and the amazing experience they had while in my company at the dealership. I want them to leave here knowing they are getting a very transparent and honest experience. Hopefully I can help you out soon.
Read moreDealership Experience
7 yrs, 3 mos
Industry Experience
8 yrs, 7 mos
Languages Spoken
English
493 Reviews
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493 Reviews of Robert Kirkwood
April 01, 2025
I appreciate the professionalism and courteous manners that were displayed throughout my visit. The staff was knowledgeable and forthcoming about all of the details related to the vehicle and financing. that were displayed throughout my visit. The staff was knowledgeable and forthcoming about all of the details related to the vehicle and financing. They guided me through several different financial options and supported my choices with specific details. I traveled from Camp Verde, during rush hour, and did not arrive until after 5pm. My original plan was to just look at the car and test-drive it, not purchase it. Once I realized that purchasing the vehicle was my best option, it was very late (past closing) by the time the transaction was completed. I apologized several times for keeping them after hours, and everyone was so gracious. This was the BEST experience that I have ever had purchasing a car. Not to mention that the car I drive is a beautiful, premium, and quality vehicle. Thanks to everyone that made this a stress-free, painless process. More
by Catherinemetz1
Other Employees Tagged: Adam Pals, Tuan Pham, Tom Berra, James Remy
April 01, 2025
Robert was a pleasure to work with. No pressure, easy going, and communicative. He explained our financing options and had our new truck waiting and ready for us when we arrived. The pr No pressure, easy going, and communicative. He explained our financing options and had our new truck waiting and ready for us when we arrived. The process was seamless from the teat drive to the financing. More
by robsacrylicrepair
March 31, 2025
My experience today was great Robert Kirkwood was very informative and made everything seamless. I am very happy! informative and made everything seamless. I am very happy! More
by rodriguezanthony316
Other Employees Tagged: Adam Pals, Tuan Pham, James Remy
March 29, 2025
Tuan is a fantastic salesman. Very genuine, kind and helpful. He made this process smooth as can be and I would recommend him to anyone! If you need a new or used car come see Tua Very genuine, kind and helpful. He made this process smooth as can be and I would recommend him to anyone! If you need a new or used car come see Tuan, he will take care of you! More
by Kschaef06
Other Employees Tagged: Tim Smith, Tuan Pham, Fabiana Simoes
March 29, 2025
Amazing service. Very care about customers and very quick process. Definitely recommend them and you could trust Very care about customers and very quick process. Definitely recommend them and you could trust More
by romnatik
Other Employees Tagged: Tuan Pham, Fabiana Simoes
March 27, 2025
I had a very mediocre experience with this service. They sent me a video pointing out the damage, but they completely missed several key areas. The additional $998 charge felt like just another money g They sent me a video pointing out the damage, but they completely missed several key areas. The additional $998 charge felt like just another money grab. I had to follow up multiple times to get things done, which was frustrating. Overall, it was more hassle than it was worth. While their inventory is decent, I would recommend looking elsewhere if possible. More
by jackdahl06
March 25, 2025
My Account Reviews Profile & Settings Certified Benz & Beemer Mar 24, 2025 Jake Robert and his team did a great job helping assist me throughout the entire process. The price was a great deal for su Beemer Mar 24, 2025 Jake Robert and his team did a great job helping assist me throughout the entire process. The price was a great deal for sure, the car was loaded with extra's yet they still had a great price that did't raise the price of the vehicle. When I texted them or e-mailed them the responded quickly answered all of my questions. I really liked the detailing price for life option. The extended warranty company they use is All-State insurance. I'm hope if I do have to use it that it will be a great program. All-State is a big great company so I don't for see any issues with them. The extended warranty was pricey to be honest but gives me the piece of mind I need in this investment. They were able to adjust my warranty to make sure that it should cover me through out my coverage of my loan. I would highly recommend working with Robert and Benz and Beemer. I had a great experience with them. More
by Jake
Other Employees Tagged: Tuan Pham
March 14, 2025
Danny and Robert helped us get our third car with Certified and they always go above and beyond! We will always choose this dealership over the others Certified and they always go above and beyond! We will always choose this dealership over the others More
by Ashley
Other Employees Tagged: Danny Quintana
March 11, 2025
Great car buying experience. Professional and friendly staff. Staff took the stress out of the car buying process. Professional and friendly staff. Staff took the stress out of the car buying process. More
by gesilva71
Other Employees Tagged: Adam Pals, Brock Roulier
