Robert Cappelletti
Robert Cappelletti at Herb Chambers BMW of Sudbury
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Robert Cappelletti

Sales and Leasing Consultant

Herb Chambers BMW of Sudbury

128 Boston Post Rd
Sudbury, MA 01776

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4.6
35 Reviews
4.6

35 Reviews

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35 Reviews of Robert Cappelletti

March 22, 2024

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Employee Rating

Leasing my custom order 2024 BMW 530i from BMW of Sudbury was a smooth and hassle-free experience, largely thanks to the outstanding service provided by my sales advisor, Robert Cappalletti, and the exceptio More

by davitgr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 22, 2024

Herb Chambers BMW of Sudbury responded

We're delighted to know that your leasing experience with us at Herb Chambers BMW of Sudbury was smooth and hassle-free. It's great to learn our team, especially Robert Cappalletti and the finance department, were able to assist you efficiently throughout the process. We hope you continue enjoying your custom 2024 BMW 530i!

January 22, 2024

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Rob was very knowledgeable and thorough, and the team of both Rob and Josh (from Finance) together made me feel like I was getting the best, fair deal possible. Thanks for making buying a car a pleasant exp More

by jnsidari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Kem

Jan 23, 2024

Herb Chambers BMW of Sudbury responded

Hi J N Sidari! We're delighted to know that Rob and Josh made your car-buying experience at Herb Chambers BMW of Sudbury a pleasant one. We strive for the best service possible! Thanks for sharing your feedback with us.

December 22, 2023

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Very professional, helpful and knowledgeable, demonstrating customer care commitment and expertise! Would recommend without any reservation! Happy Holidays! More

by Kamen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 03, 2024

Herb Chambers BMW of Sudbury responded

Hey Kamen! We're delighted to know you had a positive experience at Herb Chambers BMW of Sudbury. We appreciate your recommendation and see you again! Happy Holidays and enjoy your new ride!

December 01, 2023

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Working with Robert at BMW of sudbury. Rob is very professional, knowledgable and candid. Pleasant to work with and our whole buying process was very smooth. Highly recommend! More

by lucy C
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Dec 01, 2023

Herb Chambers BMW of Sudbury responded

Lucy, we're so glad to know that Robert made your buying process smooth and pleasant at Herb Chambers BMW of Sudbury. Thanks for the recommendation!

November 09, 2023

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Karen in service was so helpful! She helped me with my loaner and my car only took a couple of hours to be serviced. More

by Sdbry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2023

Herb Chambers BMW of Sudbury responded

Thank you for the 5-star rating! We're glad to know that Karen was able to assist you effectively and efficiently with your service needs at Herb Chambers BMW of Sudbury. We hope to see you again! Safe travels!

November 08, 2023

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From the time we ordered the vehicle until it arrived at the dealership, the sales Rep we dealt with was informative, and made the process simple More

by claramurphy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 09, 2023

Herb Chambers BMW of Sudbury responded

We're glad to know that our team at Herb Chambers BMW of Sudbury was able to provide you with an informative and simple purchasing process. Thank you for your positive feedback!

October 25, 2023

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My salesman did a great job. Very nice to work with and recommend him name is Wilson. More

by Dana Mosher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 26, 2023

Herb Chambers BMW of Sudbury responded

Thanks for giving Wilson & the Herb Chambers BMW of Sudbury team an opportunity to earn your business, Dana! We hope we have the privilege of working with you again in the future!

October 12, 2023

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Employee Rating

Rob Capelletti was fully professional, honest and understanding throughout the car selection and buying process. His relaxed and friendly manner made it a pleasure to work with him. He was genuine More

by R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 13, 2023

Herb Chambers BMW of Sudbury responded

We're delighted to know that Rob's professionalism and friendly demeanor made your car buying experience a pleasure at Herb Chambers BMW of Sudbury. We appreciate the continued support over the years, and we look forward to assisting you with your next purchase in June 2024!

October 06, 2023

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Employee Rating

Great sales experience. Rob listened to and addressed my purchase needs, and answered question and was available to assist me in understanding the technology features of the More

by jzornitsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vince Souza

Oct 06, 2023

Herb Chambers BMW of Sudbury responded

Thank you for the 5-star rating! We're pleased that Rob provided you with a great purchase experience during your visit. We appreciate your recommendation and see you again! Enjoy your new ride!- The Herb Chambers BMW of Sudbury Team

Oct 06, 2023

jzornitsky responded

Great car and sales experience. Would recommend.

September 19, 2023

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Employee Rating

Very knowledgeable and made process very smooth. No pressure. They work as a team, avoiding redundancy. Highly recommend! More

by philbond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 20, 2023

Herb Chambers BMW of Sudbury responded

Hi Phil! We're glad to know you had a smooth experience with our team at Herb Chambers BMW of Sudbury! Thanks for recommending us, we appreciate your support.

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