Robert Johnson
Robert Johnson at Tom Wood Ford
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Robert Johnson

Sales Consultant

Tom Wood Ford

3130 E 96th St
Indianapolis, IN 46240

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5.0
17 Reviews
5.0

17 Reviews

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17 Reviews of Robert Johnson

August 21, 2024

Dealership Rating
Employee Rating

My salesman JR is the best. I also appreciate Tom Wood for the family’s support of Marian University More

by John ‘Spielberg’ Feltef
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 22, 2024

Tom Wood Ford responded

John, we're delighted to hear that JR provided you with excellent service and appreciate your kind words about Tom Wood Ford's support of Marian University! Thanks for the great review!

Aug 22, 2024

John ‘Spielberg’ Feltef responded

I am so happy that my family, the Marian University family and Wood Family are striving to enhance Indianapolis’ Catholic University!

February 22, 2024

Dealership Rating
Employee Rating

Great people to work with and they will go out of there way to get you and the car that you want …And hassle free. And they deliver . More

by dcrane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 22, 2024

Tom Wood Ford responded

We're delighted to know you had a hassle-free experience with us at Tom Wood Ford! Our team always strives to go the extra mile for our customers. Enjoy your new car and thanks for choosing us!

February 13, 2024

Dealership Rating
Employee Rating

Great experience. Friendly knowledgeable sales staff. The entire organization runs like a well oiled machine. More

by Paul Shepherd
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 14, 2024

Tom Wood Ford responded

Paul, we're delighted to know you had a great experience with our team at Tom Wood Ford. Thanks for your kind words about our staff and operations!

February 11, 2024

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Employee Rating

Salesman and staff was very nice to work with and made the process of buy easy More

by Shep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Baldwin

Feb 12, 2024

Tom Wood Ford responded

We are so happy that our Tom Wood Ford team earned your five stars. Thanks, Shep!

January 19, 2024

Dealership Rating
Employee Rating

I had an incredible experience at Tom Wood Ford while purchasing my 2024 Ford Bronco. The staff was exceptionally friendly, making the entire process enjoyable. The trade-in was seamless, and they kept m More

by Michael Mehrmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 19, 2024

Tom Wood Ford responded

Michael, we're delighted to know you had an incredible experience purchasing your 2024 Ford Bronco at Tom Wood Ford. Our team always aims for seamless and enjoyable processes. Enjoy the ride in your new vehicle!

December 30, 2022

Dealership Rating
Employee Rating

Customer service repair area was clean and well organized with Chad as a very courteous service contact. Sales area was clean and welcoming. Salesman JR was very knowledgeable and helpful. More

by cinklohse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad in service, finance manager and one of his employees who filled in for him on December 28

Dec 30, 2022

Tom Wood Ford responded

Thank you for the great review! we are so glad to hear that Chad and JR delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Tom Wood Ford!

December 04, 2022

Dealership Rating
Employee Rating

Did business with the used cars in Greenwood. Justin the manager and Robert the salesman More

by Wesley
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 05, 2022

Tom Wood Ford responded

Wesley, thank you for taking the time to leave our team at Tom Wood Ford a five-star review! We will have to share your shoutout with Justin and Robert, and hope to see you again.

Dec 05, 2022

Tom Wood Ford responded

Wesley, thank you for taking the time to leave our team at Tom Wood Ford a five-star review! We will have to share your shoutout with Justin and Robert and hope to see you again.

Dec 05, 2022

Wesley responded

Only one complaint after the transaction. Only one vehicle key was available. Should have told me that up front. Will cost me $300 more. A bit disappointed

June 14, 2022

Dealership Rating
Employee Rating

My vehicle order was processed quickly and pick up went quickly as well. Highly recommend More

by JacobG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Baldwin

Jun 14, 2022

Tom Wood Ford responded

Jacob, we're glad your order was seamless from beginning to end! Thank you for the wonderful review and for trusting Tom Wood Ford with your business! Enjoy the new ride.

June 08, 2022

Dealership Rating
Employee Rating

Emailed inquiring about a vehicle they show in stock. Received an email back with a price of $54,869, then I received another email saying it's not for sale, but will be on sale after 6 months for $20,0 More

by NotLookingToBeTakenAdvantageOf
Customer Service
Friendliness
Price
Recommend Dealer
No
Jun 09, 2022

Tom Wood Ford responded

I am very sorry that we couldn't be of further assistance here. We strive to make the purchase process easy and efficient for our guests while keeping our pricing competitive within the current market, and it is disappointing that we left you with the wrong impression. We wish you all the best in your vehicle search. Thank you, Tyler Shogren - General Sales Manager - 317-848-6729

Jun 09, 2022

NotLookingToBeTakenAdvantageOf responded

I’ve reached out to Ford. I shouldn’t have received a quote email with the same price you have listed on your website to later get told it’s not even for sale. Then will be sold for 136% of msrp after receiving an email quote of msrp. Bad business.

December 30, 2020

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Employee Rating

I bought a Ford Focus 2014 in2015. They knew they sold me a lemon. I just didn't know what that look meant to the other salesman until later. Clutches replaced at least twice a yr starting in 2014 from the 2 More

by Female2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Michael Baldwin, GREG MOORE, ERVIN SCOTT, Michael Mann , Neal Evans, TY JOHNSON, KIM O'DAY, Debra Spalding

Jan 13, 2021

Tom Wood Ford responded

This is a concerning review to read. I assure you that it is never our intention to mislead our customers here, and I would be more than willing to speak with you directly about what is going on with your vehicle. Please don't hesitate to give me a call. Thank you, Tyler Shogren - General Sales Manager - 317-848-6729

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