Robert Hall
Robert Hall at Herb Chambers Honda
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Robert Hall

Service Advisor

Herb Chambers Honda

720 Morrissey Blvd.
Boston, MA 02122

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4.8
320 Reviews
4.8

320 Reviews

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320 Reviews of Robert Hall

December 17, 2024

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Employee Rating

I wanted to say Thanks for your dedication service you provided in the recent recall on fuel pump. Robert H. always provided good service by listening to customer concerns, responding with patience and re More

by So
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Recommend Dealer
Yes
Dec 17, 2024

Herb Chambers Honda responded

Thank you for acknowledging the dedication of Robert & our team at Herb Chambers Honda In Boston. We're glad to hear that your experience with the fuel pump recall was handled efficiently and met your expectations. We appreciate your feedback!

December 15, 2024

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If you are looking to buy or service a car don’t come in here. No one answers the phones, they don’t call you to let you know that your car is done, it takes 3 trips to fix one thing. So much xx at this lo More

by Mateo Latolli
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Susan Tarquini

Dec 16, 2024

Herb Chambers Honda responded

Mateo, thank you for the review. We strive for efficient communication and timely repairs, so it's disappointing to see this feedback. Please reach out if you'd like us to address any unresolved issues or concerns you have. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

December 05, 2024

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Service repairman and customer service individual were punctual, polite, and most helpful. Car was completed in 75 minutes instead of 90 minutes. Will use this dealer for services going forward. More

by dleblanc712
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Recommend Dealer
Yes
Dec 06, 2024

Herb Chambers Honda responded

We're delighted to hear that our team at Herb Chambers Honda In Boston provided you with efficient and courteous service. Thank you for choosing us, and we look forward to assisting with your future needs!

December 04, 2024

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Always receive great customer service at Herb Chambers in Dorchester. Nelson, Robert and Sean are always professional and on top of everything. It’s always such a busy place and they manage to make navigat More

by Bhubley
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Recommend Dealer
Yes

Other Employees Tagged: Nelson and Sean

Dec 04, 2024

Herb Chambers Honda responded

Bhubley, thank you for your loyalty and kind words about Nelson, Robert, and Sean at Herb Chambers Honda In Boston. We're delighted to hear that their professionalism keeps bringing you back! Looking forward to serving you again soon!

November 23, 2024

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Superb service and very friendly, personable staff! And Honest too! They called to make sure I wanted to replace tires that weren't completely worn out. Outstanding. I never like having to go in for se More

by crawdady
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Recommend Dealer
Yes

Other Employees Tagged: Susan Tarquini , Norllin

Nov 25, 2024

Herb Chambers Honda responded

We're delighted to hear that Norllin and the team at Herb Chambers Honda in Boston made your service experience outstanding! Thanks for sharing such positive feedback. We'll be here whenever you need us next!

November 14, 2024

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Check in could be just a little bit better other than that.Everything else is great at the dealership.They treat you very nice and friendly and keep you up to date on your services More

by Mrlaing
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Recommend Dealer
Yes

Other Employees Tagged: Susan Tarquini

Nov 14, 2024

Herb Chambers Honda responded

Hi Mr. Laing! Thank you for your feedback! We're glad to hear that the team at Herb Chambers Honda in Boston provided a friendly and informative experience. We'll take note of your suggestion regarding check-in, as we're always looking to improve. We appreciate your support!

November 14, 2024

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Robert Hall is always exceptional. You know you are in good hands when you work with him. He was attentive, knowledgeable, and professional. Thank you!! More

by Arthur
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Recommend Dealer
Yes

Other Employees Tagged: Susan Tarquini

Nov 15, 2024

Herb Chambers Honda responded

Arthur, we're delighted to hear that Robert provided such exceptional service at Herb Chambers Honda In Boston. Your kind words mean a lot to us, and we'll be sure to pass them along!

November 10, 2024

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Robert is awesome. Service is here is great. I recommend it 100%. Keep it up More

by rush
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Recommend Dealer
Yes
Nov 11, 2024

Herb Chambers Honda responded

We're glad to hear it! Thank you for coming to Herb Chambers Honda In Boston!

November 08, 2024

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Not a bad dealership. Robert and the service crew are always great and on top of things. More

by JrCam09
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Recommend Dealer
Yes
Nov 11, 2024

Herb Chambers Honda responded

This is great to hear! Thank you for coming to Herb Chambers Honda In Boston!

November 06, 2024

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Employee Rating

I scheduled an oil change for my 23 Accord Touring Hybrid last week with Herb Chambers Honda of Boston. I was met by my advisor, Robert Hall, immediately and although my car only had 6k miles he offered to r More

by Mark.will0531
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Susan Tarquini, Tom Pasquarella, Chris Purcell , Makayla Carter-Harris 5 stars

Nov 06, 2024

Herb Chambers Honda responded

Thank you for sharing your experience with us at Herb Chambers Honda of Boston! We're delighted to hear that Robert and our team provided exceptional service, making sure your Accord Touring Hybrid was well taken care of. It's great to know we could exceed expectations compared to other dealerships, and we're here whenever you need us next!

Nov 07, 2024

Mark.will0531 responded

From the day I walked into Herb Chambers Honda of Boston and with every subsequent visit, my experiences have all been nothing short of excellent. I appreciate the efforts of all involved.

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