Robert Graham
Robert Graham at Lexus of Chattanooga
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Robert Graham

Lexus Sales Manager

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

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5.0
21 Reviews
5.0

21 Reviews

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21 Reviews of Robert Graham

December 26, 2023

Dealership Rating
Employee Rating

Our experience with Lexus of Chattanooga, Ralph Paty, and Justin was excellent. Ralph took care of me every step of the way and hustled to deliver a beautiful car right in time for Christmas. Justin did a gr More

by Angie.cass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Justin Hendrick

Dec 27, 2023

Lexus of Chattanooga responded

Thank you so much for your wonderful feedback! We're thrilled to hear that your experience with Lexus of Chattanooga, especially with Ralph Paty and Justin, was excellent. It's fantastic that Ralph took care of you every step of the way and ensured you received a beautiful car just in time for Christmas. We appreciate your loyalty as a customer, and we're grateful for your kind words. If there's anything else we can do for you, please don't hesitate to reach out. Wishing you many joyful miles in your new Lexus!

October 20, 2023

Dealership Rating
Employee Rating

The people are great! Fred,Jackson and Jason did an outstanding job. I ended up buying two cars! The service department is also great. More

by Tim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 31, 2023

Lexus of Chattanooga responded

Thank you for your fantastic feedback! 😊 We're delighted to hear that Fred, Jackson, and Jason did an outstanding job in helping you with your car purchases. We appreciate your kind words about our team. It's also great to know that you're satisfied with our service department. If you ever have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to provide you with top-notch service and support. Enjoy your two new cars, and safe travels!

September 26, 2023

Dealership Rating
Employee Rating

Everyone was extremely friendly and helpful, from the time I pulled on the parking lot until I left. More

by jvscs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackson Antinore , Alesia Durr, Trevor Rodick and Allie McKamey.

Oct 05, 2023

Lexus of Chattanooga responded

We're overjoyed to hear about your fantastic experience at Lexus of Chattanooga! 🌟 Our team takes great pride in providing a warm and welcoming atmosphere for our valued customers. From the moment you arrived in our parking lot to the time you left, we're thrilled that you felt our genuine friendliness and helpfulness. At Lexus of Chattanooga, we're dedicated to ensuring your visit is nothing short of exceptional. If you ever need any assistance or have more questions in the future, please don't hesitate to reach out. Your satisfaction is our priority! Thank you for choosing Lexus of Chattanooga for your automotive needs. We look forward to serving you again, and we truly appreciate your kind words. 😊

July 24, 2023

Dealership Rating
Employee Rating

Fantastic experience with Marc and Ralph. Simple, easy and quick. Best car buying experience ever. More

by wimberlydawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 27, 2023

Lexus of Chattanooga responded

Thank you for the fantastic review! We're thrilled to hear that your experience with Marc and Ralph was nothing short of exceptional. Providing a simple, easy, and quick car buying experience is what we strive for, and we're delighted to know that we delivered on that for you. Your satisfaction is our ultimate reward, and we're honored that you consider it the best car buying experience ever. If you ever need anything in the future or have any questions, please don't hesitate to reach out to us. Thank you once again for choosing us, and we look forward to serving you again in the future.

March 12, 2023

Dealership Rating
Employee Rating

Wonderful customer service and an easy buying experience! Fred Fortson is amazing to work with and always keeps you informed with a smile. More

by Rhonda
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson, Robbie Bales, Jackson Antinore , Alesia Durr

Mar 17, 2023

Lexus of Chattanooga responded

Thank you for taking the time to share your positive experience with our dealership and specifically with Fred Fortson. We are thrilled to hear that you had a wonderful customer service experience and that the buying process was easy for you. At Lexus of Chattanooga, we strive to provide our customers with exceptional service and support throughout the entire buying process. We are glad to hear that Fred was amazing to work with and that he kept you informed with a smile. Thank you for choosing Lexus of Chattanooga for your automotive needs. We appreciate your business and look forward to serving you in the future. If there is anything else we can do to make your experience even better, please do not hesitate to let us know.

January 07, 2023

Dealership Rating
Employee Rating

They were very helpful and Ralph made sure I felt comfortable reaching out to him for anything that I needed. He made sure I was knowledgeable about all the features in the vehicle. Awesome guy! More

by Jaylene Triplett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty

Jan 09, 2023

Lexus of Chattanooga responded

Thank you so much Jaylene for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

November 12, 2022

Dealership Rating
Employee Rating

I spent 39 years in the car business. We had the best presentation in our delivery I have ever witnessed. Ralph was a salesman, and he was great. Thank you Ralph for the keychains, and f More

by John Deck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty

Jan 09, 2023

Lexus of Chattanooga responded

Thank you so much John for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

April 30, 2022

Dealership Rating
Employee Rating

Larry Holder was very responsive and helpful in trying to locate the Lexus I was looking for. More

by alfindley33
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Larry Holder

May 30, 2022

Lexus of Chattanooga responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for more admirable feedback, and thank you for taking the time to share it!

March 19, 2022

Dealership Rating
Employee Rating

Thank you for the smooth transaction. Very helpful. I was treated with great respect throughout the whole buying experience. More

by Brucemcdaniel1970
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson

Mar 28, 2022

Lexus of Chattanooga responded

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

January 26, 2022

Dealership Rating
Employee Rating

Michael was absolutely amazing. He worked with us from a distance and was able to get my wife her dream car a 22 NX350. He is genuine, great to work with and makes buying a car from a distance a great exper More

by Luis Queremel M
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Platt , Dale Wilson

Feb 02, 2022

Lexus of Chattanooga responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

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