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Robert Brown
Robert Brown at Walt Massey Chevrolet Marion

Robert Brown | Page 3

Service Advisor

Walt Massey Chevrolet Marion

6601 Interstate 55 Access Road
Marion, AR 72364

Contact Me
4.6
132 Reviews

been in automotive business since 1979 and i enjoy grilling and playing cornhole and playing pool ,and the outdoors

Dealership Experience

16 yrs, 3 mos

Industry Experience

47 yrs, 7 mos

Languages Spoken

English English

4.6

132 Reviews

Write a Review

132 Reviews of Robert Brown

June 25, 2026

Dealership Rating
Employee Rating

It was a good visit got to me very quickly Good service fixed the issues I was having More

by artangeletti
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

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Jun 28, 2026

Walt Massey Chevrolet Marion responded

We are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

June 16, 2026

Dealership Rating
Employee Rating

No hassle On time Understanding your situation Try getting you back up and running as soon as possible More

by Mbriggs2484
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

Print
Jun 17, 2026

Walt Massey Chevrolet Marion responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

June 03, 2026

Dealership Rating
Employee Rating

I recently took my 2025 Chevrolet Equinox RS to Walt Massey in Marion, AR for an oil change and tire rotation. The service was smooth and hassle-free from start to finish. I was very pleased with the ex More

by justoya
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

Print
Jun 04, 2026

Walt Massey Chevrolet Marion responded

We’re glad to hear your oil change and tire rotation went smoothly! It means a lot to know the visit was hassle-free from start to finish. We appreciate your recommendation and look forward to helping with your next service.

Jun 06, 2026

Walt Massey Chevrolet Marion responded

We're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to share your positive experience with the world. Have a great day!

June 03, 2026

Dealership Rating
Employee Rating

I appreciate the service department, keeping me up-to-date on my vehicle. Thank you More

by EHUNT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 04, 2026

Walt Massey Chevrolet Marion responded

We’re glad our service team kept you up-to-date throughout your visit. We appreciate you trusting us with your vehicle!

Jun 06, 2026

Walt Massey Chevrolet Marion responded

We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

June 01, 2026

Dealership Rating
Employee Rating

Service was preformed as needed. I wish they would have put my lug key and tire bag where they found it rather than where they thought it needed to go. More

by KEITH.CHISM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 01, 2026

Walt Massey Chevrolet Marion responded

Thank you for your feedback. We’re glad to hear the service was completed as needed, but we apologize for the inconvenience regarding the placement of your lug key and tire bag. We understand how important it is for personal items to be returned exactly where they were found. Your comments are appreciated and will be shared with our team as we continue working to improve the customer experience. Thank you for giving us the opportunity to service your vehicle.

June 01, 2026

Dealership Rating
Employee Rating

They said it was a free oil change! They pulled my car back and then came back and told me it wasn’t! Very disappointing! Why didn’t they tell me that when I made the appointment or whe More

by bodeanbodean29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Jun 02, 2026

Walt Massey Chevrolet Marion responded

We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Our General Manager, Dan Schian, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach him at (870) 739-7337.

May 30, 2026

Dealership Rating
Employee Rating

A great team there. Excellent service and friendly always do a good job and on time More

by NONE25
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

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Jun 01, 2026

Walt Massey Chevrolet Marion responded

Thank you for your kind feedback! We’re thrilled to hear our team consistently provides excellent, friendly service and gets the job done on time. We truly appreciate your support and are grateful for the opportunity to serve you!

May 28, 2026

Dealership Rating
Employee Rating

He always does good. He’s very personal and very honest. He is the reason I do business rhere More

by Allenhjallen40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 30, 2026

Walt Massey Chevrolet Marion responded

We're happy you found our staff to be so supportive during your experience here at Walt Massey Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

May 26, 2026

Dealership Rating
Employee Rating

Excellent service. Would definitely recommend service department Iwas very pleased with the service I received More

by palmedd43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 26, 2026

Walt Massey Chevrolet Marion responded

Thank you for your kind feedback! We’re thrilled to hear you were very pleased with the service you received from our service department. Your recommendation truly means a lot to us, and we sincerely appreciate your support!

May 25, 2026

Dealership Rating
Employee Rating

I have always depended on this dealership to keep our car and truck safe and ready to go. I have never been disappointed! Glad you are so near. More

by dan@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

Print
May 26, 2026

Walt Massey Chevrolet Marion responded

Thank you so much for your continued trust and loyalty! We’re honored to help keep your car and truck safe and road-ready over the years. It truly means a lot to hear we’ve never disappointed you. We appreciate your support and are glad to be nearby whenever you need us!

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