Robert Flauter
Robert Flauter at Jackson Acura
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Robert Flauter

Pre-Owned Sales Consultant

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

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4.9
108 Reviews

Dealership Experience

6 yrs, 1 mo

4.9

108 Reviews

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108 Reviews of Robert Flauter

October 09, 2024

Dealership Rating
Employee Rating

I and my family spent great time here and they are very friendly and professional. More

by hiroharu_japan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2024

Jackson Acura responded

Thank you for your fantastic 5-star review! We're delighted to hear that you and your family had such a great time with us. Our team takes pride in providing a friendly and professional experience for all our customers. Your satisfaction truly means a lot to us, and we look forward to welcoming you back for your next visit! Warm Regards, Jackson Acura Team

August 20, 2024

Dealership Rating
Employee Rating

They were easy to deal with and not overly pushy. They were very accommodating and easy to work with More

by Martha_fabiano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Gumanov

Sep 03, 2024

Jackson Acura responded

Thank you for taking the time to share your experience! We’re thrilled to hear that our team made the process smooth and stress-free for you. It’s important to us that our customers feel comfortable and supported throughout their entire experience. If there’s anything else you need or if you have any questions in the future, please don’t hesitate to reach out. We’re always here to help and look forward to assisting you again! Warm Regards, Jackson Acura Team

August 04, 2024

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Employee Rating

Everyone is personable and truly understands what their customer wants to accomplish I am very satisfied with my purchase!. More

by KONTIKI617
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Gumanov, Joey Andrews

Aug 22, 2024

Jackson Acura responded

Thank you for your wonderful review! We’re thrilled to hear that our team was able to understand and meet your needs effectively. At Jackson Acura, we pride ourselves on being personable and attentive to our customers’ goals, ensuring a satisfying and successful purchase experience. If you need any further assistance or have more questions, please don’t hesitate to reach out. Enjoy your new vehicle! Warm Regards, Jackson Acura Team

May 28, 2024

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We enjoyed the experience. Rob was exceptionally helpful and knowledgeable. It seemed to be fair deal from both sides. More

by Jjpiccolo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Andrews

Jun 04, 2024

Jackson Acura responded

Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your visit and that Rob was exceptionally helpful and knowledgeable. It's important to us that our customers feel they are receiving a fair deal, and we're glad that was your experience. We appreciate your feedback and look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out! Warm Regards, Jackson Acura Team

April 17, 2024

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Employee Rating

Service was scheduled with no problem and service was preformed promptly and efficiently. Very impressed with Jackson’s sales and service department! More

by Treybear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Jackson Acura responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a seamless scheduling process and that your service was performed promptly and efficiently by our team. Providing exceptional service to our customers is our top priority, and we're delighted that we were able to impress you with both our sales and service departments. Your satisfaction is what drives us, and we're grateful for the opportunity to serve you. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to continuing to exceed your expectations in the future! Warm Regards, Jackson Acura Team

April 05, 2024

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Employee Rating

Fast and easy purchasing process. Robert was nice but I feel he was rushing us at one point. Snatching a pen out my hand and taking up some papers as I was using them. Also, I didn’t More

by Rgsmith
Recommend Dealer
Yes

Other Employees Tagged: Joey Andrews

Apr 11, 2024

Jackson Acura responded

Thank you for taking the time to provide feedback on your recent visit to our dealership. We apologize for any discomfort you experienced during the purchasing process with Robert. It is never our intention for our staff to appear rushed or not fully attentive to our customers' needs. We appreciate your honest comments and will definitely discuss these points with our representatives to ensure a more thoughtful and considerate approach in the future. We're glad to hear that Joey was able to assist you efficiently and effectively, making the financing process smooth and straightforward. Thank you for choosing us for your purchase, and we hope to demonstrate our commitment to excellence in customer service during your next visit. Warm Regards, Dmitry Gumanov Pre-Owned Sales Manager

January 28, 2024

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Employee Rating

Very happy with my new RDX! Rob was very helpful and made the sales process very easy. Thanks so much! More

by chrisjoy217
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Gumanov

Feb 05, 2024

Jackson Acura responded

Thank you for sharing your experience with us! We're thrilled to hear that you're very happy with your new RDX and that Rob provided helpful assistance throughout the sales process. Your satisfaction is our priority, and we're delighted that we could assist you in finding the perfect vehicle! If there's anything else we can assist you with, please don't hesitate to reach out. Looking forward to the opportunity to serve you in the future -- Enjoy your new RDX! Warm Regards, Jackson Acura Team

January 17, 2024

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Employee Rating

Rob was an outstanding sales representative, very professional and always timely in all communication. Joe C. More

by jlcaruso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Jan 26, 2024

Jackson Acura responded

Thank you for your glowing review! We're thrilled to hear that Rob provided you with outstanding service. Being professional and timely in communication is crucial to us, and we're delighted that Rob exceeded your expectations in these areas. Your feedback is greatly appreciated, and we'll be sure to pass along your compliments to Rob. If there's anything else we can assist you with, please feel free to reach out. Enjoy your new vehicle! Warm Regards, Jackson Acura Team

January 03, 2024

Dealership Rating
Employee Rating

The people actually known their job because they’re professional and I work with anytime or any day of the week, the best of them all is that they care so much that they are ready to do anything just t More

by boniface forgor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 11, 2024

Jackson Acura responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great experience at Jackson Acura, and we appreciate your kind words about our team. It's our goal to provide exceptional service, and we're delighted that you feel well taken care whenever you visit! If there's anything more we can do for you, please don't hesitate to reach out. We truly value your patronage, and we look forward to serving you again in the future! Warm Regards, Jackson Acura Team

November 24, 2023

Dealership Rating
Employee Rating

Honest with the description of the vehicle , no pressure, easy transaction. I will refer friends and family to Jackson Acura. More

by Rusty
Recommend Dealer
Yes

Other Employees Tagged: Robert Flauter

Nov 27, 2023

Jackson Acura responded

Thank you for your feedback! We're pleased to hear about your positive experience at Jackson Acura. Your willingness to refer friends and family is truly appreciated. If there's anything more we can assist you with or if you have additional feedback, please feel free to let us know. We value your recommendation and look forward to serving you again!

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