Tom Wood Ford

Using the service center is the only thing I would trust Tom Wood for. I’m not a fan of their sales team nor their GM. You’re not going to have a good experience using this dealership outside of an oil chan Tom Wood for. I’m not a fan of their sales team nor their GM. You’re not going to have a good experience using this dealership outside of an oil change. You can find better customer service elsewhere. More

The communication from Ryan was awesome throughout the process. He noted it would be a few days before it was ready and each day he gave me a status update. The only negative I have is that I paid for the process. He noted it would be a few days before it was ready and each day he gave me a status update. The only negative I have is that I paid for the dealership package that included an inspection but an inspection report was not provided. So I paid $130 for an oil change/tire rotation in my eyes. There could be nothing wrong so they didn’t bring it up, but could also make the argument that it wasn’t done if they didn’t not provide proof of the inspection. More

Tom Wood ford has a amazing sales team Greg Moore took great care of me from our first phone conversation to delivery of my 2027 neptune blue Lariat Super duty. His knowledge and willingness to ta great care of me from our first phone conversation to delivery of my 2027 neptune blue Lariat Super duty. His knowledge and willingness to take care of the customer from our first call to delivery is amazing Greg really works for the customer. Greg Moores knowledge of the ford vehicle's is amazing, he located my truck worked to get it delivered in from another dealer to complete the purchase. I would recommend Greg Moore and Tom Wood ford for new or used car purchase. More

Collin always does a great job. Very professional. Always follows through and is most attentive. Very professional. Always follows through and is most attentive. More

i was deceived threw the hole process. the price i was given on my trade in. the interest ratio on my loan. loan changed without authorizing ,extended warranty cost. it was obvious tha the price i was given on my trade in. the interest ratio on my loan. loan changed without authorizing ,extended warranty cost. it was obvious that this is the way they operate. not accidental. vary unhappy. they fixed everything when called out on it. More

Paid 48k for a toyota 4Runner that randomly starts. Turns out it has after market gps, remote start and a bunch of other crap that tom wood told me nothing about. Fast forward I now have to pay over 80 Turns out it has after market gps, remote start and a bunch of other crap that tom wood told me nothing about. Fast forward I now have to pay over 800 dollars to have removed. Not impressed. More

Great service with high standards customer service , thank you Ryan and I appreciate your service and support thank you Ryan and I appreciate your service and support More

Unethical And unprofessional, Not just with there pricing but with your dishonesty and lack off knowledge and mis diagnostic. And I’m comparing them to other big dealership Would NOT Recommend. Real Mickey M but with your dishonesty and lack off knowledge and mis diagnostic. And I’m comparing them to other big dealership Would NOT Recommend. Real Mickey Mouse Operation More

Clean waiting area. Friendly service staff. Easy access to dealership, Efficient time for service provided Friendly service staff. Easy access to dealership, Efficient time for service provided More

Above and beyond customer service provided by Jami and the Tom Wood Ford Service team the Tom Wood Ford Service team More