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Robert Gutshall
Robert Gutshall at Niello Acura

Robert Gutshall

SERVICE ADVISOR

Niello Acura

150 Automall Dr
Roseville, CA 95661

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48 Reviews

Hello, my #1 goal is to help anyone contacting me in regards to their vehicle. Working at Niello Acura provided me with full time work experience while also achieving my bachelors degree in Criminal Justice. If you have an Acura or Honda, I'm willing to work with you to achieve the best quality service for your vehicle with my 7-year work experience at Niello Acura. Communication, Satisfaction, Repeat.

Dealership Experience

10 yrs

Industry Experience

10 yrs

not yet
rated

48 Reviews

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48 Reviews of Robert Gutshall

July 07, 2023

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Employee Rating

Robert Gutschall, my service writer, was outstanding as usual. Great explanation with a lot of patience. More

by padres3
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Recommend Dealer
Yes
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July 07, 2023

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Always great service! Been working with Spencer Penrose lately and he's been just wonderful. More

by LMSLINKARD
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gary Smedstad, Chandra Rosales, Michael Lyman, Josh Gustafson, Brian Evans , Terry Caudle, Chris Logan, Spencer Penrose

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Jul 12, 2023

Niello Acura responded

Thank you so much for the kind words! We're so happy that you trust us to help you care for your vehicle and that you've enjoyed working with Spender. We look forward to your next visit!

July 07, 2023

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The customer service is great, and the employees are respectful. We are definitely come back again for our next service More

by Dong M
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Yes
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Jul 12, 2023

Niello Acura responded

Dong, Thank you for taking the time to review your experience with us. We're so happy to hear it was a 5-star visit.

July 06, 2023

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Great service every single Time I am helped at Niello Acura. They take care of all of your questions and needs. More

by JPMANSILLA1
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Recommend Dealer
Yes
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Jul 12, 2023

Niello Acura responded

This is what we love to hear! We're so glad we can help you care for your vehicle and appreciate your continued business. We're here for you anytime!

July 06, 2023

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My rep kept me informed throughout the entire process. Provided a courtesy vehicle as well. More

by phillando.peterson
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Recommend Dealer
Yes
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Jul 12, 2023

Niello Acura responded

Thank you for the kind words! We're thrilled to hear you enjoyed your recent service visit. We always strive to provide clear communication and are happy to hear your experience was no exception.

July 06, 2023

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Great service! Mike was very helpful and well as the service dept. Always great customer service. More

by BETTY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Smedstad, Chandra Rosales, Michael Lyman, Josh Gustafson, Brian Evans , Terry Caudle, Chris Logan, Spencer Penrose

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Jul 12, 2023

Niello Acura responded

Thank you for the great review, Betty! We're thrilled to hear that Mike and the team made your visit a great one. We hope to see you again next time!

July 03, 2023

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Customer service is superb. They send you a text to inform you of the status of the car while it’s maintained. The waiting area is fully stocked & clean. I have nothing negative More

by LAKHNOA
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Recommend Dealer
Yes
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June 30, 2023

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I got there on time. I was serviced on time. The car was ready when you said it would be. All and all a nide experance More

by WOODFIELD1774
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Yes
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June 29, 2023

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Scheduling an appointment was easy. Car service was completed on time as estimated. Waiting area with available refreshments is very accommodating. More

by anthonyroots
Workmanship
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Yes
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June 29, 2023

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Prompt service, and courteous employees. Car took less time than expected. See you at 10k More

by AZIPSER
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Recommend Dealer
Yes

Other Employees Tagged: Lance Snodgrass

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