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Robert Hall

Overview Reviews (383) Inventory (319)

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Robert Hall

Service Advisor

Herb Chambers Honda

720 Morrissey Blvd.
Boston, MA 02122

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4.7

383 Reviews

Overview Reviews (383) Inventory (319)

4.7

383 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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383 Reviews of Robert Hall

November 25, 2025

Dealership Rating

Employee Rating

Great service. . Robert Hall was efficient, and courteous. Car was ready when I arrived. Highly recommended. . Robert Hall was efficient, and courteous. Car was ready when I arrived. Highly recommended. More

by mslande

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Susan Tarquini , Sean DeSilva

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Nov 26, 2025 -

Herb Chambers Honda responded

Hi Lande! It's great to hear that Robert provided you with efficient and courteous service. Thank you for choosing Herb Chambers Honda In Boston!

November 22, 2025

Dealership Rating

Employee Rating

Great place to have car services at this service center. The service advisors are very helpful and nice to customers. The service advisors are very helpful and nice to customers. More

by akyan4365

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Susan Tarquini

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Nov 24, 2025 -

Herb Chambers Honda responded

Thank you for your review of Herb Chambers Honda In Boston! We appreciate your business and are happy to hear you're in good hands with our team. See you next time!

November 17, 2025

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Employee Rating

Robert Hall was very helpful. Good knowledge and experience. A pleasure to work with him. I will go back and will refer friends and family. Good knowledge and experience. A pleasure to work with him. I will go back and will refer friends and family. More

by rstgermain1017

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 18, 2025 -

Herb Chambers Honda responded

Thank you for choosing Herb Chambers Honda In Boston and sharing your experience with Robert! Your referrals mean the world to us, and we look forward to serving you and your loved ones in the future! Safe travels!

November 11, 2025

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Employee Rating

Excellent customer service and very prompt. More than ever I was very satisfied with the service . More than ever I was very satisfied with the service . More

by radolphe38

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Susan Tarquini

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Nov 11, 2025 -

Herb Chambers Honda responded

We really appreciate you taking the time to leave Herb Chambers Honda In Boston this awesome review, thank you!

October 26, 2025

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Employee Rating

The service team is fantastic. Patient and knowledgeable! Taking time to explain without pressure!!! Shoutout to Sean, Robert and Nelson! Patient and knowledgeable! Taking time to explain without pressure!!! Shoutout to Sean, Robert and Nelson! More

by Lauriesimo411

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sean! Nelson! Robert!

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Oct 27, 2025 -

Herb Chambers Honda responded

We're so glad the Herb Chambers Honda in Boston service team helped you out! Sean, Robert, and Nelson will get the kudos they deserve. Thank you for your feedback!

October 25, 2025

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Employee Rating

Robert provided a seamless service and kept in contact with progress of the repair in a timely manner. with progress of the repair in a timely manner. More

by reinhalter

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 27, 2025 -

Herb Chambers Honda responded

Thank you for sharing your feedback for Robert! We are pleased to hear you are so satisfied with his excellent communication skills. -Herb Chambers Honda In Boston

October 12, 2025

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Employee Rating

Robert Hall was very professional. He advised me about my next visit regarding my vehicle and what needs to be done. In addition, the service was quick I didn’t had to wait that long t He advised me about my next visit regarding my vehicle and what needs to be done. In addition, the service was quick I didn’t had to wait that long to get my vehicle.Thank you Robert! More

by Mg

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 13, 2025 -

Herb Chambers Honda responded

Hi MG! We're glad to hear Robert was professional and helpful! We appreciate your business and look forward to your next visit! Thanks from all of us at Herb Chambers Honda In Boston!

October 06, 2025

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Employee Rating

Waited 1 hr for an oil change and the car wasn’t inside yet. Had to cancel. Not friendly environment, representative didn’t even say good morning lol yet. Had to cancel. Not friendly environment, representative didn’t even say good morning lol More

by Mateo Latolli

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Susan Tarquini, Alfredo Dalence, Tom Pasquarella, Chris Purcell, Maulik Desai, Nicolas Karam

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Oct 06, 2025 -

Herb Chambers Honda responded

Mateo, I understand your frustration and would love to make things right. Please give me a call so we can discuss how we can better serve you in the future. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

September 26, 2025

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Employee Rating

This is my third car from Herb Chambers and the service has always been amazing the sales team especially Keith, right up to the manger and finance department has always been amazing the sales team especially Keith, right up to the manger and finance department More

by Bmperrin16

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tom Pasquarella, Nick Tarquini , Keith Banks O’Baner

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Sep 26, 2025 -

Herb Chambers Honda responded

Thank you for your continued support! We're delighted to hear that Keith and the team made your recent experience a great one. Congratulations on your third car from Herb Chambers Honda In Boston! We look forward to assisting you again in the future. Safe travels!

September 21, 2025

Dealership Rating

Employee Rating

Great and friendly personnel. Always helpful and have my needs addressed thoroughly and quickly. That's why I continue to return to Herb Chambers for service.They never disappoin Always helpful and have my needs addressed thoroughly and quickly. That's why I continue to return to Herb Chambers for service.They never disappoint me. More

by Rick Anderson

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 22, 2025 -

Herb Chambers Honda responded

Rick, thank you for your loyalty and support! It's wonderful to hear that our team takes such good care of you at Herb Chambers Honda In Boston. Safe travels! See you next time!

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