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Robert Hall
Robert Hall at Herb Chambers Honda

Robert Hall

Service Advisor

Herb Chambers Honda

720 Morrissey Blvd.
Boston, MA 02122

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4.7
385 Reviews
4.7

385 Reviews

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385 Reviews of Robert Hall

February 20, 2026

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Employee Rating

Very courteous. Excellent work. I arrived on time and they were ready. The wait was short More

by Manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 22, 2026

Herb Chambers Honda responded

Manny, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

December 20, 2025

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Employee Rating

Had a pleasant experience at Herb Chambers Honda Boston. I was satisfied with the work performed on my 2021 Passport. More

by wardtvja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nelson Castillo, 5 stars as well

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Jan 02, 2026

Herb Chambers Honda responded

Thank you for your kind words, wardtvja! We're thrilled to hear you had a pleasant experience and were satisfied with the work performed on your 2021 Passport. Your feedback inspires our team to continue providing reliable and quality service, and we look forward to supporting you again in the future!

November 25, 2025

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Employee Rating

Great service. . Robert Hall was efficient, and courteous. Car was ready when I arrived. Highly recommended. More

by mslande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Susan Tarquini , Sean DeSilva

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Nov 26, 2025

Herb Chambers Honda responded

Hi Lande! It's great to hear that Robert provided you with efficient and courteous service. Thank you for choosing Herb Chambers Honda In Boston!

November 22, 2025

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Employee Rating

Great place to have car services at this service center. The service advisors are very helpful and nice to customers. More

by akyan4365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Susan Tarquini

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Nov 24, 2025

Herb Chambers Honda responded

Thank you for your review of Herb Chambers Honda In Boston! We appreciate your business and are happy to hear you're in good hands with our team. See you next time!

November 17, 2025

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Employee Rating

Robert Hall was very helpful. Good knowledge and experience. A pleasure to work with him. I will go back and will refer friends and family. More

by rstgermain1017
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2025

Herb Chambers Honda responded

Thank you for choosing Herb Chambers Honda In Boston and sharing your experience with Robert! Your referrals mean the world to us, and we look forward to serving you and your loved ones in the future! Safe travels!

November 11, 2025

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Employee Rating

Excellent customer service and very prompt. More than ever I was very satisfied with the service . More

by radolphe38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Susan Tarquini

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Nov 11, 2025

Herb Chambers Honda responded

We really appreciate you taking the time to leave Herb Chambers Honda In Boston this awesome review, thank you!

October 26, 2025

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Employee Rating

The service team is fantastic. Patient and knowledgeable! Taking time to explain without pressure!!! Shoutout to Sean, Robert and Nelson! More

by Lauriesimo411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean! Nelson! Robert!

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Oct 27, 2025

Herb Chambers Honda responded

We're so glad the Herb Chambers Honda in Boston service team helped you out! Sean, Robert, and Nelson will get the kudos they deserve. Thank you for your feedback!

October 25, 2025

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Employee Rating

Robert provided a seamless service and kept in contact with progress of the repair in a timely manner. More

by reinhalter
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2025

Herb Chambers Honda responded

Thank you for sharing your feedback for Robert! We are pleased to hear you are so satisfied with his excellent communication skills. -Herb Chambers Honda In Boston

October 12, 2025

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Employee Rating

Robert Hall was very professional. He advised me about my next visit regarding my vehicle and what needs to be done. In addition, the service was quick I didn’t had to wait that long t More

by Mg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2025

Herb Chambers Honda responded

Hi MG! We're glad to hear Robert was professional and helpful! We appreciate your business and look forward to your next visit! Thanks from all of us at Herb Chambers Honda In Boston!

October 06, 2025

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Employee Rating

Waited 1 hr for an oil change and the car wasn’t inside yet. Had to cancel. Not friendly environment, representative didn’t even say good morning lol More

by Mateo Latolli
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Susan Tarquini, Alfredo Dalence, Tom Pasquarella, Chris Purcell, Maulik Desai, Nicolas Karam

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Oct 06, 2025

Herb Chambers Honda responded

Mateo, I understand your frustration and would love to make things right. Please give me a call so we can discuss how we can better serve you in the future. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

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