Robert Kirkwood
Robert Kirkwood at Certified Benz & Beemer

Robert Kirkwood

Product Specialist

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

Contact Me
5.0
526 Reviews

Hello, My name is Robert Kirkwood. I am originally from Chicago, Il. I have my bachelors in Business Management and associates in Accounting. My favorite car is Lexus. I have been in the Business going on two years. I have a storied background in customer service, managing hotels for 10 plus years. Few years working directly with a President Secret Service team. On thing that sets me apart from other is I want each every customer to remember me and the amazing experience they had while in my company at the dealership. I want them to leave here knowing they are getting a very transparent and honest experience. Hopefully I can help you out soon.

Dealership Experience

7 yrs, 7 mos

Industry Experience

8 yrs, 11 mos

Languages Spoken

English English

5.0

526 Reviews

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526 Reviews of Robert Kirkwood

August 23, 2025

Dealership Rating
Employee Rating

We just bought a Range Rover from CBB and we are super happy with it. Amazing professionalism, respect by all the salesman at the dealership. Tuan was our salesman who is very personable, respectful, easy More

by jkhockey14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Smith, Tuan Pham

Aug 24, 2025

Certified Benz & Beemer responded

Dear jkhockey14: We love to hear from our repeat customers! What a wonderful review too! Thanks for letting our customers know how happy you were with the outstanding customer service that Tuan provided for you. We are grateful for your continued support and look forward to being there for you in the future.

August 23, 2025

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Employee Rating

Excellent customer service, will definitely recommend and would definitely come back in the future to buy again. Tuan Pham was great at explaining and helping us through our purchase process. This is my thir More

by Claudia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tuan Pham

Aug 24, 2025

Certified Benz & Beemer responded

Dear Claudia: We really appreciate you taking the time to share your very positive feedback with us. It's great to hear how well Tuan treated you throughout the sales process. Thanks so much for your very kind words and continued support. We look forward to being there for you to assist with all of your future automotive needs. Please do not hesitate to let us know when we can assist you again.

August 18, 2025

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Employee Rating

Robert Kirkwood made purchasing a car easy and seamless. I highly recommend starting your search for a used car with Certified Benz and Beemer! More

by Sue
Recommend Dealer
Yes
Aug 18, 2025

Certified Benz & Beemer responded

Dear Sue: We love your 5 Star review! Thanks for sharing your compliments of Robert's outstanding customer service. We are grateful for your support as well as your recommendation of Certified Benz & Beemer to others. We look forward to the pleasure of serving you again.

August 07, 2025

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Employee Rating

We had an awesome experience buying our Tahoe and would highly recommend this dealership. Robert was amazing, knowledgeable, kind, and made the whole process easy. The service manager and finance team were More

by AshMML
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Pals, Zoe Barney

Aug 08, 2025

Certified Benz & Beemer responded

Dear AshMML: Thanks for letting our customers know how well Robert and the CBB team treated you with your recent Tahoe purchase. We are glad they were so friendly and helped you get a great deal. Your very kind words and support are greatly appreciated. We look forward to the pleasure of working with you again.

August 05, 2025

Dealership Rating
Employee Rating

Rob was very helpful and honest with his car recommendations and the dealership was very clean and welcoming. More

by Aaronbutler06
Sales Price Transparency
Recommend Dealer
Yes
Aug 06, 2025

Certified Benz & Beemer responded

Dear Aaronbutler06: Thanks for sharing your positive feedback regarding Robert and our dealership. We are grateful for your kind words and support. Please let us know when we can ever assist you again.

August 03, 2025

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Looking for a car as a first time buyer, Robert and Certified Benz & Beemer were extremely helpful and made this a great first time buying experience! More

by mikeyjalvarez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Miller, Brock Roulier

Aug 04, 2025

Certified Benz & Beemer responded

Dear mikeyjalvarez: It's nice to hear that Robert helped make your first time car buying experience such a pleasant one. We are glad that he was so helpful. Thanks for giving CBB the opportunity to work with you. We look forward to being there for you to assist with all of your future automotive needs.

August 03, 2025

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Employee Rating

Tuan was a fantastic salesman. Remembered what we were looking for even though it took a while. He was great and accommodating. Team was very friendly and welcoming. More

by ashren2705
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 04, 2025

Certified Benz & Beemer responded

Dear ashren2705: We strive to provide each of our customers with outstanding service and are glad that you appreciated that from Tuan and the CBB team. Thanks for giving CBB the opportunity to earn your business. Please let us know when we can ever assist you again.

August 01, 2025

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Employee Rating

Robert and the Certified Benz & Beemer team have been the best dealership I have ever dealt with in 30 years of car buying. I had worked with another dealer for 2 weeks to buy the same car; I walked away fr More

by kwabena98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kitt

Aug 03, 2025

Certified Benz & Beemer responded

Dear kwabena98: WOW! You are very welcome! Our mission at Certified Benz & Beemer is to provide our customers with the best car buying experience that they have ever had so it's great to hear that Robert and the CBB team helped to achieve that with you. We love to hear from our out-of-state customers like yourself and are grateful for the opportunity to earn your business. Please let us know if we can ever be of assistance to you again in the future.

July 31, 2025

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Employee Rating

Robert was amazing! Gave me a great price for my trade and from start to finish was less than 3 hours. More

by adrie1259
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 01, 2025

Certified Benz & Beemer responded

Dear adrie1259: We strive to provide each of our customers with outstanding service and are delighted that you appreciated that from Robert. It's great to hear that he was able to help make your purchase so swift and easy for you. Thanks for choosing CBB and we look forward to the pleasure of helping you again in the future.

July 30, 2025

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Employee Rating

The process was easy. They didn't give me a hard time and I didn't have to give them a hard time. Thank you guys! More

by MStapley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David James, James Remy

Jul 31, 2025

Certified Benz & Beemer responded

Dear MStapley: You are very welcome and thanks for sharing how easy it was to purchase your Cadillac. We are grateful for the opportunity to work with you and look forward to being there for you in the future.

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