

Hello, My name is Robert Kirkwood. I am originally from Chicago, Il. I have my bachelors in Business Management and associates in Accounting. My favorite car is Lexus. I have been in the Business going on two years. I have a storied background in customer service, managing hotels for 10 plus years. Few years working directly with a President Secret Service team. On thing that sets me apart from other is I want each every customer to remember me and the amazing experience they had while in my company at the dealership. I want them to leave here knowing they are getting a very transparent and honest experience. Hopefully I can help you out soon.
Read moreDealership Experience
7 yrs, 7 mos
Industry Experience
8 yrs, 11 mos
Languages Spoken
English
526 Reviews
Write a Review526 Reviews of Robert Kirkwood
August 23, 2025
We just bought a Range Rover from CBB and we are super happy with it. Amazing professionalism, respect by all the salesman at the dealership. Tuan was our salesman who is very personable, respectful, easy happy with it. Amazing professionalism, respect by all the salesman at the dealership. Tuan was our salesman who is very personable, respectful, easy to talk to and extremely genuine. This isn’t the first time we bought from CBB which speaks a lot about the environment at this dealership. Makes people want to come back for more. You are not just buying a vehicle but you’re receiving an experience. Extremely happy More
Other Employees Tagged: Tim Smith, Tuan Pham
August 23, 2025
Excellent customer service, will definitely recommend and would definitely come back in the future to buy again. Tuan Pham was great at explaining and helping us through our purchase process. This is my thir would definitely come back in the future to buy again. Tuan Pham was great at explaining and helping us through our purchase process. This is my third vehicle purchase here at CBB and like I mentioned earlier, I would come back again. Great customer service! More
Other Employees Tagged: Tuan Pham
August 07, 2025
We had an awesome experience buying our Tahoe and would highly recommend this dealership. Robert was amazing, knowledgeable, kind, and made the whole process easy. The service manager and finance team were highly recommend this dealership. Robert was amazing, knowledgeable, kind, and made the whole process easy. The service manager and finance team were also great and really helped us get the best deal possible. The entire environment was welcoming, and everyone we met was super friendly. We’ll definitely be coming back here when we’re ready for our next vehicle. More
Other Employees Tagged: Adam Pals, Zoe Barney
August 03, 2025
Looking for a car as a first time buyer, Robert and Certified Benz & Beemer were extremely helpful and made this a great first time buying experience! Certified Benz & Beemer were extremely helpful and made this a great first time buying experience! More
Other Employees Tagged: Mark Miller, Brock Roulier
August 03, 2025
Tuan was a fantastic salesman. Remembered what we were looking for even though it took a while. He was great and accommodating. Team was very friendly and welcoming. Remembered what we were looking for even though it took a while. He was great and accommodating. Team was very friendly and welcoming. More
Other Employees Tagged: Tim Smith, Tuan Pham, Saw Yu Nwe Zin
August 01, 2025
Robert and the Certified Benz & Beemer team have been the best dealership I have ever dealt with in 30 years of car buying. I had worked with another dealer for 2 weeks to buy the same car; I walked away fr best dealership I have ever dealt with in 30 years of car buying. I had worked with another dealer for 2 weeks to buy the same car; I walked away from that car which was local to me, flew to the Certified Benz & Beemer area and bought from Robert and the team, BECAUSE OF THEIR EXCELLENT SERVICE. Effective communication, responsiveness, and transparency underpins trust in building a relationship that leads to the buyer having the confidence to actually go through with the purchase. Robert and the team did just that and made it easy, from laying the numbers on the table, and going the extra mile to ensure I had everything I needed. They have done so, before, during, and even after the purchase. I highly recommend Robert and the Certified Benz & Beemer dealership to others. I felt like a valued customer who mattered and that is hard to come by. Well done, and thank you to the team. More
Other Employees Tagged: Kitt
July 30, 2025
The process was easy. They didn't give me a hard time and I didn't have to give them a hard time. Thank you guys! They didn't give me a hard time and I didn't have to give them a hard time. Thank you guys! More
Other Employees Tagged: David James, James Remy