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Tom Wood Ford

Indianapolis, IN

4.2
489 Reviews
Call Dealership (463) 348-4468

3130 E 96th St

Indianapolis, IN

46240

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489 Reviews of Tom Wood Ford

November 11, 2026

This is the best dealer service department in town. Stacy is great to work with! She goes above and beyond her job requirements. They take me home pending service completion and pick me up upon comple More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Print
Nov 11, 2026 -

Tom Wood Ford responded

Dave, we're happy Stacy and the team went above and beyond during your visit! Thank you for choosing the Tom Wood Ford team and for sharing your support. Safe travels!

November 01, 2026

David and his co-workers are so friendly and polite it's just like home More

by Bill
Workmanship
Recommend Dealer
Yes
Employees Worked With
David
Print
Nov 02, 2026 -

Tom Wood Ford responded

All of us at Tom Wood Ford appreciate your great review, thank you!

October 30, 2026

I believe that Tom Wood Service listens to its customers and works with them. I am a satisfied customer with the warranty work provided. More

by Jane B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Gaither, Jamie, Keith all from the Service Dept.
Print
Oct 31, 2026 -

Tom Wood Ford responded

Hi Jane! We’re glad to hear you’re satisfied with our warranty work. Thank you for choosing Tom Wood Ford Service!

October 30, 2026

Great sales staff robert Johnson took care of what my needs were I feel like he went above and beyond great experience More

by rbrenner59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Johnson
Print
Oct 31, 2026 -

Tom Wood Ford responded

We’re happy to hear you had a great experience with Robert and the sales team! Thank you for choosing Tom Wood Ford and for sharing your review. See you next time!

October 30, 2026

The crew at Tom Wood Ford is always very helpful and do a great job of taking care of my truck. Very easy to get in and out of the dealership. More

by Hudsonmc13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Print
Oct 30, 2026 -

Tom Wood Ford responded

We love hearing that our crew was so helpful, and we hope you can count on us for all of your automotive needs in the future! Thank you so much and we hope to see you back at Tom Wood Ford, Inc., Inc.

October 28, 2026

David in the service department was great to work with! Appreciated how helpful he was. More

by kyliekampen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Print
Oct 28, 2026 -

Tom Wood Ford responded

We are thrilled to see your positive review! The Tom Wood Ford team looks forward to your next visit with us. Take care!

October 27, 2026

Good service and show a video about your cars but I wish the prices is less More

by Ihadbannourah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Print
Oct 29, 2026 -

Tom Wood Ford responded

Thank you for your feedback! We’re glad you appreciated the service and the vehicle videos. We understand your concerns about pricing and appreciate you sharing your thoughts with the team here at Tom Wood Ford.

October 21, 2026

The mobile technician was courteous, knowledgeable and explained the reason of the repair very clearly. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Kleckner
Print
Oct 22, 2026 -

Tom Wood Ford responded

Diane, we are happy to hear our mobile tech was helpful and informative! Thank you for choosing Tom Wood Ford. We appreciate your business!

October 20, 2026

Excellent service and everything is on time. I highly recommend Tom Wood Ford to customer for service. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Print
Oct 20, 2026 -

Tom Wood Ford responded

Hi Ben! We appreciate your recommendation and look forward to seeing you again at Tom Wood Ford. Have a great day!

October 20, 2026

David in Express Lube is great. Scheduled online and was done timely and efficiently! The vehicle was washed when I got it back too. More

by Thebakers_8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Print
Oct 20, 2026 -

Tom Wood Ford responded

Thank you for choosing Tom Wood Ford and for sharing your experience with David. Your positive feedback means a lot, and we’re happy to hear everything was handled so smoothly.

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