Robert Goldberg | Page 20

I had a few concerns during my experience. First if I’m being frank I had a few communication issues with Chris during the entire process. At one point I asked him what came in the $1700 conve First if I’m being frank I had a few communication issues with Chris during the entire process. At one point I asked him what came in the $1700 convenience package that was attached to the vehicle I was looking at had. He told me a list which included nitrogen filled tires. When I looked at the car again I realized that the tires were filled with regular air, and when I mentioned this to him he stated that I may be correct. He asked what would get the deal done and I said give me the nitrogen filled tires and knock off $700 more and we had a deal. He went to talk with his manager and when he came back he said we had a deal. I felt good with it and we started working towards completing the deal. Awhile later I asked when the nitrogen tires would be put on and he stated that they instead took the cost of the tires off the price which is not what he led me to believe earlier. This is something he did not communicate when he told me the deal was approved and I found it a little annoying that he basically told me a half truth. My second issue is I was getting back money from my trade-in and was told on 16 October that it would take 5-10 business days to receive. It is now 8 October and I’ve been told by Chris to give it until the 20th of October to receive the check. Waiting almost a month for my almost 7K back is rediculous. I feel being so nonchalant about not adhering to the timeline struck reflects poorly. Overall my experience was average. One of the previous questions was would I recommend others to come to this dealership and your only options are “yes” or “no”. I recommend putting a “maybe” option with free text as to why that is. Thank you for your time. More

by HAFRUTOS Verified Customer Verified Customer

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Bery good atención excelente personal very good cervicis end if you credit es daw they main hi end if you credit es daw they main hi More

by lidiaroquequijad Verified Customer Verified Customer

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Dan really helped me get the car I wanted . He had to search to find it . Then he had to order it for me from factory . He had to search to find it . Then he had to order it for me from factory . More

by DSCIANNA Verified Customer Verified Customer

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I found the dealership very helpful and business like. Loosmane and Robert were very informative and pleasent. Loosmane and Robert were very informative and pleasent. More

by DMTANDY Verified Customer Verified Customer

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Very good dealer to work with kind and knowledgeable ,definitely recommend to friends.keep up the good work. ,definitely recommend to friends.keep up the good work. More

by TIMOWATSON Verified Customer Verified Customer

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I was treated kindly and fairly. Happy with my purchase. Will return. But know what you're going into in a sales pitch. My final numbers were based on a Toyota advertised price. Not Happy with my purchase. Will return. But know what you're going into in a sales pitch. My final numbers were based on a Toyota advertised price. Not what was presented to me off the street. We all have to make a living. Happy to deal with this outfit again. More

by J Verified Customer Verified Customer

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Fransisco was great easy to talk to understood what i need and meet those need and went above and beyond need and meet those need and went above and beyond More

by bryanmartinez910 Verified Customer Verified Customer

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This team is very friendly and professional. They worked hard to get a deal done with a young person who had no credit. They worked hard to get a deal done with a young person who had no credit. More

by bmartin8484 Verified Customer Verified Customer

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The dealership was great. Francisco was very knowledgeable and did not pressure me to make a purchase. The finance office was very thorough when I signed my paperwork. Francisco was very knowledgeable and did not pressure me to make a purchase. The finance office was very thorough when I signed my paperwork. More

by L Verified Customer Verified Customer

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I found exactly what I was looking for and for a great price. My experience was excellent. price. My experience was excellent. More

by KEVINDIAS713 Verified Customer Verified Customer

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