Robert Brown
Robert Brown at Walt Massey Chevrolet Marion

Robert Brown | Page 14

Service Advisor

Walt Massey Chevrolet Marion

6601 Interstate 55 Access Road
Marion, AR 72364

Contact Me
4.6
136 Reviews

been in automotive business since 1979 and i enjoy grilling and playing cornhole and playing pool ,and the outdoors

Dealership Experience

16 yrs, 4 mos

Industry Experience

47 yrs, 8 mos

Languages Spoken

English English

4.6

136 Reviews

Write a Review

136 Reviews of Robert Brown

June 21, 2025

Dealership Rating
Employee Rating

I was told to be there at 7:30 for an oil change and to have my window looked at. I was there 3 hours and only the oil change was done by 10:30. I had to go into the office and ask the status because my c More

by jdkbarton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 21, 2025

Walt Massey Chevrolet Marion responded

We’re sorry to hear about the delay and lack of communication during your visit. That’s not the experience we aim to provide. Our GM, Dan Schian, would really appreciate the opportunity to speak with you directly to better understand what happened and work toward making it right. We’re also unable to locate a repair order under your name, so please reach out when you can so we can connect the dots and resolve this properly.

June 19, 2025

Dealership Rating
Employee Rating

Robert was great to deal with. Got my car back up and running and is like "new". I sure appreciate the service department. More

by ldaniel157
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Walt Massey Chevrolet Marion responded

So glad to hear Robert got your car back up and running like new! We appreciate the shoutout to our service department—they work hard to make sure every vehicle gets the care it needs. Thanks for trusting us!

June 16, 2025

Dealership Rating
Employee Rating

Robert has always been great to my family and I. I have always recommended him to others for service. More

by spencer.morris06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ana Lugo, Frank Wallace

Jun 19, 2025

Walt Massey Chevrolet Marion responded

We truly appreciate your continued support and kind words about Robert! It means a lot that you’ve recommended him to others—he’s a valued part of our team, and we’re glad he’s earned your trust.

June 16, 2025

Dealership Rating
Employee Rating

Robert has always been excellent to deal with in the service department. He handles all your vehicle concerns More

by jackimom51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Walt Massey Chevrolet Marion responded

Robert truly goes above and beyond, and we're so glad you've had such consistently positive experiences with him. Knowing your vehicle concerns are in good hands makes all the difference—thank you for your trust and continued support!

June 13, 2025

Dealership Rating
Employee Rating

This staff has always been great! I love doing business with them and will continue doing business with them! More

by spencer.morris06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Staci Brawner , Ana Lugo, Frank Wallace

Jun 19, 2025

Walt Massey Chevrolet Marion responded

We’re so glad to hear that! Your loyalty means the world to us, and we look forward to continuing to serve you with the same great experience every time.

June 12, 2025

Dealership Rating
Employee Rating

Friendly employees that help you Where's your needs And a good location for me to come Get My Service work done for my vehicles More

by KEVIN.MASON02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Staci Brawner , Amber Barnes, Frank Wallace

Jun 19, 2025

Walt Massey Chevrolet Marion responded

We’re happy to hear our team has been friendly and helpful, and that our location works well for you! We appreciate you choosing us for your vehicle service and look forward to seeing you again.

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