Robert Brown
Robert Brown at Walt Massey Chevrolet Marion

Robert Brown

Service Advisor

Walt Massey Chevrolet Marion

6601 Interstate 55 Access Road
Marion, AR 72364

Contact Me
4.6
132 Reviews

been in automotive business since 1979 and i enjoy grilling and playing cornhole and playing pool ,and the outdoors

Dealership Experience

16 yrs, 3 mos

Industry Experience

47 yrs, 7 mos

Languages Spoken

English English

4.6

132 Reviews

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132 Reviews of Robert Brown

August 31, 2026

Dealership Rating
Employee Rating

Fantastic Service and friendly people. They will take care of you with real professionalism. Anything you need. More

by dwhite72364
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2026

Walt Massey Chevrolet Marion responded

Hi, it’s great to know you felt well taken care of at Walt Massey Chevrolet Marion. Our team works hard to make each visit a comfortable experience, so your kind words mean a lot. Thank you for trusting us to take care of your vehicle.

August 26, 2026

Dealership Rating
Employee Rating

Oil change was done timely. However, I had to take it back the next day due to oil leaking out. More

by Julie61
Recommend Dealer
No

Other Employees Tagged: Robert Brown

Aug 27, 2026

Walt Massey Chevrolet Marion responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

August 26, 2026

Dealership Rating
Employee Rating

It was a pleasure working with the team! I love my new car! And I'm riding in style More

by cbledsoe918
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 27, 2026

Walt Massey Chevrolet Marion responded

Hi, congratulations on your new car! I am glad the team at Walt Massey Chevrolet Marion made the experience such a pleasure. We hope you enjoy riding in style in your new vehicle!

Aug 30, 2026

Walt Massey Chevrolet Marion responded

Thank you for the wonderful five‑star review. We’re thrilled to hear you enjoyed working with the team and love your new car — riding in style is the best feeling. We appreciate you choosing Walt Massey Chevrolet.

August 20, 2026

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Employee Rating

OIL CHANGE, MY OIL CHANGE WAS SO FAST, AND THEY KEPT ME UPDATED TILL I CAME TO PICK UP MY VEHICLE, I WILL BE COMING SOON More

by MYKAL KNIGHTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Staci Brawner , ROBBIE COTTON

Aug 21, 2026

Walt Massey Chevrolet Marion responded

Thank you for the five stars, Mykal! We're glad your visit was quick and that our team kept you informed throughout the process. We appreciate your trust in Walt Massey Chevrolet and look forward to seeing you again!

August 15, 2026

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Employee Rating

It’s always easy to make an appt to get oil change and tire rotation and service is always completed in a timely matter More

by dianne_lancaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2026

Walt Massey Chevrolet Marion responded

Thank you for the five stars, Dianne! We're glad scheduling is always easy and that our team gets your oil change and tire rotation completed promptly. We truly appreciate your continued trust in our service team!

August 12, 2026

Dealership Rating
Employee Rating

It was a fast visit and the dealership is nice. I was happy about getting in and out so fast. The dealership is nice and clean. More

by nanasthree
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

Aug 13, 2026

Walt Massey Chevrolet Marion responded

Thank you for the feedback! We’re glad you had a quick visit and enjoyed our clean, welcoming dealership. We appreciate you choosing us and will be sure to share your kind words with Robert Brown!

Aug 15, 2026

Walt Massey Chevrolet Marion responded

Hi, we’re glad your visit to Walt Massey Chevrolet was quick and convenient. It’s also great to know the cleanliness of the dealership stood out during your time with us. Thank you for sharing your experience!

August 10, 2026

Dealership Rating
Employee Rating

Work was done fast and efficiently. Staff were very kind and helpful. I will use this service department again. More

by anita.miller67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Schian, Staci Brawner

Aug 11, 2026

Walt Massey Chevrolet Marion responded

Thank you for sharing your experience! We're glad to hear your service was completed quickly and efficiently and that our team was kind and helpful throughout your visit. Knowing you'll choose our service department again means a lot to us. Thank you for choosing Walt Massey. We appreciate your business and look forward to serving you again!

August 01, 2026

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Employee Rating

Friendly fast service. Appointments are on time. Fixed right the first time. Location is very close and convenient More

by ynelson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Schian, Waylon Gordon, Zachary Carmer , Michelle Wells is awesome

Aug 11, 2026

Walt Massey Chevrolet Marion responded

Dependable service makes all the difference! We’re glad your appointments have been on time, your vehicle has been taken care of correctly the first time, and our convenient location makes your visits even easier. We appreciate you trusting Walt Massey with your vehicle and look forward to keeping you on the road!

July 27, 2026

Dealership Rating
Employee Rating

They did a good job nothing needed for oil change they put all in in More

by billy-houston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2026

Walt Massey Chevrolet Marion responded

Thank you for your review! We're glad to hear your oil change was completed smoothly and that everything was taken care of during your visit. Providing thorough, reliable service is exactly what our team strives for. Thank you for trusting Walt Massey with your vehicle. We appreciate your business and look forward to serving you again!

July 27, 2026

Dealership Rating
Employee Rating

They always take great care of me and keep my car running well. I highly recommend them More

by dschian78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2026

Walt Massey Chevrolet Marion responded

Thank you for your wonderful review! We're so glad to hear our team continues to take great care of you and helps keep your vehicle running its best. Providing dependable service our customers can count on is exactly what we strive for. Thank you for trusting Walt Massey with your vehicle and for your recommendation. We truly appreciate your continued support and look forward to serving you again!

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