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Robert Brown
Robert Brown at Walt Massey Chevrolet Marion

Robert Brown

Service Advisor

Walt Massey Chevrolet Marion

6601 Interstate 55 Access Road
Marion, AR 72364

Contact Me
4.6
136 Reviews

been in automotive business since 1979 and i enjoy grilling and playing cornhole and playing pool ,and the outdoors

Dealership Experience

16 yrs, 4 mos

Industry Experience

47 yrs, 8 mos

Languages Spoken

English English

4.6

136 Reviews

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136 Reviews of Robert Brown

September 28, 2026

Dealership Rating
Employee Rating

Well I like our sales person Hunter. I don’t like the fact that I had my jeep for less then 30 days and it’s been in the shop twice now. The service team isn’t all that great. Communicat More

by familyguy2028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Schian , Hunter

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Sep 29, 2026

Walt Massey Chevrolet Marion responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

September 13, 2026

Dealership Rating
Employee Rating

I'm grateful to have a local Chevy dealership, and one so proficient. Great people, great service, great cars. More

by keide3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joy Mcdowell, Zachary Carmer

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Sep 13, 2026

Walt Massey Chevrolet Marion responded

Hi, we’re grateful to be your local Chevy dealership and glad you’ve had such a good experience with the people and service at Walt Massey Chevrolet Marion. We appreciate you choosing us and taking the time to share such kind words about your experience.

September 10, 2026

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Employee Rating

Great service, fast, reliable, great people! I will definitely come back, will also be buying a car from them. More

by katie.fisk446
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Sep 11, 2026

Walt Massey Chevrolet Marion responded

Hi Katie, it’s really nice to hear that you enjoyed your experience with us enough to already be thinking about buying your next vehicle here. We’re glad the people at Walt Massey Chevrolet Marion made you feel comfortable and well taken care of. We’ll be happy to see you again when you’re ready for that next car.

September 07, 2026

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Employee Rating

Upon arriving I explained symptoms of vehicle to service advisor and was pleased of the attentiveness of my details and received a quote for the suspected repair More

by DARRYLITT1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 08, 2026

Walt Massey Chevrolet Marion responded

Hi, it’s great to know your service advisor took the time to really listen to what was going on with your vehicle. Having a clear understanding of the issue before discussing the repair can make the whole process much easier. Thank you for choosing Walt Massey Chevrolet Marion!

August 31, 2026

Dealership Rating
Employee Rating

Fantastic Service and friendly people. They will take care of you with real professionalism. Anything you need. More

by dwhite72364
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 01, 2026

Walt Massey Chevrolet Marion responded

Hi, it’s great to know you felt well taken care of at Walt Massey Chevrolet Marion. Our team works hard to make each visit a comfortable experience, so your kind words mean a lot. Thank you for trusting us to take care of your vehicle.

August 26, 2026

Dealership Rating
Employee Rating

Oil change was done timely. However, I had to take it back the next day due to oil leaking out. More

by Julie61
Recommend Dealer
No

Other Employees Tagged: Robert Brown

Print
Aug 27, 2026

Walt Massey Chevrolet Marion responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

August 26, 2026

Dealership Rating
Employee Rating

It was a pleasure working with the team! I love my new car! And I'm riding in style More

by cbledsoe918
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Schian, Staci Brawner, Katie Fisk, Joy Mcdowell, Waylon Gordon, Zachary Carmer, Anthony Costner

Print
Aug 27, 2026

Walt Massey Chevrolet Marion responded

Hi, congratulations on your new car! I am glad the team at Walt Massey Chevrolet Marion made the experience such a pleasure. We hope you enjoy riding in style in your new vehicle!

Aug 30, 2026

Walt Massey Chevrolet Marion responded

Thank you for the wonderful five‑star review. We’re thrilled to hear you enjoyed working with the team and love your new car — riding in style is the best feeling. We appreciate you choosing Walt Massey Chevrolet.

August 20, 2026

Dealership Rating
Employee Rating

OIL CHANGE, MY OIL CHANGE WAS SO FAST, AND THEY KEPT ME UPDATED TILL I CAME TO PICK UP MY VEHICLE, I WILL BE COMING SOON More

by MYKAL KNIGHTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Staci Brawner , ROBBIE COTTON

Print
Aug 21, 2026

Walt Massey Chevrolet Marion responded

Thank you for the five stars, Mykal! We're glad your visit was quick and that our team kept you informed throughout the process. We appreciate your trust in Walt Massey Chevrolet and look forward to seeing you again!

August 15, 2026

Dealership Rating
Employee Rating

It’s always easy to make an appt to get oil change and tire rotation and service is always completed in a timely matter More

by dianne_lancaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 19, 2026

Walt Massey Chevrolet Marion responded

Thank you for the five stars, Dianne! We're glad scheduling is always easy and that our team gets your oil change and tire rotation completed promptly. We truly appreciate your continued trust in our service team!

August 12, 2026

Dealership Rating
Employee Rating

It was a fast visit and the dealership is nice. I was happy about getting in and out so fast. The dealership is nice and clean. More

by nanasthree
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

Print
Aug 13, 2026

Walt Massey Chevrolet Marion responded

Thank you for the feedback! We’re glad you had a quick visit and enjoyed our clean, welcoming dealership. We appreciate you choosing us and will be sure to share your kind words with Robert Brown!

Aug 15, 2026

Walt Massey Chevrolet Marion responded

Hi, we’re glad your visit to Walt Massey Chevrolet was quick and convenient. It’s also great to know the cleanliness of the dealership stood out during your time with us. Thank you for sharing your experience!

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